Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
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Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
For this review, our independent casino review team put Bet99 Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Bet99 Casino has an Above average Safety Index of 7.8, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Carry on reading our Bet99 Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Bet99 Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Bet99 Casino Terms and Conditions as part of our review of Bet99 Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based upon our estimates and collected information, we consider Bet99 Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Bet99 Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in Bet99 Casino having a Safety Index of 7.8, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Bet99 Casino T&Cs
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Bet99 Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Bet99 Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found no relevant complaints about this casino.
User feedback and assessment of Bet99 Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Bet99 Casino has a Mixed User feedback score based on the 5 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Bet99 Casino company information and licenses
Bet99 Casino belongs to BQC Consulting GmbH and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Bet99 Casino has a gambling license in Kahnawake. Their license was granted by Kahnawake Gaming Commission.
About payment methods and win and withdrawal limits
Bet99 Casino accepts 6 payment options. This includes: VISA, Mastercard, INSTADEBIT, Bank transfer, Interac, MuchBetter.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
CAD 10,000 per day
No win limit
CAD 25,000 per week
CAD 50,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Bet99 Casino.
Language
Website
Customer support
Live chat
English
24/7
French
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Bet99 Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Bet99 Casino to be average.
Bet99 Casino casino games and slots
You can play these types of games at Bet99 Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.
Titles supplied by 20 casino game providers are available. This includes Play'n GO, Pragmatic Play, Playson, Evoplay, Spinomenal, Ainsworth Game Technology, 3 Oaks Gaming, Kalamba Games, Ela Games, Games Global, Platipus, Mascot Gaming, Flip Five Gaming, Peter & Sons, G Games, AvatarUX, Hacksaw Gaming, Retro Gaming, Live88, OneTouch.
Bet99 Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 2 bonuses from Bet99 Casino:
100% up to C$1,500
100% up to C$1,000
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
BQC Consulting GmbH
Operator
BQC Consulting Gmbh
Established
2019
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bet99 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Bet99 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Bet99 Casino payment methods
Currencies
CAD
User reviews
User reviews of Bet99 Casino
This is a place to share experience with Bet99 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Made deposits. Had no luck. Found f the top to be bad. Asked to close my account. They wanted me to provide a copy of my drivers license to close the account. I couldn't be bothered. Said never mind and leave the account closed. Made another deposit later on and won. Logged out with a positive balance and all of a sudden accountbis frozen pending closure as I requested. Never provided license copy to close. Even told them to leave it open.. but now that they owe me refuse to reopen the account. Scammers at their best.
Easy to deposit but that's it
Fraudulent scammers. Be aware
Bet99 Casino
I apologize for your experience. BET99 operates under strict licensing and regulatory guidelines. Protecting your information and account is a top priority for us, this is why we ask for additional information. For any new or ongoing technical issues, please contact our support team at support@BET99.com so we can investigate and resolve the matter. Your feedback is important to us.
used to be a decent site but recently they made some changes after some big losses i presume the verification system is horrible...they say that their verification system is automated and they can't use human eyes to look at the documents you sent via e-mail loll (I've tried 22 times over a period of 3 months )so when their automated system doesn't work which can happen depending on your ability to win or lose bets in casino and sportsbook...if you can lose a lot your documents is likely to be verify otherwise they won't even try like they found a breach to exploit to retain an absorb player money using a broken automated verification system...it works when they want , why even bother with the perspective of losing money lol just accept players that can lose money
Absolutely horrible site. I had the fortune of winning a few sports wagers over a couple of months and out of the blue they limit my sports wagers to a ridiculously low amount. Customer service is horrible and completely useless. They couldn't give me any info of why or when this was done, but nothing in my account had changed. You have to assume that they were tired of paying out and now limited my wagers. I can guarantee that if I was losing there would be no limits placed. Avoid this site at all costs. They have ways to make sure that there is a cap of what you can win but no cap of how much you can lose. There are many other sites that won't turn to these types of tactics and actually want you as a player. Avoid at all costs
Quick withdrawals
Change limits with no notice
Horrible customer service
Impossible to place a live bet because of changing odds.
CGMorrison77
Unregistered user
• 4 years ago
This site should be avoided. It will never win.Bonus rounds are only your money back and that doesnt last long. Ive never seen worst gameplay on any site. You want a chance at winning, then dont bother with this site. I would never recommend.
Casino Gameplay never wins.
Customer service is a sham
Bonus rounds are not bonuses.
Should be avoided and seek fair gameplay elsewhere.
Discussion
Bet99 Casino discussion
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