Lucia's work in Casino Guru is often praised for her attention to detail, updating our casino database and making sure players complaints are properly tended to. With a degree in mass media communication, she is reaching her full potential as a casino analyst and complaint specialist here at Casino ...
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Lucia S.
Author
Lucia Stan
Casino Analyst & Complaint Specialist
Lucia's work in Casino Guru is often praised for her attention to detail, updating our casino database and making sure players complaints are properly tended to. With a degree in mass media communication, she is reaching her full potential as a casino analyst and complaint specialist here at Casino ...
For this review, our independent casino review team put Bet99 Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. With an Above average Safety Index of 7.8, Bet99 Casino is a decent choice for players. There are safer casinos out there, but this one holds up well. Find out if Bet99 Casino is the right casino for you by reading the rest of our review.
Is Bet99 Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Bet99 Casino Terms and Conditions as part of our review of Bet99 Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based upon our estimates and collected information, we consider Bet99 Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Bet99 Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in Bet99 Casino having a Safety Index of 7.8, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Reviewing the T&Cs of Bet99 Casino
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Bet99 Casino to be somewhat unfair.
Note: Read through and explore our specific findings from the T&Cs check here.
Bet99 Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of Bet99 Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Bet99 Casino has a Mixed User feedback score based on the 5 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Bet99 Casino company information and licenses
Bet99 Casino belongs to BQC Consulting GmbH and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Bet99 Casino has a gambling license in Kahnawake. Their license was granted by Kahnawake Gaming Commission.
About payment methods and win and withdrawal limits
Bet99 Casino accepts 6 payment options. This includes: VISA, Mastercard, INSTADEBIT, Bank transfer, Interac, MuchBetter.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Language and support options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Bet99 Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Bet99 Casino. This includes potential difficulties with your account, withdrawals, and more. According to our tests and collected information, Bet99 Casino has an average customer support.
Bet99 Casino casino games and slots
You can play these types of games at Bet99 Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.
Titles supplied by 20 casino game providers are available. This includes Play'n GO, Pragmatic Play, Playson, Evoplay, Spinomenal, Ainsworth Game Technology, 3 Oaks Gaming, Kalamba Games, Ela Games, Games Global, Platipus, Mascot Gaming, Flip Five Gaming, Peter & Sons, G Games, AvatarUX, Hacksaw Gaming, Retro Gaming, Live88, OneTouch.
Bet99 Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 3 bonuses from Bet99 Casino:
99 FREE SPINS on BET99 Bonanza
100% up to C$1,500
100% up to C$1,000
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
BQC Consulting GmbH
Operator
BQC Consulting Gmbh
Established
2019
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bet99 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Bet99 Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Wanted Dead or a Wild
by Hacksaw Gaming
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Big Bass Bonanza
by Pragmatic Play
Book of Dead
by Play'n GO
Fortune of Olympus
by Pragmatic Play
Game providers
Show all
(20)
Game providers (20)
Casino Bonuses
Bet99 Casino bonuses
Browse all bonuses offered by Bet99 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Bet99 Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by Bet99 Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Unknown
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CAD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Live chat
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Customer support:
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Live chat rating
Subpar
Based on 10 tests
Date and tester
Rating
03 Dec 2025
Lucia S.
Subpar
10 Feb 2025
Pavel K.
Subpar
02 Jul 2024
Natalia B.
Subpar
08 Dec 2023
Jean S.
Subpar
03 Jan 2023
Michaela S.
Bad
21 Mar 2022
Stefan M.
Good
19 Jul 2021
Matej N.
Excellent
15 Apr 2021
Batucan O.
Subpar
10 Feb 2021
Yullia K.
Bad
07 Sep 2020
Peter M.
Bad
User reviews
User reviews of Bet99 Casino
This is a place to share experience with Bet99 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
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We want players to understand gambling.
• 1 year ago
Made deposits. Had no luck. Found f the top to be bad. Asked to close my account. They wanted me to provide a copy of my drivers license to close the account. I couldn't be bothered. Said never mind and leave the account closed. Made another deposit later on and won. Logged out with a positive balance and all of a sudden accountbis frozen pending closure as I requested. Never provided license copy to close. Even told them to leave it open.. but now that they owe me refuse to reopen the account. Scammers at their best.
Easy to deposit but that's it
Fraudulent scammers. Be aware
Bet99 Casino
I apologize for your experience. BET99 operates under strict licensing and regulatory guidelines. Protecting your information and account is a top priority for us, this is why we ask for additional information. For any new or ongoing technical issues, please contact our support team at support@BET99.com so we can investigate and resolve the matter. Your feedback is important to us.
• 2 years ago
used to be a decent site but recently they made some changes after some big losses i presume the verification system is horrible...they say that their verification system is automated and they can't use human eyes to look at the documents you sent via e-mail loll (I've tried 22 times over a period of 3 months )so when their automated system doesn't work which can happen depending on your ability to win or lose bets in casino and sportsbook...if you can lose a lot your documents is likely to be verify otherwise they won't even try like they found a breach to exploit to retain an absorb player money using a broken automated verification system...it works when they want , why even bother with the perspective of losing money lol just accept players that can lose money
lots games option
decent sportsbook line option
live chat educated to be deceptive
verification process is made for deception
managed deceptively
gambling commission complaint doesnt stop them
outlaw
• 3 years ago
Absolutely horrible site. I had the fortune of winning a few sports wagers over a couple of months and out of the blue they limit my sports wagers to a ridiculously low amount. Customer service is horrible and completely useless. They couldn't give me any info of why or when this was done, but nothing in my account had changed. You have to assume that they were tired of paying out and now limited my wagers. I can guarantee that if I was losing there would be no limits placed. Avoid this site at all costs. They have ways to make sure that there is a cap of what you can win but no cap of how much you can lose. There are many other sites that won't turn to these types of tactics and actually want you as a player. Avoid at all costs
Quick withdrawals
Change limits with no notice
Horrible customer service
Impossible to place a live bet because of changing odds.
• 5 years ago
This site should be avoided. It will never win.Bonus rounds are only your money back and that doesnt last long. Ive never seen worst gameplay on any site. You want a chance at winning, then dont bother with this site. I would never recommend.
Casino Gameplay never wins.
Customer service is a sham
Bonus rounds are not bonuses.
Should be avoided and seek fair gameplay elsewhere.
Discussion
Bet99 Casino discussion
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