The player from India is facing issues with the withdrawal function on his account, which seems to be blocked, and is requesting for it to be unlocked.
Dear Sir, I am having trouble with withdrawals on my ID, and there seems to be an issue with the withdrawal role. Please resolve this issue and unlock the withdrawal section.
Dear hiteshsharma75973,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Please understand, that without verifying your account, you won’t be entitled to any withdrawals.
However, I believe we will be able to help you resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
Hello Hiteshsharma75973,
Thank you.