HomeComplaintsBC.Game Casino - Player's account logged out due to security risk.

BC.Game Casino - Player's account logged out due to security risk.

Amount: 700 INR

BC.Game Casino
Safety Index:Above average
Submitted: 02 Aug 2024 | Case closed : 26 Aug 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 months ago

The player from India was logged out of their casino account due to a security risk while playing roulette. They sought assistance to resolve this issue. The Complaints Team requested additional information and communication from the player to facilitate the investigation. However, due to a lack of response from the player, the complaint was unable to be resolved and was rejected at that time.

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4 months ago

Sir yesterday i m playing rulet casino then suddenly my account logouts from me ot shows security risk please help me

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4 months ago

Dear ABRAX,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BC.Game Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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4 months ago

Thanks game name bc

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4 months ago

Thanks so much sir for opened my complaint

sir i deposit in bc game yesterday after that i started playing live rulet after that i starts laging the phone i restart the game and starts playing when i win the bet 2,3 time i got logout from my account and i can’t login it show security risk please help me

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4 months ago

file

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3 months ago

Dear ABRAX,

Did you play roulette only or sports betting as well? Can you please forward the communication between you and the casino to nikolas.b@casino.guru?

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3 months ago

I m playing also crash

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3 months ago

Please open my BC account usernam : ABRAX

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3 months ago

Dear ABRAX,

Forward the communication between you and the casino to nikolas.b@casino.guru.

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3 months ago

Dear ABRAX,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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