HomeOnline CasinosBacanaPlay Casino Review
BacanaPlay Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • PayPal
  • ApplePay
Withdrawal limits
Not Limited for GBP
SkillOnNet Ltd
2019
> $5,000,000
OverviewBonusesUser reviews16Safety Index explainedDiscussion1Payment methods9
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BacanaPlay Casino Review

Our expert casino review team has carefully analysed BacanaPlay Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. BacanaPlay Casino scored a High Safety Index of 8.1, which is why it could be considered a favorable option for most players in terms of fairness and safety. Take a look at our full BacanaPlay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of BacanaPlay Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our BacanaPlay Casino review, we carefully went through and inspected the Terms and Conditions of BacanaPlay Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based on our estimates or gathered data, BacanaPlay Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

Based on our findings, no important casino blacklists feature BacanaPlay Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

Taking into account all factors in our review, BacanaPlay Casino has scored a Safety Index of 8.1, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Terms and Conditions of BacanaPlay Casino

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BacanaPlay Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding BacanaPlay Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

User feedback and reviews of BacanaPlay Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

The user satisfaction feedback of BacanaPlay Casino shared by 16 users has resulted in a Good User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company information

BacanaPlay Casino has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino according to our classifications.

BacanaPlay Casino is licensed by United Kingdom Gambling Commission in United Kingdom.

Payment options, withdrawal limits and win limits

BacanaPlay Casino supports 9 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, SOFORT Überweisung, PayPal, ApplePay, Instant Bank Transfer.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at BacanaPlay Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at BacanaPlay Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of BacanaPlay Casino as average.

Slots and casino games at BacanaPlay Casino

Players can enjoy these types of casino games at BacanaPlay Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 72 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, High 5 Games, Relax Gaming, edict, Greentube, Inspired Gaming, Fantasma Games, Playzido, Authentic Gaming, Shuffle Master, Spribe, Gamomat, All For One Studios (ALL41), GVG (Green Valley Games), Bragg Gaming, Foxium, Reel Play, G Games (Glück), Gameburger Studios, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, SlotMatrix, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, Hacksaw Gaming, 4ThePlayer.

BacanaPlay Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from BacanaPlay Casino based on the data from our database.

Note: Take a look at our designated BacanaPlay Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • PayPal
  • ApplePay
Withdrawal limits
Not Limited for GBP

Games

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • IGT
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming
CASINO SCREENSHOTS
bacanaplay_casino_uk_homepage_desktop
bacanaplay_casino_uk_game_gallery_desktop
bacanaplay_casino_uk_promotions_desktop
bacanaplay_casino_uk_game_gallery_mobile

Positives

  • Good selection of games
  • Popular progressive jackpot slots
  • Various responsible gaming options available
  • Live dealer games are available
  • Payments by PayPal are available

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Local version of an international casino
Author & Guarantor: Michaela Skalla Last updated: 05 Sep 2024 Anything incorrect or missing? Let me know
Casino Bonuses

BacanaPlay Casino bonuses

Browse all bonuses offered by BacanaPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (16)

User reviews of BacanaPlay Casino

This is a place to share experience with BacanaPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

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We want players to understand gambling.

• 2 months ago
The game selection is great and I've enjoyed the variety. Although payouts can take a while, I'm hoping for a lucky streak. It's been an exciting experience so far!
• 5 months ago
I really enjoy this casino. They offer a great variety of slots, blackjack, and roulette, along with generous bonuses.
  • Fast service
  • Friendly Environment
• 6 months ago
Greetings to all!I want to write a review about this casino.I've been playing here recently, so far I like everything.The site looks pretty nice, I play slots, you can see the return)The choice of provider is small, but my favorites are present.Deposits are like instant , withdrawals are also fast .There is also a mobile version, actually where I mostly play)For fans of bonuses, there are such ones here, but of course the wager is great for wagering, so I very rarely use bonuses.In general, I like the casino, there are minor flaws (technical support), but this does not affect the game.I will continue to play here.
  • Тех.поддержка
• 6 months ago
This casino is really good and I don't have any bad memories with it
  • Fast withdrawals
  • Good VIP assist
  • Nice RTP
  • Some games are not working
• 7 months ago
I really like this casino. Wide selection of slots, blackjack, and roulette. Good bonuses.
  • Good games selection
  • Good bonuses
  • Nice websites
  • Not yet
• 7 months ago
I deposited and received a 150% bonus which was a great start. Checking the required amount was quick thanks to friendly and helpful chat support. Withdrawing funds via interac transfers took just 15 minutes. With such excellent service, I will definitely make more deposits in the future.
• 7 months ago
An alight casino with a good selection of games and bonuses. Also, agree with all the comments about support. Takes ages to clarify things.
  • A lot of games
  • Good bonuses
  • Unresponsive support
• 11 months ago
Good one casino. Offer a wide variety of games including blackjack, roulette and also slots! Not bad bonuses and promotions for new players. Website looks good (4/5) as for me and user-friendly interface.
  • Wide variety of games for any taste
  • Nice bonuses and promotions
  • Not 24/7 support
  • Don't have no deposit bonus
• 1 year ago
Not very bad casino with the good games. You can easy to register and start playing, so it is no problem.

Also I like the work of the support. They answered me in 3 minutes and was on line with me until we solved my question
• 2 years ago
I deposited €15 and received the promised €50. I'm stuck with "free spins" that don't exist and are charging me with real money. There is no live support. I was robbed, that's all. The only slot that lets me play is the one that supposedly has 50 free spins, but the reality is that I have 0 and not only does it not let me play in other slots, it's eating MY money, it's not even the bonus money . I don't recommend it, it's a scam.
  • There are no upsides to being robbed
  • Fraud, Difficulties logging in, errors, false promises, No Support, scam, lost my money
• 2 years ago
Caution, data collection. Eternal back and forth to gamble away your winnings before verification. RTP completely questionable!
  • Suggests a reputable casino
  • Very questionable with the payout and verification methods!
• 2 years ago
Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.
• 2 years ago
Too bad, you put your money, ask for withdrawal you can see that I don't use his bonus and they say you don't so you can't withdraw
• 2 years ago
I had a bad experience with customer support, I have the same problem for 3 days and still no solution
  • good gains
  • bad support
• 3 years ago
Costumer support is horrible, it takes several days to get an answer
  • Customer support
Safety Index explained

Safety Index of BacanaPlay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BacanaPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about BacanaPlay Casino and related casinos (20)

20All0Opened0Not solved9Solved11Rejected

Complaints directly about BacanaPlay Casino

Show more complaints (+10)
Discussion

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