Our independent casino review team has taken a detailed look at BacanaPlay Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. BacanaPlay Casino has a High Safety Index of 8.5, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our BacanaPlay Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of BacanaPlay Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of BacanaPlay Casino, we meticulously evaluated and analyzed the Terms and Conditions of BacanaPlay Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
BacanaPlay Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, BacanaPlay Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in BacanaPlay Casino having a Safety Index of 8.5, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of BacanaPlay Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BacanaPlay Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
BacanaPlay Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
BacanaPlay Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 15 user reviews of BacanaPlay Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of BacanaPlay Casino
BacanaPlay Casino is in the ownership of Skill On Net Limited and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
BacanaPlay Casino holds a gambling license in Denmark issued by Spillemyndigheden .
Withdrawal limits, win limits, and payment method options
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at BacanaPlay Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Danish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at BacanaPlay Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, BacanaPlay Casino has an average customer support.
BacanaPlay Casino slots and casino games
BacanaPlay Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other card games, Crash games, Live shows, Other games.
The casino's game library includes titles from 48 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, 1X2 Gaming, Iron Dog Studio, Williams Interactive, Relax Gaming, Greentube, Gameburger Studios, Switch Studios, Slingo, Max Win Gaming, Alchemy Gaming, Shuffle Master, Pulse 8 Studios, Peter & Sons, Gamomat, ALL41 STUDIOS, Kalamba Games, GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Bragg Gaming, Foxium, Cayetano, Stormcraft Studios, Ghost Games, 4ThePlayer, Amusnet (EGT), Reel Play.
BacanaPlay Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from BacanaPlay Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to BacanaPlay Casino bonuses.
Browse all bonuses offered by BacanaPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(15)
User reviews of BacanaPlay Casino
This is a place to share experience with BacanaPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Greetings to all!I want to write a review about this casino.I've been playing here recently, so far I like everything.The site looks pretty nice, I play slots, you can see the return)The choice of provider is small, but my favorites are present.Deposits are like instant , withdrawals are also fast .There is also a mobile version, actually where I mostly play)For fans of bonuses, there are such ones here, but of course the wager is great for wagering, so I very rarely use bonuses.In general, I like the casino, there are minor flaws (technical support), but this does not affect the game.I will continue to play here.
I deposited and received a 150% bonus which was a great start. Checking the required amount was quick thanks to friendly and helpful chat support. Withdrawing funds via interac transfers took just 15 minutes. With such excellent service, I will definitely make more deposits in the future.
Eu depositei e recebi um bônus de 150%, o que foi um ótimo começo. A verificação do valor necessário foi rápida graças ao suporte de chat amigável e prestativo. A retirada de fundos via transferências interac levou apenas 15 minutos. Com um serviço tão excelente, definitivamente farei mais depósitos no futuro.
Good one casino. Offer a wide variety of games including blackjack, roulette and also slots! Not bad bonuses and promotions for new players. Website looks good (4/5) as for me and user-friendly interface.
I deposited €15 and received the promised €50. I'm stuck with "free spins" that don't exist and are charging me with real money. There is no live support. I was robbed, that's all. The only slot that lets me play is the one that supposedly has 50 free spins, but the reality is that I have 0 and not only does it not let me play in other slots, it's eating MY money, it's not even the bonus money . I don't recommend it, it's a scam.
Depositei 15€e recebi os prometidos 50. Estou preso em "free spins" que não existem e que me estão a cobrar do dinheiro real. Não existe suporte live. Fui roubado, só isso. A unica slot que me deixa jogar é a uma em que supostamente tinha 50 free spins, mas a realidade é que tenho 0 e além de não me deixar jogar noutras slots está a comer-me o MEU dinheiro, nem sequer é o dinheiro do bonús. Não recomendo, é uma fraude.
There are no upsides to being robbed
Não há aspectos positivos quando se é roubado
Fraud, Difficulties logging in, errors, false promises, No Support, scam, lost my money
Fraude,Dificuldades a fazer log in , erros, falsas promesas,Ausencia de Suporte, scam, perdi o meu dinheiro
Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.
Marcos369
Unregistered user
• 2 years ago
Too bad, you put your money, ask for withdrawal you can see that I don't use his bonus and they say you don't so you can't withdraw
Muito ruim,você coloca seu dinheiro pede saque você consegue ver que não uso o bonus dele é eles diz que você não para não poder saca
Costumer support is horrible, it takes several days to get an answer
Customer support
Safety Index explained
Safety Index of BacanaPlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BacanaPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about BacanaPlay Casino and related casinos (19)
