07/2025
07/2025
Read our W138 Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
After a detailed look at W138 Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. W138 Casino scored a Very low Safety Index of 0.8, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Read our W138 Casino review to discover more about this casino and decide whether it is a suitable option for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of W138 Casino, we read and assessed Terms and Conditions of W138 Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Considering our estimates and the factual data we have collected, W138 Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature W138 Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, W138 Casino has achieved a Safety Index of 0.8, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of W138 Casino to be unfair.
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 4,056 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, W138 Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
W138 Casino is owned by W138 Group Entertainment , and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
W138 Casino was licensed by regulatory authorities in these specific countries or geographic areas: Philippines (PAGCOR), Cagayan Economic Zone.
W138 Casino supports 24 deposit methods. This includes: Bank transfer, Malayan Banking Berhad (Maybank), OCBC Bank, RHB Bank, CIMB Bank, Hong Leong Bank, Help2Pay, Bank Islam, Public Bank, Ambank, Truepay, OK2Pay, Alliance Bank, GSPAY, CitiBank, United Overseas Bank, Standard Chartered, Affin Bank, BSN Bank, Cash deposit, Bank Rakyat, HSBC, DuitNow, Agrobank.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
| Withdrawal limits | Win limits |
|---|---|
| MYR 50,000 per day | No win limit |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at W138 Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Malay | |
|
24/7 |
| Chinese | |
 |
|
Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. In our tests, W138 Casino's support team scored average when it comes to how they help players.
Players can enjoy these types of casino games at W138 Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 92 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Rival, Big Time Gaming, iSoftBet, Evoplay, GameArt, Endorphina, Habanero, 1X2 Gaming, Iron Dog Studio, Genesis Gaming, Booongo (BNG), Relax Gaming, OMI Gaming, Betgames, PNG, Fantasma Games, Prospect Gaming, Club Sun City, Live22, WM Casino, Turbo Games, Qora Games, Slotopia, RevDev, XE-88, Spadegaming, Spribe, IDN Poker, 568Win, JDB Gaming, OneTouch, Kiron Interactive, Mobilots, SABA Sports, Galaxsys, Dragoon Soft, Revolver Gaming, Triple Profits Games (TPG), 918Kaya, Spearhead Studios, Mascot Gaming, BTi Sportsbook, Vivo Gaming, SlotMill, Onlyplay, JILI, Gaming Corps, Worldmatch, VoltEnt, SBTech, Gameplay Interactive, Naga Games, 918Kiss, Fugaso, Fa Chai Gaming, Joker, Skywind Group, PS Bet, Iconic21 (BETER Live), Dream Gaming, CMD368, RTG Slots, AvatarUX, Peter & Sons, Mega888, Gamzix, CQ9 Gaming, Kalamba Games, Woohoo Games, Shady Lady, Manna Play, Clawbuster, QTech Games, Rogue Gaming, 7Mojos, Hacksaw Gaming, Print Studios, Allbet Gaming, Asia Gaming, Ka Gaming.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from W138 Casino in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of W138 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at W138 Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
A selection of games from multiple game providers have been checked and NO fake games have been found.
Visit Gamecheck Profile
Browse all bonuses offered by W138 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Unfortunately, it seems that W138 Casino does not offer any bonuses to players from your country.
Browse an overview of payment methods supported by W138 Casino, along with related limits and fees associated with transactions to or from your casino account.
Supported Fiat currencies.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Natalia J.Natalia B.Dominika L.
Peter M.This is a place to share experience with W138 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Discuss anything related to W138 Casino with other players, share your opinion, or get answers to your questions.
![W138 Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.
