Vera&amp;John Casino SE Review

Show company details

Payment methods

Withdrawal limits

Not Limited for SEK

Owner Dumarca Gaming Ltd

Established 2011

Estimated annual revenues

> $20,000,000

Licensing Authorities

Sweden (SGA)

OverviewBonusesUser reviews231Safety Index explainedDiscussion1Payment methods6

Casinos available to you

1.El Royale Casino

Guru choice

2.Drake Casino

Great customer support

3.BC.Game Casino

Play in crypto possible

4.Spinfinity Casino

Live chat available 24/7

Case opened Current status

Vera&John Casino SE Review

We've thoroughly reviewed Vera&John Casino SE and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Vera&John Casino SE is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Vera&John Casino SE is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 1 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 34 black points in total, out of which 2 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Vera&John Casino SE has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Vera&John Casino SE is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

Not Limited for SEK

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

No scratch cards

No eSports betting

No crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (60)
Game providers (60)

CASINO SCREENSHOTS

vera&john_casino_se_game_gallery_desktop

Positives

Phone customer support available
No withdrawal limits
Live dealer games are available
Good reputation after its setup in 2011

Negatives

Skrill and Neteller depositors cannot claim welcome bonus

Interesting facts

Local version of popular international casino
Registration possible only with the Swedish personal identity number

Author & Guarantor: Burak Onder Last updated: 09 Feb 2024 Anything incorrect or missing? Let me know

Vera&John Casino SE bonuses

Browse all bonuses offered by Vera&John Casino SE, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Vera&John Casino SE

This is a place to share experience with Vera&John Casino SE. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 231 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Toby1975

Novice

• 3 weeks ago

There are frequent bonuses and the wagering requirements are 10x, which is pretty good compared to other sites. However, please note that this may only be the case in Japan, but if you use bank withdrawal, it will take between half a month and a month from the time you apply until the money arrives. At first, I thought it was just a lot of people withdrawing money temporarily, but recently the situation has been the same.

billpo330

Novice

• 4 months ago

what I really like is their bonuses what is quite usefull. Also there aren't any erorrs and the support team is quite fast. very good games and designes.

falusantos

Apprentice

• 6 months ago

At first you may not like the design of the site, as it is still an old template. But this design they make up for in efficiency and customer service.
I had played at the casino before, as it was very clear about the terms and conditions, and I recently made a profit of around 200X the value of my deposit, in addition to a huge list of games from the provider that I think is the best on the market, Play 'n Go.
What VJ is doing should be an example for other platforms, without bureaucracy, without testing the customer's patience. You won, congratulations! You lost, congratulations too!

Various game providers;
Vários provedores de jogos;
Fast customer service, even faster withdrawals;
Atendimento ao cliente rápido, saques mais rápidos ainda;
Various payment methods;
Vários métodos de pagamentos;
Clear and fair terms and conditions.
Termos e condições claros e justos.

Website with old design.
Site com design antigo.

kirito777

Visitor

• 1 year ago

The most popular casino in the country, which didn't impress me. Nothing surprising, the usual bonus programmes, the simplest support, primitive games. Payouts are spot on, sometimes you have to wait longer than usual, which is not a plus. Maybe there were high expectations, which the casino failed to meet. Seems to me the casino deserves a solid 3

HERNANE

Advanced Novice

• 1 year ago

Great wonderful Casino only they are not giving me 100% bonus anymore after I won an amount in the Casino. everything works the slots the chat in real time everything wonderful plus give me more bonus verajohn because i don't make deposits no bonuses free spins i don't want hernane da silva mota hsm6656@gmail.com

Perfect, there's nothing wrong with fast withdrawal, wonderful machines that I like the most are the playngo games
Perfeito não tem nada de errado saque rápido máquinas maravilhosas que eu gosto mais são os jogos da playngo

There is nothing negative about this Casino, only that bonuses are not giving me any more so I am not playing looking for alternative bonuses in other casinos
Não tem nada de negativo neste Casino só que bônus não estão me dando mais aí eu fico sem jogar procurando alternativa de bônus em outros casinos

Patrik3990

Advanced Novice

• 1 year ago

I was very enthusiastic about Vera U d John unfortunately there is no more in my country (AUSTRIA)
But maybe someone can help me I want to contact this casino because I need my account details but I can't open them in my old web site

Tournaments are very interesting as is the bonus system
Tuniere ist sehr interessant genau so wie das bonus System
Very nicely furnished
Sehr lieb eingerichtet

Can't say anything negative
Kann KEINE negativen Sachen sagen

Mizugazi

Novice

• 1 year ago

One of the most popular casinos in Japan, encountered at every turn. I decided to try it a couple of weeks ago. From the pluses is a good selection of games, high RTP, nice support. Out of the minuses was a long withdrawal process.

Helenl

Novice

• 1 year ago

Overall a good place to play slots and games but verification is slow.

verification is slow

MittMuru

Novice

• 1 year ago

Really fast payouts, a good site, and a large amount of games! The support is not really nice to you sometimes tho, besides that it's a good place to spend your time.

casinohater

Junior Apprentice

• 1 year ago

Verification is slow and I don't feel like paying, so I can't be fooled by Japanese people.

maison55

Visitor

• 1 year ago

If you win, you will have a difficult habit and all will be confiscated.
And if you make a complaint, you will be threatened to take legal action.

Safety Index of Vera&John Casino SE explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vera&John Casino SE. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Vera&John Casino SE and related casinos (22)

22All1Opened8Not solved4Solved9Rejected

Complaints directly about Vera&John Casino SE

Waiting for Casino Guru to reply

6d 12h 55m 27s

Disputed amount: ??

Player accused of collusion seeks evidence or apology.

The player from Japan has received a warning accusing them of collusion with other users. They have requested evidence from the casino but to no avail. They require either the evidence or an appropriate apology from the casino.

Read moreRead less

Submitted: 14 Apr 2024

Player stopped responding

Disputed amount: $3,500

Player’s winnings confiscated after account lock.

Player from Japan had his account locked unexpectedly. Initial support communication suggested that the entire balance of $3,000 to $3,500 would be refunded, but only the deposited amount of $250 was returned. The player contests this decision, especially given earlier assurances of a full refund.

Read moreRead less

Submitted: 02 Jan 2024

Case closed

Disputed amount: $20

Player experiences issues with promotional offers.

The player from Japan had an issue with a missing $20 deposit bonus from his account promotions at an online casino. After he lodged a complaint, his communication with the casino was abruptly stopped without any verification. However, the issue was eventually resolved when the casino provided him with free spins. The Complaints Team had since marked the complaint as 'resolved'.

Read moreRead less

Submitted: 22 Nov 2023

Player stopped responding

Disputed amount: $1,502

Player claims that payment has been delayed.

The player from Japan requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 25 May 2023

Player stopped responding

Disputed amount: $850

The player's withdrawal is delayed.

The player's withdrawal is delayed for 2 weeks. The complaint was rejected as the player did not provide either the casino or us with a bank statement, which was necessary to verify whether the payment had been received or not.

Read moreRead less

Submitted: 20 May 2023

Case closed

Disputed amount: €27

Player’s struggling to complete account verification.

The player from Finland is experiencing difficulties withdrawing his winnings due to ongoing verification. Player’s complaint has been resolved successfully.

Submitted: 19 Mar 2023

Case closed

Disputed amount: €1,500

Player believes that their withdrawal has been delayed.

The player from Finland has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Read moreRead less

Submitted: 04 Sep 2022

Case closed

Disputed amount: $14,000

Player's withdrawal has been delayed.

The player's withdrawal was delayed due to ongoing account verification. Two weeks after the complaint was submitted, the verification was concluded. The player confirmed they had successfully withdrawn their funds. The complaint was closed as 'resolved'.

Read moreRead less

Submitted: 27 Sep 2021