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OverviewBonusesUser reviews238Safety Index explainedDiscussion1Payment methods5
Vera&John Casino Review
Our expert casino review team has carefully analysed Vera&John Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Vera&John Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Vera&John Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of Vera&John Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Vera&John Casino, we read and assessed Terms and Conditions of Vera&John Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Vera&John Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Vera&John Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Vera&John Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Vera&John Casino is interconnected with 7 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Vera&John Casino.
Terms and Conditions of Vera&John Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Vera&John Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Vera&John Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 1 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 40 black points in total, out of which 19 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Vera&John Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Vera&John Casino has a Good User feedback score based on the 238 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Vera&John Casino is owned by Dumarca Gaming Ltd and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Vera&John Casino has been granted a gambling license in Sweden issued by Spelinspektionen.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Vera&John Casino in the table below.
Language
Website
Customer support
Live chat
English
Swedish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Vera&John Casino, managing your account, withdrawals, or other matters. Vera&John Casino has a good customer support, judging by the results of our testing.
Slots and casino games at Vera&John Casino
Vera&John Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Live baccarat, Live blackjack, Live dice games, Live poker, Live roulette.
Casino games from 62 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Scientific Games (SG Digital), iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Wazdan, Lightning Box, Leander Games, Booming Games, Realistic Games, Relax Gaming, Jelly, PearFiction Studios, Ino Games, Oros Gaming, Fantasma Games, Playzido, Indigo Magic, Wishbone, Slingshot Studios, Alchemy Gaming, Reflex Gaming, Nailed it! Games, Fortune Factory Studios, Gamomat, All For One Studios (ALL41), Northern Lights Gaming, Bragg Gaming, RAW iGaming, Bet Digital, Bang Bang Games, Foxium, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Atomic Slot Lab, Slingo, Crucible Gaming, AvatarUX, Neko Games, Gold Coin Studios, Kalamba Games, Aurum Signature Studios, Just For The Win, Light & Wonder, Hacksaw Gaming, 4ThePlayer, AreaVegas.
Vera&John Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Vera&John Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Vera&John Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
Not Limited for SEK
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
No crash games
Language options
English website
All languages
(2)
All website languages
EnglishSwedish
English customer support
All languages
(2)
All customer support languages
EnglishSwedish
English live chat
All languages
(2)
All livechat languages
EnglishSwedish
Game providers
Show all
(62)
Game providers (62)
Casino screenshots
Positives
Phone customer support available
No withdrawal limits
Live dealer games are available
Good reputation after its setup in 2011
Negatives
Skrill and Neteller depositors cannot claim welcome bonus
Interesting facts
Local version of popular international casino
Registration possible only with the Swedish personal identity number
Browse all bonuses offered by Vera&John Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(238)
User reviews of Vera&John Casino
This is a place to share experience with Vera&John Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Overall, it is a very easy casino to play at, with bonuses being distributed regularly. However, in recent years, the withdrawal speed is not fast compared to other online casinos that require high-speed deposits and withdrawals in virtual currency, and there are negative points such as a 1-2% fee being charged without prior notice by going through a payment provider. In targeting the Japanese market and in the current climate, we believe that these two points will be factors that lower our rating when recommending cryptocurrency deposits and withdrawals, so we have downgraded our rating from the highest to a standard rating.
I recently tried playing at Vera-John, and unfortunately, my experience was highly disappointing. The Return to Player (RTP) rates on most games were extremely low, making it nearly impossible to get decent wins even after extended playtime.
Additionally, the game selection was lackluster—many titles felt outdated, and the few popular games available seemed heavily rigged in the casino's favor. The overall gameplay experience was frustrating, with little entertainment value.
Due to the unfair RTP, poor game quality, and unsatisfying experience, I do not recommend this casino to anyone looking for a fair and enjoyable gambling experience. There are much better options available elsewhere.
The website’s loading speed is very slow, and it’s often inaccessible. Withdrawals also take a long time, and every time I contact customer service I have to wait in a long queue. I don’t find the experience very user-friendly.
I've been playing for about 10 years, but I was only able to withdraw the first time, and after that I just made deposits without any free spins. The payout rate was terrible, and I was always getting sucked in.
Both sister brands have terrible customer service. Since withdrawals are not being processed at all, you should really stop playing at Vera John Casino and Yugado. I lost 120,000 yen and am not allowed to withdraw the remaining money. I wish it would really go bust. I have also sent a complaint email to Curacao, so I hope they respond quickly.
This casino shines in rewarding loyal players with an appealing cashback system and frequent promotions. However, the technical issues, especially during peak times, and the lack of mobile optimization hold it back from being a top-tier option. It’s great for regular players who can overlook these flaws.
There are frequent bonuses and the wagering requirements are 10x, which is pretty good compared to other sites. However, please note that this may only be the case in Japan, but if you use bank withdrawal, it will take between half a month and a month from the time you apply until the money arrives. At first, I thought it was just a lot of people withdrawing money temporarily, but recently the situation has been the same.
what I really like is their bonuses what is quite usefull. Also there aren't any erorrs and the support team is quite fast. very good games and designes.
At first you may not like the design of the site, as it is still an old template. But this design they make up for in efficiency and customer service. I had played at the casino before, as it was very clear about the terms and conditions, and I recently made a profit of around 200X the value of my deposit, in addition to a huge list of games from the provider that I think is the best on the market, Play 'n Go. What VJ is doing should be an example for other platforms, without bureaucracy, without testing the customer's patience. You won, congratulations! You lost, congratulations too!
A primeiro momento você pode não gostar do design do site, por ser ainda um template antigo. Mas esse design eles compensam em eficiência e atendimento ao cliente. Eu já havia jogado no cassino antes, por ele ser bem claro quanto aos termos e condições, e há pouco lucrei cerca de 200X o valor de meu depósito, além de uma enorme lista de jogos do provedor que eu acho o melhor do mercado, Play'n Go. O que o VJ está fazendo deveria ser exemplo para outras plataformas, sem burocracia, sem testar a paciência do cliente. Ganhou, parabéns! Perdeu, parabéns tambêm!
Various game providers;
Vários provedores de jogos;
Fast customer service, even faster withdrawals;
Atendimento ao cliente rápido, saques mais rápidos ainda;
The most popular casino in the country, which didn't impress me. Nothing surprising, the usual bonus programmes, the simplest support, primitive games. Payouts are spot on, sometimes you have to wait longer than usual, which is not a plus. Maybe there were high expectations, which the casino failed to meet. Seems to me the casino deserves a solid 3
Great wonderful Casino only they are not giving me 100% bonus anymore after I won an amount in the Casino. everything works the slots the chat in real time everything wonderful plus give me more bonus verajohn because i don't make deposits no bonuses free spins i don't want hernane da silva mota [email protected]
Ótimo maravilhoso Casino só que não estão me dando mais bônus de 100% depois que eu ganhei uma quantia no Casino . tudo funciona os caça níqueis o chat em tempo real tudo maravilhoso mais me de mais bônus verajohn porque eu não faço depósito sem bônus rodadas grátis eu não quero hernane da Silva mota [email protected]
Perfect, there's nothing wrong with fast withdrawal, wonderful machines that I like the most are the playngo games
Perfeito não tem nada de errado saque rápido máquinas maravilhosas que eu gosto mais são os jogos da playngo
There is nothing negative about this Casino, only that bonuses are not giving me any more so I am not playing looking for alternative bonuses in other casinos
Não tem nada de negativo neste Casino só que bônus não estão me dando mais aí eu fico sem jogar procurando alternativa de bônus em outros casinos
I was very enthusiastic about Vera U d John unfortunately there is no more in my country (AUSTRIA) But maybe someone can help me I want to contact this casino because I need my account details but I can't open them in my old web site
Ich bin sehr begeistert von Vera U d John gewesen leider gibt es nicht mehr in meinem Land (ÖSTERREICH) Aber vielleicht kann mir jemand helfen ich möchte Kontakt aufnehmen zu diesem casino weil ich von meine acoount Daten brauche aber ich kann sie nicht mehr öffnen in meinen ald die web site
Tournaments are very interesting as is the bonus system
Tuniere ist sehr interessant genau so wie das bonus System
One of the most popular casinos in Japan, encountered at every turn. I decided to try it a couple of weeks ago. From the pluses is a good selection of games, high RTP, nice support. Out of the minuses was a long withdrawal process.
Really fast payouts, a good site, and a large amount of games! The support is not really nice to you sometimes tho, besides that it's a good place to spend your time.
If you win, you will have a difficult habit and all will be confiscated. And if you make a complaint, you will be threatened to take legal action.
勝つと難癖つけてきて全部没収されます。 そしてクレームを入れたら法的処置をとると脅されます。
Safety Index explained
Safety Index of Vera&John Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vera&John Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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