Vbet Casino Review

The player from Armenia felt mistreated by the casino due to poor customer support and an inability to control their gambling activities. The player was demanding a full refund of all deposits. We attempted to assist by asking for clarification on whether the player had requested self-exclusion or informed the casino of their gambling problems. The player confirmed they had informed the casino but had not received any assistance. We advised the player on how to request self-exclusion. However, the player failed to respond within the given timeframe, leading to the complaint's rejection.

The player from Mongolia had his account locked with approximately 60000-80000 USD in balance, which he had won mainly from playing "Mega Baccarat". The casino had claimed that this sum was a non-withdrawable cashback, but the player suspected the account was locked due to his large winnings. Despite our efforts to mediate, the casino had not responded to our queries. We had marked the complaint as 'unresolved', which could have negatively affected the casino's rating. We had advised the player to submit a complaint to the gaming authority, C.I.L. (Curaçao Interactive Licensing N.V.).

The player from India had been locked out of his Vbet10 FTN account, with remaining funds of around 1500 INR. Despite reaching out to the Vbet10 team, he only received a response that his account was under review. He claimed to have completed the account verification process and played only Evaluation live casino games without using any bonuses. We had attempted to contact the casino multiple times without success and had marked the complaint as 'unresolved'. We recommended the player to contact the Curacao - C.I.L. Gaming Authority for further assistance.

The player from Brazil encountered a blocked account at the casino. An attempted withdrawal of R$800 was rejected despite having a verified account and the casino has given no timeframe for the account reopening. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from Canada has an issue with the casino's website not granting them the promised cashback despite being eligible for such promotions. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from Ukraine suspects fraudulent activities by the casino. The player alleges that someone played on their account despite having no balance. Initially the casino stated that they would look into the matter, but as there was no further response from them the complaint was eventually closed as 'unresolved'.

The player from Brazil is experiencing difficulties, where their account has been blocked. The player unintentionally created two accounts (a standard one and an FTN one) and logged in alternately for the Freeroll series. The player insists they never played multiple accounts simultaneously and requests unblocking and withdrawal of over 300 Euros won through freerolls. Initally the casino stated that they would look into the matter, but as there was no further information from them the complaint was closed as 'unresolved'.

The player from Ukraine had his account blocked after attempting to withdraw winnings of 1052€. The casino claimed suspicion of collusion in the game as the reason for the block but hasn't provided any evidence to support this. After contacting casino and their affiliates we still weren't able to get a response.

The player from Brazil successfully used a 100% bonus promotion and won 300 reais. However, after continuing to play and gaining more winnings, the casino blocked the player's account without providing any concrete information. The player later confirmed that the issue was resolved.

The player from Canada was provided inacurate information in the casino. The player later asserted he didn't receive a bonus from the casino. The player confirmed the issue was resolved and asked us to close the complaint.

The player from Ukraine submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player's verification is delayed for an unknown reason. Although we were in contact with the casino representatives for a while, we were not managed to set up an account for a new casino representative because they stopped responding. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player complained about waiting for his withdrawal for more than two weeks. His account was under verification, but the player said his account had already been verified. There was no reaction to this complaint.

The player made a deposit and after playing it through, they wanted to withdraw their balance. Their account has been locked for review with no further response from the customer support. The casino has not responded to the complaint therefore it remains unresolved.

The player from Ukraine has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. We were forced to reject this complaint because the player admitted to depositing with someone else's payment method.

The player's account got blocked without any explanation. After providing the explanation, the casino failed to share the necessary details and data with us in a reasonable time. The complaint is considered unresolved.

The player from Ukraine hasn't passed the verification, so the casino blocked their account. The casino responded and stated that the reason for closing the account was the failure of the video verification process. The casino was unable to supply sufficient evidence to support this and then became unresponsive, so the complaint was closed as 'unresolved'.

The player 'AODAT2' had had issues depositing funds to their account that got solved by customer support. However, when the player attempted to make a withdrawal, the site was "under maintenance". Despite contacting the support, the player never received their money.

The player '6ixlife' was a gambling addict. They played at Vbet Casino but after loosing money they excluded themselves on July 5th. The next day, the player asked the casino to unban them, which the casino did. The player had been taking so many breaks that even the casino said they would exclude the player from using the website. Howver, this never happened and the player now demands their three deposits totalling $750 back.

The player complained about the casino not accepting his withdrawal request because there had already been 3 withdrawals marked as pending even though the player had proof of their reception. Apparently, there was a technical glitch between the casino and the payment provider.

The player complained that he had been waiting for a payout from the casino for a month. Even though the casino confirmed the payout transfer, the payment provider didn't receive any payment. There were no more updates about this case since then.

The player created and verified his account at this casino. He claimed a deposit bonus and he could place bets only a few cents high. This made it virtually impossible to fulfill the wagering requirements. We closed this complaint at the player's request.

A player from Chile tried to make a withdrawal using the Bitcoin payment method. In the past, they used this method several times for deposits and withdrawals and their casino account was also verified. But this time it was not possible to withdraw via Bitcoin, this payment method was not available and a Neteller withdrawal was canceled by the system. Later on, the player managed to request a withdrawal via Bitcoin twice where after that, both requests were in the pending status for several weeks. The casino’s email response was that the player’s account was under review: There was no more update about this case.

The player, Elim, won $6,000 but the casino blocked his account. When he contacted the casino numerous times to find out what happened, they kept giving him the same answer that his account had been under the review. After Elim posted the complaint, the casino reopened his account but confiscated his funds of $6,454 due to a game fraud. They claimed that a group of players purposely lost their winnings so that Elim could win and request a withdrawal. The Askegamblers asked the casino to provide a relevant proof of these accusations and when they did so, the Askgamblers claimed that they are not sufficient enough and asked for more proof. The casino responded to them that they would provide more proof, but unfortunately, they never did so. This complaint and the whole situation is very complicated and was never resolved either.