Untold Casino Review
Zuzana S.
04/2020
Safety Index
User feedback
0 review
04/2020
04/2020
Untold Casino has been closed and no longer operates.
In this review, we took a close look at Untold Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Untold Casino has an Above average Safety Index of 7.8, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Keep reading our Untold Casino review to learn more about this casino and decide whether it is a good choice for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Untold Casino, we meticulously evaluated and analyzed the Terms and Conditions of Untold Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Based on our estimates or gathered data, Untold Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find Untold Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Untold Casino having a Safety Index of 7.8, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Untold Casino during our review.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, there are no user reviews available for Untold Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Untold Casino belongs to Viral Interactive Limited and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Untold Casino has been granted licenses by authorities in the following countries or regions: Sweden (Spelinspektionen), United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
Untold Casino accepts 25 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, iDEAL, Trustly Pay, eps-Überweisung, Nordea, Handelsbanken, Swedbank, Sparbanken Skåne, SEB Bank, Länsförsäkringar, Skandiabanken, SafetyPay, MuchBetter, OmaSP, S-Pankki, Danske Bank, Säästöpankki, POP Pankki, Aktia Bank, Alandsbanken.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 28,000 per month | No win limit |
| Unlimited in GBP |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Untold Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Finnish | |
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| Swedish | |
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Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Untold Casino, account problems, withdrawals, or other issues, it holds significant value for us. Untold Casino has an average customer support, judging by the results of our testing.
You can play these types of games at Untold Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Craps and dice, Keno, Other card games, Other games.
Titles supplied by 25 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Playson, NYX Gaming Group, ELK Studios, Barcrest, Lightning Box, Rabcat, 1X2 Gaming, 2By2 Gaming, Genesis Gaming, Slingshot Studios, Fortune Factory Studios, Games Global, Just For The Win, Foxium, Triple Edge Studios.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 1 bonus from Untold Casino:
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Untold Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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We do not have any complaints about Untold Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Explore the game selection available at Untold Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
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