This review examines Unibet Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Unibet Casino has a High Safety Index of 8.9, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our Unibet Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Unibet Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Unibet Casino, we meticulously evaluated and analyzed the Terms and Conditions of Unibet Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, Unibet Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Unibet Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Unibet Casino having a Safety Index of 8.9, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Unibet Casino is associated with 21 other online casinos. The Safety Index of Unibet Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Unibet Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Unibet Casino during our review.
Unibet Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 35 complaints directly about this casino in our database, as well as 38 complaints about other casinos related to it. Because of these complaints, we've given this casino 22,832 black points in total, out of which 1,091 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Unibet Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 194 user reviews of Unibet Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Unibet Casino
Unibet Casino is in the ownership of Kindred group and has an annual revenue estimate greater than $100,000,000. Based on the revenues, we consider it to be a very large online casino.
Unibet Casino holds a gambling license in Denmark issued by Spillemyndigheden .
Withdrawal limits, win limits, and payment method options
Unibet Casino supports 12 payment methods. This includes: Skrill, Neteller, VISA, Mastercard, Trustly, PayPal, Maestro, VISA Electron, Bank transfer, Earthport, ApplePay, MobilePay.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Unibet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Danish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Unibet Casino, withdrawals, and other potential areas of concern. Unibet Casino has a fast and professional customer support, judging by the results of our testing.
Unibet Casino slots and casino games
Unibet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, eSports betting, Other games, Live shows.
The casino's game library includes titles from 62 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Big Time Gaming, ELK Studios, Lightning Box, Relax Gaming, Jelly, PearFiction Studios, Ino Games, Fantasma Games, Oros Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Boomerang Studios, Bulletproof Games, GONG Gaming Technologies, Reflex Gaming, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, Bang Bang Games, Foxium, Buck Stakes Entertainment, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Neon Valley Studios, Hot Rise Games, Max Win Gaming, High Limit Studio, AvatarUX, Peter & Sons, SpinPlay Games, Gold Coin Studios, Blue Guru Games, Kalamba Games, Hammertime, Aurum Signature Studios, Games Global, Just For The Win, Light & Wonder, Storm Gaming, Silverback Gaming, Golden Rock Studios, Snowborn Games, Electric Elephant, Stormcraft Studios, 4ThePlayer, AreaVegas, Print Studios.
Unibet Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Unibet Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Unibet Casino bonuses.
Browse all bonuses offered by Unibet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(196)
User reviews of Unibet Casino
This is a place to share experience with Unibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...
Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!
They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.
It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.
At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.
I tried to find out what exactly I had "violated." Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.
They are complete fraud. My account was verified and once I won 800€ and requested a withdrawal they forced me to additional KYC, despite they got all documents, they just closed my account without a reason and stole all money. Complains don't work because they just ignore them. Avoid these scammers...
Can you imagine the thrill of winning at a casino? Yes, I know that feeling too. But the emotions when your winnings are taken away? I can't, damn it, imagine that, because I've been robbed of that chance.
I registered on the Unibet website in March this year and immediately encountered difficulties when making a deposit. I contacted support, verified my identity, and sent all the necessary documents. After that, I played peacefully and even managed to win. On June 14, I received an email requesting me to complete verification: confirm my address and fill out a responsible gambling questionnaire. I promptly did everything, and at the beginning of July, I completed the SOW verification. On July 12, I received another notification about the need to verify my account: I needed to send proof of address sent by mail and a photo with an ID next to my face. Once again, I promptly fulfilled all the requirements and received a notification of verification completion. However, that's when the first serious problems began: my withdrawal request had been pending for about a week – I contacted support, and...
They "helped" me so much! On July 17, without a clear explanation, my account was completely blocked, my funds confiscated, and access to the entire group of casinos revoked. Great result! Are you guys out of your mind?
I tried to find out the reason for this decision, and they referred to a point in their rules that they can close any account without explanation. Just because they felt like it. That's what their rules say. It's like if I suddenly closed your account and took your money, just because I can.
My balance was completely confiscated, and they justified it by saying that they had already processed withdrawals exceeding the total amount of my deposits. So the fact that I withdrew more money from the casino than I deposited is the main reason for blocking and stealing my money!
I am in complete shock at such behavior from the casino and very disappointed in them. They could have just returned my money! But no, it's easier for them to block you and take everything because they can.
Be careful and think twice before registering at Unibet Casino, because if you happen to "get lucky" and win – you won't see your winnings!
I just came back after half a year of self-exclusion, but I'll probably soon self-exclude myself again, but for a much longer time...before I excluded myself, he took the money in a very mean way, it was almost unplayable...now I'm back, about 80,000 HUF in 4 days with a small bet of 100- 150 fr in total didn't last more than half an hour in the casino...now it's much, much worse than half a year ago when I was banned...somewhere a process must be started so that the authorities will examine all the casinos, and while the examination is taking place, all of them it has to be suspended and those whose game is in order can continue... there wouldn't be many left on the whole internet... but seriously the authorities can't allow a few people to profit at the expense of others in a blatant way, ruining many people financially and mentally... the gamer gets what he pays for... he doesn't get a gaming experience, only more and more dirty swipes.. they never get a routine check.. or if they get it, they probably take care of it with a little "little money" All sites should be suspended and investigated, if there is any humanity in the jurisdictions!!
I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.
Really not a bad casino, lots of variety in games, fast verification and responsive support team. Also in favor of this casino says the time that it already exists.
Trusted casino. If you win, they will pay you, there is no obligation. But unfortunately the RTP is very bad recently, I think it was better last year. Maybe I was luckier last year, but then I won several times, but in 2024, almost none of the games gave an appreciable prize. As I can see, I'm not the only one who thinks this way. Because of the bad RTP, I would rather pay in another casino
Megbízható kaszinó. Ha nyersz, kifizetik, nem kötözködnek. De sajnos mostanában nagyon rossz az RTP, tavaly szerintem jobb volt . Lehet hogy tavaly szerencsésebb voltam de akkor többször is nyertem, de 2024 ben szinte egyik játék se adott értékelhető nyereményt. Ahogy látom nem csak én gondolom így a helyzetet. A rossz RTP miatt már más kaszinóban szivesebben fizetek be
Hello, I've been playing on Unibet for more than 2 years. During these two years, Unibet has been the number one casino that I deposit and play on because my account is fully verified and my withdrawals go through within a second to my accounts. My only problem with Unibet is RTP. I've been gambling for almost 6 years and speaking from experience Unibet has the worst RTP I have ever experienced. I don't know what to say, I've played lots of games from lots of providers. Never had a big win or surprising amounts. I also read complaints about RTP from other players on Unibet and other forums.
Payment methods were good but the website looked scammy. Everything took a while to load and if you are 60 years old and have never used the internet before this is the casino for you. I cannot really bash it, I won money, but there are way nicer websites out there.
Instant payout but site layout is a bit outdated and they require a lot of verification for big payouts, trying to slow it down and perhaps make you give up.
I truly appreciate their approach to stake limits. Unlike some other poker sites where sky's the limit, Unibet seems to understand the essence of a recreational game. By capping the stakes to smaller amounts, they've created an environment where professional sharks are deterred from dominating the tables. I feel like I'm at a friendly poker night with pals, where the game is about fun, strategy, and camaraderie rather than just high stakes.
Kudos to Unibet for keeping the spirit of recreational poker alive and allowing us casual players to battle it out in good fun!
I recommend it, I've been playing it for two years and I recommend it to everyone, there are many types of games, everyone will find something for themselves
polecam gram dwa lata i polecam kazdemu dużo rodzaju gier każdy znajdzie cos dla siebie
Hassle-free withdrawal after quick verification, a wide range of payment methods to choose from, nice bonuses, favorable promotions, specific and fast live chat help. I would highly recommend!
I won't say that the slots have the best RTP, but you can play your money quite well if you play smart. At higher stakes the slots are dead, but at low stakes there is a chance for some fun. This cannot be said for many other casinos, because you can feel that the RTPs are very low and the loss is guaranteed. I have had positive experiences from this casino.
I have been denied identity verification for a long time and have not been able to withdraw $70,000 for almost 3 months. Identity verification is never over for various reasons. They don't want me to play games and withdraw.
I DON'T UNDERSTAND HOW YOU CAN GIVE THIS CASINO *****STARS WITH A DEPOSIT OF 400 EURO WITH ZERO WIN, THEN I ASK VERY NICELY IF I CAN GET CASHBACK OR FREESPINS, ANSWER: NO!
I CLOSED THE ACCOUNT IMMEDIATELY!
I ADVISE ANYONE NOT TO PLAY HERE IF YOU WANT TO WIN PLAY AT: PLAYYOUWIN OR LEOVEGAS, I'M HONEST, I'VE BEEN PLAYING FOR 4 YEARS AND I'VE NEVER LOST AT SO HIGH Stakes, EVER!
ICH VERSTEHE NICHT WIE MAN DIESEM CASINO *****STERNE GEBEN KANN, BEI EINER EINZAHLUNG VON 400 EURO NULL GEWINN, DANN FRAGE ICH GANZ NETT OB ICH CASHBACK ODER FREESPINS BEKOMMEN KANN, ANTWORT: NEIN!
ICH HABE DAS KONTO UMGEHEND GESCHLOSSEN!
ICH RATE JEDEM NICHT HIER ZU SPIELEN, WENN SIE GEWINNEN WOLLEN SPIELEN SIE BEI: PLAYYOUWIN ODER LEOVEGAS, GANZ EHRLICH, ICH SPIELE SEIT 4 JAHREN UND HABE NOCH NIE BEI SO EINEM HOHEN EINSATZ VERLOREN, NOCH NIE!
chat available
chat erreichbar
no winnings possible
keine gewinne möglich
only losses
nur verluste
no cashback, no free spins
kein cashback, keine freespins
unfriendly service
unfreundlicher service
i think build on your previous reviews and take people out
bauen denke ich auf ihre bisherigen bewertungen und nehmen menschen aus
I recently signed up for an online casino and was extremely disappointed with my experience. First of all, the website was difficult to navigate and it took me a while to find the games I was interested in. The graphics and user interface were also very outdated and made the site feel unprofessional.
When I finally found the games I wanted to play, I experienced multiple technical difficulties. Some games would freeze or crash in the middle of gameplay, causing me to lose my progress and any money I had bet. Other times, the games would load slowly or not at all, forcing me to restart my computer.
Played here for a quite long and I can't say I had any issues with them. If you are looking for a legit casino - Unibet is your choice. However I will leave them for a while cause luck wasn't on my side
Be prepared that you have to go through a long verification process if you win big winnings, it is something almost everyone faces, but that is where the disadvantages end. Now for the reasons why it's still worth playing here. Cashback and bonuses, the more you play the higher the cashback amount and more tasty bonuses. Responsive customer service, they're here to SOLVE problems. A user-friendly application for computer in which everything works as it should without glitches and lags. And quick withdrawal of money after verification.
I love this site. I love everything about it. When I enter the site there is a wide selection of games that fits me perfectly. The customer service is great.
Very bad! After a deposit of more than 1000 euros, nothing!!! Game fun 0%! In short, boring and pure rip-off!!! One of the few casinos I know where nothing is possible!
Sehr Schlimm! Nach über 1000 Euro Einzahlung Nichts!!! Spielspaß 0%! Kurz Gesagt Langweilig und Abzocke Pur!!! Eines der wenigen Casinos die ich Kenne wo nichts Möglich ist!
Safety Index explained
Safety Index of Unibet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Unibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
22 Feb 2022
Complaints about related Kolikkopelit Casino
(Same owner)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
22 Feb 2022
Complaints about related 32Red Casino
(Same owner)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
14 Nov 2022
Show more complaints (+39)
Discussion
Unibet Casino Discussion
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