HomeOnline CasinosThe X Factor Games Casino Review
The X Factor Games Casino Review

Casino closed

The X Factor Games Casino has been closed and no longer operates.

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Bear Group Ltd.
2016
< $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1

Casino closed

The X Factor Games Casino has been closed and no longer operates.

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The X Factor Games Casino Review

The X Factor Games Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. The X Factor Games Casino scored an Above average Safety Index of 7.6, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Read our The X Factor Games Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – The X Factor Games Casino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of The X Factor Games Casino, we meticulously evaluated and analyzed the Terms and Conditions of The X Factor Games Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Based upon our estimates and collected information, we consider The X Factor Games Casino a small to medium-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention The X Factor Games Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, The X Factor Games Casino has scored a Safety Index of 7.6, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Note: As far as we are aware, The X Factor Games Casino is interconnected with 8 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of The X Factor Games Casino.

Terms and Conditions of The X Factor Games Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of The X Factor Games Casino during our review.

Player complaints submitted about The X Factor Games Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 1 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 348 black points in total, out of which 110 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

The X Factor Games Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Unfortunately, there are no user reviews of The X Factor Games Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

The X Factor Games Casino is owned by Bear Group Ltd. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

The X Factor Games Casino has licenses from licensing organizations in the following countries or regions: Alderney (Alderney Gambling Control Commission), United Kingdom (United Kingdom Gambling Commission).

Payment methods, win and withdrawal limits

The X Factor Games Casino supports 6 payment options. This includes: Mastercard, VISA, VISA Debit, Maestro, Bank transfer, Mobile Payment.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at The X Factor Games Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at The X Factor Games Casino, managing your account, withdrawals, or other matters. The X Factor Games Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at The X Factor Games Casino

The X Factor Games Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Scratch cards, Other card games.

Casino games from 27 game providers are offered. This includes NetEnt, Microgaming, Playtech, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Yggdrasil Gaming, WMS, Eyecon, Bally, Barcrest, Leander Games, Rabcat, Realistic Games, edict, Fuga Gaming, Live 5 Gaming, BB Games, Bulletproof Games, Shuffle Master, AvatarUX, Northern Lights Gaming, SunFox Games, Reel Time Gaming, Red7, blastworks.

The X Factor Games Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by The X Factor Games Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on The X Factor Games Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (27)

  • NetEnt
  • Playtech
  • Microgaming
  • IGT
  • Yggdrasil Gaming
  • Eyecon
  • Evolution Gaming
  • Bally

Positives

  • Live dealer games are available
  • Unlimited withdrawals

Negatives

  • Live chat support is not available 24/7
  • Limited choice of payment methods

Interesting facts

  • Small international casino
Author & Guarantor: Matej Novota Last updated: 28 Oct 2019 Anything incorrect or missing? Let me know
Casino Bonuses

The X Factor Games Casino bonuses

Browse all bonuses offered by The X Factor Games Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (0)

User reviews of The X Factor Games Casino

This is a place to share experience with The X Factor Games Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

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Safety Index explained

Safety Index of The X Factor Games Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of The X Factor Games Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.6/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about The X Factor Games Casino and related casinos (9)

9All0Opened6Not solved2Solved1Rejected

Complaints directly about The X Factor Games Casino

Complaints about related Deal Or No Deal Casino (1)

Complaints about related Health Games Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £1,800
Health Games Casino
Safety Index:Above average
Submitted: 24 Dec 2019
Discussion

The X Factor Games Casino Discussion

Discuss anything related to The X Factor Games Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

The X Factor Games Casino payment methods

MastercardVISAVISA DebitMaestroBank transferMobile Payment
Currencies
GBP
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