Our independent casino review team has taken a detailed look at The Virtual Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. The Virtual Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 3.3. Read our The Virtual Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of The Virtual Casino, we meticulously evaluated and analyzed the Terms and Conditions of The Virtual Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Based on our estimates or gathered data, The Virtual Casino is a small to medium-sized online casino. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, multiple relevant casino blacklists include The Virtual Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in The Virtual Casino having a Safety Index of 3.3, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of The Virtual Casino to be mostly fair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 8 complaints about this casino in our database. Because of these complaints, we've given this casino 200 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 13 player reviews of The Virtual Casino so far. You can find the reviews in the User reviews part of this page.
The Virtual Casino is in the ownership of Virtual Casino Group and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
To our knowledge, The Virtual Casino has not obtained a gambling license from any regulator.
The Virtual Casino supports 11 payment methods. This includes: Neteller, Mastercard, VISA, American Express, Bitcoin (BTC), Wire-transfer, Litecoin (LTC), Check (Cheque), Ethereum (ETH), Discover, Tether (USDT).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits | Win limits |
---|---|
USD 2,500 per week | No win limit |
USD 10,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at The Virtual Casino are displayed in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at The Virtual Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, The Virtual Casino has an average customer support.
The Virtual Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Jackpot games, Craps and dice, Keno, Other card games, Other games.
The casino's game library includes titles from 2 providers. This includes Realtime Gaming, SpinLogic Gaming.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Currently, our database does not contain any bonus offers from The Virtual Casino, unfortunately.
Browse all bonuses offered by The Virtual Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Write a reviewTake a look at the explanation of factors that we consider when calculating the Safety Index rating of The Virtual Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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Browse an overview of payment methods supported by The Virtual Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment Method | Deposit Limits & fees | Withdrawal Limits & fees | Withdrawal Time | More info | |
---|---|---|---|---|---|
Neteller | - | - | - | How to use Neteller | |
Mastercard | - | - | - | ||
VISA | - | - | - | ||
American Express | - | - | - | ||
Bitcoin (BTC) | - | - | - | ||
Wire-transfer | - | - | - | ||
Discover | - | - | - | ||
Tether (USDT) | - | - | - | ||
Litecoin (LTC) | - | - | - | ||
Ethereum (ETH) | - | - | - | How to use Ethereum (ETH) | |
Check (Cheque) | - | - | - |