When reviewing and assessing Supernova Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Supernova Casino has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Read our Supernova Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Supernova Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Supernova Casino, we meticulously evaluated and analyzed the Terms and Conditions of Supernova Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, Supernova Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention Supernova Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Supernova Casino has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Supernova Casino is interconnected with 9 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Supernova Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Supernova Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Supernova Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Supernova Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 50 black points in total, out of which 50 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Supernova Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 21 user reviews given to Supernova Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Supernova Casino is owned by Skyline Media N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
As far as we know, Supernova Casino does not hold any official gambling license.
Payment methods, win and withdrawal limits
Supernova Casino supports 7 payment options. This includes: Mastercard, VISA, American Express, Neosurf, Bitcoin (BTC), Wire-transfer, Discover.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 2,000 per week
No win limit
EUR 8,000 per month
USD 2,000 per week
USD 8,000 per month
GBP 2,000 per week
GBP 8,000 per month
AUD 2,000 per week
AUD 8,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Supernova Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Supernova Casino, managing your account, withdrawals, or other matters. Supernova Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Supernova Casino
Supernova Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, Other games.
Casino games from 4 game providers are offered. This includes Rival, Saucify, Circular Arrow, Qora Games.
Bonuses and codes offered by Supernova Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from Supernova Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on Supernova Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
60 EXTRA SPINS on Plucky Lucky ($0.1/each)Bonus T&C
First deposit bonus
Minimum deposit: $25
Wagering requirements: 30x(restrictions apply)
Sticky bonus (non-cashable)
The process of getting this bonus should be relatively FAST
Free spins: 60 spins on Plucky Lucky, $0.1 per spin ($6 total value)
Browse all bonuses offered by Supernova Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(21)
User reviews of Supernova Casino
This is a place to share experience with Supernova Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
this casino is a lookalike as Vegas amped casino, Cocoa casino, Paradise8, this is Vegas casino etc. Sames casinos with same games. Supernova casino providing games for Rival provider mostly. And Rival provider is raise volatility for every single game. I am played with a no deposit bonus of 45$, and every video slots game is looks likes to have lowest RTP . In case to won ,and you want to withdraw money, you need to upload ID , utility bill , credit card, to photo selfie with a ID . then , To deposit at least 30$ , wagering that , and not to have negative balance in your bank account.
instant no deposit bonus
live chat 24/7 very useful
lots of different bonuses combined with free spins
wagering is over 40× for almost every promotion
too complicate withdrawing
Rival provider is changed volatility, games are so fixed that cannot be more. is ridiculously low
Customer safety and the integrity of the online casino platform are of fundamental importance to Supernova. The casino uses the most advanced security measures available today and regularly audits games to ensure a completely safe and fair gaming environment. And that's what I like the most!
SupernovaCasino accepts Bitcoin and for unlimited max deposit. That was enough to get me hooked and then I discover other fun elements they have and decided to stay. It’s still a relatively mediocre casino, though, so it’s a 4 for me.
I think that Supernova Casino is pretty above average. I think that the selection of games is pretty good. It is a smaller online casino but I can definitely recommend it. It does have some low withdrawal limits and live games are not available here.
I have played here several times and have not won. That's not unusual.
I bought in with a nice bonus (they offer a variety of large bonuses) and did well right off the bat. That was soon over and I never won again (or very small amount).
They have a large variety of games from different providers. However, you can only play Rival games if you use a bonus. Some of the terms/conditions on the bonuses were clear what providers you could not play. Several bonuses do not exclude any provider in their T & C, yet they are also limited to Rival. I believe this is misleading and have mentioned to them in live chat, but have gotten no meaningful response.
So, if you use bonuses, prepare to be severely limited on the games you can play.
Overall, the site is appealing. However, I will not be returning because I like to use bonuses and their T & C are very misleading and dishonest.
Lots of game providers (if you don't use bonuses), live chat, nice bonuses
Misleading T & C on some bonuses. Uneven gameplay with regard to RTP
Supernova Casino
Thank you for your review! Please, be kindly advised that Supernova Casino is using Rival platform to operate. Therefore, we can provide bonuses only for Rival games, if you wish to play games of the 3rd-party providers, you should play with your deposit only. We've raised the query with the respective gaming platform, so they made corrections to bonus description.
Loving the experience so far and I appreciate how the withdrawal limit is twice larger than the deposit limit. Very good for casual gamblers like me. However, it comes with a few issues as it detects my deposits as credit cards rather than debits. I have to clear it up often with the responsive customer support but otherwise, no problems.
Safety Index explained
Safety Index of Supernova Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Supernova Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
04 Dec 2020
Complaints about related Two-Up Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
15 Apr 2020
Complaints about related Exclusive Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
09 Oct 2020
Complaints about related Golden Lion Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
07 May 2021
Complaints about related Free Spin Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
05 Mar 2021
Complaints about related Eclipse Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
05 Apr 2023
Complaints about related Cherry Gold Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
16 Jul 2020
Show more complaints (+15)
Discussion
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Payment methods
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Currencies
USD,EUR,GBP,AUD,ZAR
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