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Superior Casino Review

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Superior Casino has been closed and no longer operates.

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Superior Group VIP
2006
< $1,000,000
Casino operates without an official license!
OverviewUser reviews136Safety Index explainedDiscussion14

Casino closed

Superior Casino has been closed and no longer operates.

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Superior Casino Review

In this review, Superior Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Superior Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Superior Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Superior Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Superior Casino, we read and assessed Terms and Conditions of Superior Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Considering our estimates and the factual data we have collected, Superior Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention Superior Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Superior Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Superior Casino is interconnected with 5 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Superior Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of Superior Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Superior Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Superior Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

Superior Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Superior Casino has a Good User feedback score based on the 136 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

Superior Casino is owned by Superior Group VIP and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

As far as we know, Superior Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

Superior Casino supports 7 payment options. This includes: Skrill, Neteller, Mastercard, Neosurf, American Express, Bitcoin (BTC), Bank wire.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 2,000 per week
EUR 8,000 per month
USD 500 per day
USD 2,000 per week
USD 8,000 per month
GBP 500 per day
GBP 2,000 per week
GBP 8,000 per month
AUD 500 per day
AUD 2,000 per week
AUD 8,000 per month
ZAR 5,000 per day
ZAR 20,000 per week
ZAR 80,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Superior Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Superior Casino, managing your account, withdrawals, or other matters. Superior Casino has an average customer support, judging by the results of our testing.

Superior Casino casino games and slots

Superior Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Scratch cards.

Games from 1 casino game provider are available. This includes Rival.

Superior Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Superior Casino in our database.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Rival

Positives

  • Bitcoin accepted
  • Good reputation since it was founded in 2006
  • Wide range of bonuses both for new and loyal players

Negatives

  • Maximum withdrawal limit $500 per day
  • Live dealer games are not available
Author & Guarantor: Adam Maclean Last updated: 30 Aug 2022 Anything incorrect or missing? Let me know
Casino Bonuses (0)

Superior Casino bonuses

Browse all bonuses offered by Superior Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (136)

User reviews of Superior Casino

This is a place to share experience with Superior Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 136 users

Very positivePositiveNeutralNegativeVery negative

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Nobody has submitted a written review of Superior Casino yet

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Safety Index explained

Safety Index of Superior Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Superior Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Superior Casino and related casinos (127)

127All0Opened0Not solved41Solved86Rejected

Complaints directly about Superior Casino

Complaints about related 24VIP Casino (2)

Resolved Our verdict

Case closed

Disputed amount: €125
24VIP Casino
Safety Index:High
Submitted: 12 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: $1,600
24VIP Casino
Safety Index:High
Submitted: 14 Jan 2021

Complaints about related Rich Palms Casino (15)

Resolved Our verdict

Case closed

Disputed amount: $501
Rich Palms Casino
Safety Index:High
Submitted: 14 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: $1,200
Rich Palms Casino
Safety Index:High
Submitted: 19 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: $500
Rich Palms Casino
Safety Index:High
Submitted: 08 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: 580 R$
Rich Palms Casino
Safety Index:High
Submitted: 13 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: 125 ₮
Rich Palms Casino
Safety Index:High
Submitted: 28 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $100
Rich Palms Casino
Safety Index:High
Submitted: 24 May 2022
Resolved Our verdict

Case closed

Disputed amount: €125
Rich Palms Casino
Safety Index:High
Submitted: 03 May 2021
Resolved Our verdict

Case closed

Disputed amount: $500
Rich Palms Casino
Safety Index:High
Submitted: 22 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: $75
Rich Palms Casino
Safety Index:High
Submitted: 03 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: ??
Rich Palms Casino
Safety Index:High
Submitted: 28 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: $100.04
Rich Palms Casino
Safety Index:High
Submitted: 20 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: $500
Rich Palms Casino
Safety Index:High
Submitted: 20 Oct 2020
Resolved Our verdict

Case closed

Disputed amount: $500
Rich Palms Casino
Safety Index:High
Submitted: 13 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: $500
Rich Palms Casino
Safety Index:High
Submitted: 09 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: $245
Rich Palms Casino
Safety Index:High
Submitted: 09 Apr 2020

Complaints about related Lucky Tiger Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $550
Lucky Tiger Casino
Safety Index:High
Submitted: 12 Sep 2024
Resolved Our verdict

Case closed

Disputed amount: $114
Lucky Tiger Casino
Safety Index:High
Submitted: 02 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: $1,200
Lucky Tiger Casino
Safety Index:High
Submitted: 11 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: 1,600 R$
Lucky Tiger Casino
Safety Index:High
Submitted: 08 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: A$15,000
Lucky Tiger Casino
Safety Index:High
Submitted: 11 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: $307
Lucky Tiger Casino
Safety Index:High
Submitted: 02 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: A$120
Lucky Tiger Casino
Safety Index:High
Submitted: 16 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: $5,233
Lucky Tiger Casino
Safety Index:High
Submitted: 14 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: $1,036
Lucky Tiger Casino
Safety Index:High
Submitted: 18 Oct 2021
Resolved Our verdict

Case closed

Disputed amount: $2,100
Lucky Tiger Casino
Safety Index:High
Submitted: 10 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: $500
Lucky Tiger Casino
Safety Index:High
Submitted: 23 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: $3,012.74
Lucky Tiger Casino
Safety Index:High
Submitted: 02 Nov 2020

Complaints about related 888 Tiger Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $200
888 Tiger Casino
Safety Index:High
Submitted: 18 May 2023

Complaints about related Shazam Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $995
Shazam Casino
Safety Index:High
Submitted: 23 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $300
Shazam Casino
Safety Index:High
Submitted: 28 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: $112
Shazam Casino
Safety Index:High
Submitted: 19 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: A$100
Shazam Casino
Safety Index:High
Submitted: 16 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: $140
Shazam Casino
Safety Index:High
Submitted: 14 Dec 2021
Show more complaints (+31)
Discussion

Superior Casino Discussion

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Payment methods

Superior Casino payment methods

Currencies
USD,EUR,GBP,AUD,ZAR
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