OverviewBonusesUser reviews12Safety Index explainedDiscussion1Payment methods10
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Our expert casino review team has carefully analysed Riviera Play Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Riviera Play Casino has a Very low Safety Index of 2.6, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Carry on reading our Riviera Play Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of Riviera Play Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Riviera Play Casino Terms and Conditions as part of our review of Riviera Play Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Riviera Play Casino is a small to medium-sized online casino based on our estimates or collected information. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Riviera Play Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
Taking into account all factors in our review, Riviera Play Casino has scored a Safety Index of 2.6, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Riviera Play Casino T&Cs
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Riviera Play Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Riviera Play Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 13 complaints about this casino in our database. Because of these complaints, we've given this casino 2,702 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Riviera Play Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 12 players, Riviera Play Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Riviera Play Casino company information and licenses
Riviera Play Casino belongs to Logic Online Corp B.V and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
To the best of our knowledge, Riviera Play Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Riviera Play Casino accepts 10 payment options. This includes: Mastercard, VISA, American Express, Maestro, Bitcoin (BTC), Wire-transfer, Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Cashlib.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Riviera Play Casino.
Language
Website
Customer support
Live chat
English
Spanish
German
Italian
French
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Riviera Play Casino, account problems, withdrawals, or other issues, it holds significant value for us. Riviera Play Casino doesn't have customer support. We consider this to be a big issue, because you can't really get in touch with anybody from the casino, which makes dealing with anything virtually impossible.
Slots and casino games at Riviera Play Casino
You can play these types of games at Riviera Play Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Jackpot games, Keno, Other card games.
Titles supplied by 5 casino game providers are available. This includes Rival, Betsoft Gaming, Genii, Arrow's Edge, Woohoo Games.
Bonuses and codes offered by Riviera Play Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Riviera Play Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by Riviera Play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(12)
User reviews of Riviera Play Casino
This is a place to share experience with Riviera Play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough reviews
Rated by 12 users
Very positivePositiveNeutralNegativeVery negative
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Safety Index explained
Safety Index of Riviera Play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Riviera Play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.6/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino limits the amount of money players can win when playing with real money (without a bonus).
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Other factors
Operates without a license
No customer support
Zombie casino: you will not be able to get in touch with anyone at this casino
Complaints about Riviera Play Casino and related casinos (7)
Alex requested a withdrawal of €250 and ever since then, it's been in the pending mode. When he contacted the casino via chat or email, nobody would answer him. Once we've contacted the casino for an explanation, they wouldn't respond to us either. The complaint remains open and unsolved.
