Red Star Casino Review

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Payment methods

Show all (25)

Withdrawal limits

per month

$45,000

Owner RSP Entertainment

Established 2005

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (GC)

OverviewBonusesUser reviews31Safety Index explainedDiscussion3Payment methods25

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

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Red Star Casino Review

We've thoroughly reviewed Red Star Casino and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Red Star Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 9,602 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on the information we've collected and assessed in our Red Star Casino review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (25)

Withdrawal limits

per month

$45,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (6)

English customer support

All languages (6)

English live chat

All languages (6)

Game providers
Show all (30)
Game providers (30)

CASINO SCREENSHOTS

Positives

Good selection of game providers
Casino has its own poker platform
Live dealer games are available
Above average withdrawal limit

Negatives

Live chat support is not available 24/7
Not all payment methods are available for all countries

Interesting facts

Small casino popular in Europe

Author & Guarantor: Zuzana Safran Last updated: 01 Feb 2023 Anything incorrect or missing? Let me know

Red Star Casino bonuses

Browse all bonuses offered by Red Star Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Red Star Casino

This is a place to share experience with Red Star Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 31 users

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Safety Index of Red Star Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Red Star Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.2/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Unfair terms and conditions

This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Red Star Casino and related casinos (9)

9All0Opened9Not solved0Solved0Rejected

Complaints directly about Red Star Casino

No reaction, passive regulator

Black points: 73

Disputed amount: €153

Account closed following withdrawal request from no deposit bonus.

The player complained that the casino confiscated their winnings from a no deposit free spins bonus and closed their account. We don't know what was the maximum amount allowed to withdraw from a no deposit free spins bonus and the casino never reacted to this complaint so it got closed as unresolved - found for the player.

Read moreRead less

Read more on: thepogg.com Submitted: 8/2022

Unresolved Our verdict

No reaction, passive regulator

Black points: 187

Disputed amount: €550

Withdrawal refused due to accusation of duplicate account.

A player from South Africa complained about the casino accusing him of having a duplicate account and therefore refusing his withdrawal request. The player also found out that his country was not allowed to play in that casino so he demanded his deposits to be refunded. The casino didn't react to this complaint and there was not much that mediator could do.

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Taken from: thepogg.com Submitted: 4/2021

No reaction, passive regulator

Black points: 80

Disputed amount: $100

Player’s attempt to self-exclude herself has been overlooked.

The player from Philippines has been trying to self-exclude from the casino. Unfortunately, the enquiry was ignored. The casino failed to reply to this complaint and we were forced to close it as 'unresolved'.

Read moreRead less

Submitted: 03 Jan 2021

Uncertain case, passive regulator

Black points: 20

Disputed amount: ??

Player accused of using a bot, without providing evidence.

The player's account got suddenly blocked and they received an email accusing them of using a bot. The casino stopped communicating with the player without providing any evidence.

Read more on: thepogg.com Submitted: 7/2020

Uncertain case, passive regulator

Black points: 197

Disputed amount: €4,000

Player's account blocked due to suspicion of using an AI (artificial intelligence).

The player refused the accusations of him using an AI and was willing to prove it. Meanwhile, the casino blocked his account and were ignoring him.

Read more on: thepogg.com Submitted: 11/2019

Uncertain case, passive regulator

Black points: 9

Disputed amount: ??

Player's account blocked due to suspicion of using a bot.

The player was identified by The Microgaming Poker Network as using a bot, therefore, his account was blocked. No proofs were provided from either party.

Read more on: thepogg.com Submitted: 12/2018

Uncertain case, passive regulator

Black points: 7

Disputed amount: $200

Player's account blocked due to suspicion of being a bot.

Microgaming Poker Network has identified this player as using a bot so the casino closed his account. However, the player claimed not to be a bot and the MPN have refused to provide supporting evidence.

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Read more on: thepogg.com Submitted: 5/2017

Insufficient evidence from casino

Black points: 1965

Disputed amount: €8,596

Player accused of duplicate accounts.

The player won from their second deposit and requested a withdrawal. However, the deposit and the winnings were confiscated and the player's account got blocked because the casino accused them of duplicate accounts. The casino failed to provide evidence of it and the player was claiming their winnings.

Read moreRead less

Read more on: askgamblers.com Submitted: 11/2018