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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
This review is all about getting a clear picture of QueenVegas Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. An Above average Safety Index of 6.7 makes QueenVegas Casino a good choice for many players. Just keep in mind that some casinos do rank higher. Our full QueenVegas Casino review offers details that can help you decide whether this casino is right for you.
Safety Index – QueenVegas Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our QueenVegas Casino review, we extensively examined and analyzed the Terms and Conditions of QueenVegas Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, QueenVegas Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include QueenVegas Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, QueenVegas Casino has attained an Above average Safety Index of 6.7. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Terms and Conditions of QueenVegas Casino
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of QueenVegas Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from QueenVegas Casino players
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 982 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
QueenVegas Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 3 player reviews of QueenVegas Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
QueenVegas Casino company data and licenses
QueenVegas Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
QueenVegas Casino has a gambling license issued by Spillemyndigheden in Denmark.
Win and withdrawal limits, payment options
QueenVegas Casino accepts deposits via 9 payment methods. This includes: Skrill, Payz (ecoPayz) , VISA, Mastercard, PayPal, Trustly Pay, Bank transfer, ApplePay, MobilePay.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at QueenVegas Casino.
Language
Website
Customer support
Live chat
English
Danish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at QueenVegas Casino, account management, withdrawal process, etc. We would say QueenVegas Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at QueenVegas Casino
QueenVegas Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 45 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Bally's Corporation, Barcrest, Wazdan, Lightning Box, 1X2 Gaming, Iron Dog Studio, Williams Interactive, Relax Gaming, Gameburger Studios, Switch Studios, Fantasma Games, Max Win Gaming, Crucible Gaming, Stakelogic, Shuffle Master, Pulse 8 Studios, Peter & Sons, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, 4ThePlayer, Amusnet, Reel Play.
QueenVegas Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from QueenVegas Casino:
100% up to 500 kr.
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2016
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of QueenVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at QueenVegas Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 9
Not Available: 6
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by QueenVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by QueenVegas Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(9)
Payment methods (9)
Transaction limits
Withdrawal limits
Not limited for DKK
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
DKK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Danish
All languages (1)
Danish
Live chat
Available in
2 languages
EnglishDanish
All languages (2)
English
Danish
Customer support:
Available in
2 languages
EnglishDanish
All languages (2)
English
Danish
Live chat rating
Subpar
Based on 5 tests
Date and tester
Rating
09 Jun 2025
Martin L.
Bad
18 Sep 2024
Mária B.
Bad
01 Dec 2023
Jean S.
Subpar
30 Nov 2022
Michaela S.
Bad
22 Nov 2021
Tomas B.
Good
User reviews
User reviews of QueenVegas Casino
This is a place to share experience with QueenVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Hello,
Queen vegas has a terribly bad customer support, which in no way answers your questions but talks a lot out of context. Unusually slow to respond, typically between 24-48 hours via chat.
I have played on the site for almost 8 months and have lost every single time. Now that I have finally won a small amount of DKK 14,000. I have still after a lot of waiting NOT received my money.
Good advice - stay away from this casino!
Hej,
Queen vegas, har et voldsomt dårlig kundesupport, som på ingen måde svare på ens spørgsmål men taler meget udenom. Ualmindelig langsom til, at svare typisk mellem 24- 48 timer via chatten.
Jeg har spillet på siden i snart 8 mdr og har tabt hver eneste gang. Nu hvor jeg endelig har vundet et mindre beløb på 14.000kr. har jeg forsat efter en masse venten IKKE modtaget mine penge.
Et godt råd - hold jer væk fra denne casino!
Customer service and support
Kundeservice og support
non-payment
manglende udbetaling
missing overview
manglende oversigt
• 3 years ago
This casino is a scam just like all other casinos similar to this one that show their similarity in their system. That they have bonuses with extremely bad policies for users and that if for some reason you win you will not be able to collect. In my case I have been playing in casinos for a long time and it occurred to me to play a bonus here, I always play bonuses everywhere, unfortunately for me I had my lucky day in this casino and received the maximum prize in a slot, which I did not they wanted to pay for it by alluding to a bonus policy that I never broke. I am currently in legal proceedings with them, but for the time being, if it is of any use, do not play here.
Este casino es una estafa al igual que todo los casinos similares a este que se nota su parecido en su sistema. Que tienen bonos con políticas extremadamente malas para los usuarios y que si por alguna razón ganas no podrás cobrar. En mi caso llevo tiempo jugando en casinos y se me ocurrió jugar un bono aquí, siempre juego bonos en todo lados, para mi mala suerte me tocó mi día de suerte en este casino y cobre el premio máximo en una slot , el cual no me lo quisieron pagar aludiendo a una política de bonos que nunca rompí. Actualmente estoy en un proceso judicial con ellos, pero por el momento si de algo sirve no jueguen aquí.
• 4 years ago
I have been waiting for a solution to a problem with a bug where wins are not added for 2 days. Bonus system is fake I got from 200 Fs 10 to ask no reaction cheek.
Ich warte schon seit 2 Tagen auf die Lösung eines Problems wegen einen Verbugten Spiel wo gewinne nicht Addiert werden. Bonus System ist Fake ich habe von 200 Fs 10 bekommen auf frage keine Reaktion Frechheit.
There are no positives
Es gibt nicht Postives
Bonus is not adhered to
Bonus wird sich nicht dran Gehalten
Banned wins that are not credited.
Verbugte gewinne die nicht Gutgeschrieben werden.
From 200 FS 10 FS I only got chat and email you get support
Ich habe von 200 FS 10 FS nur bekommen Chat noch Email kriegt man support
Discussion
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