Home Online Casinos Prism Casino Review
Payment methods
Withdrawal limits
 per month
$10,000
 per week
$2,500
2002
> $1,000,000
  • Costa Rica
Overview Bonuses 4 User reviews 28 Reputation explained Discussion 1 Payment methods 8
Bonus issues related to the RTG platform
This casino runs on the Realtime Gaming (RTG) platform, which is known for a range of issues related to bonuses. Most importantly, you need to obey the bonus rules even after completing the wagering requirements. Until you withdraw your entire balance or your balance drops to zero, the bonus is still active. You can have only one bonus active at any time. If you break any of the rules (e.g. restricted games, max bet, etc.), you may lose all your funds, including pending withdrawals. Proceed with caution.

Prism Casino Review

This group tried to clear its name before, but was successful only partially - due to relocating its offices from Costa Rica to Europe.

The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months).

There is an express withdrawal process in trial, which has been introduced by the group only recently. Ask your customer support representative about this, as we believe it is for limited number of players only whilst in trial.

Since this whole group shares blacklists for delayed payments or non-payment among various websites, and thanks to the fact that we acquired proof indicating that they are paying out money to their customers in the end, we decided to put up just one blacklist for this behaviour.

We also don't consider them to be a rogue group because of this, and we'll give them a fair chance to clear their reputation.

That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster.

If you have any problems with this group, please, let us know and we will try our best to mediate the problem.

Payment methods

Payment methods
Withdrawal limits
 per month
$10,000
 per week
$2,500

Games
Show all (14)

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting

Language options

English website
English customer support
English live chat

Game providers

Positives

  • Casino is online since 2002
  • Bitcoin and Neteller withdrawals are faster than other withdrawal methods
  • Live chat support is available 24/7

Negatives

  • Questionable reputation
  • Very slow withdrawals
  • First withdrawal is extremely slow

Interesting facts

  • Medium sized casino targeting US
  • The players must be 21 or over to play in the casino
  • Sticky (non-cashable) bonuses
Author & Guarantor: Adam Maclean Last updated: 18 Aug 2021
Casino Bonuses (4)

Prism Casino bonuses

Browse all bonuses offered by Prism Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (28)

User reviews of Prism Casino

This is a place to share experience with Prism Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

1.4

Rated by 28 users

5 1x
4 1x
3 1x
2 1x
1 24x

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Casino Guru

We want players to understand gambling.

• 2 months ago
Using enclave, and I was playing my Bonus given within 1,5 minutes.
• 6 months ago
Whilst using Inclave as the login it managed to give me 2 accounts, I went on live chat to sort this out and once identified myself was told players from your area not accepted and the chat was cut off. I now cannot login via any method or retrieve my $1000 that sits in there.
• 10 months ago
My account is verified. I requested a withdrawal and they’re telling me that my account isn’t verified and I need to send them documents. Their withdrawal timeframe is 7 days. It took them 5 days after I requested my payout to tell me my account isn’t verified. I sent them my info and it took them 7 days just to look at my documents. After reviewing my docs they said its going to be another 7 days to approve it and once approve it’ll be another 7-10 days to send it out!!!. That is not 7 days like they promised!!!! More like a month worth of their bs.
  • Expect to wait at least a month to get your payout.
Reputation explained

Reputation rating of Prism Casino explained

Take a look at the explanation of factors that we consider when calculating the reputation rating of Prism Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

7.4/10
Casino group revenues (last 4 years): Medium
Terms and conditions: Somewhat unfair
Blacklists: None
Size to complaints ratio : Good
Other factors: Slightly negative
Responsible gambling tools: Bad

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Warnings

Bonus issues related to the RTG platform
This casino runs on the Realtime Gaming (RTG) platform, which is known for a range of issues related to bonuses. Most importantly, you need to obey the bonus rules even after completing the wagering requirements. Until you withdraw your entire balance or your balance drops to zero, the bonus is still active. You can have only one bonus active at any time. If you break any of the rules (e.g. restricted games, max bet, etc.), you may lose all your funds, including pending withdrawals. Proceed with caution.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • License from a bad regulator
  • Slow or bad customer support

Complaints about Prism Casino and related casinos (764)

764 All 16 Opened 246 Not solved 205 Solved 297 Rejected

Complaints directly about Prism Casino

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Resolved Our verdict

Case closed

Disputed amount: $1,000
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7.7/10 Good reputation
Submitted: 20 Aug 2020

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