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Mr. Green Casino Review

Casino closed

Mr. Green Casino IT has been closed and no longer operates.

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Mr Green Limited
2016
> $20,000,000
OverviewUser reviews206Safety Index explainedDiscussion1

Casino closed

Mr. Green Casino IT has been closed and no longer operates.

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Mr. Green Casino Review

When reviewing and assessing Mr. Green Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Mr. Green Casino scored a High Safety Index of 8.3, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our Mr. Green Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index – Mr. Green Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Mr. Green Casino, we have looked closely into the Terms and Conditions of Mr. Green Casino and reviewed them. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Mr. Green Casino is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, no relevant casino blacklists include Mr. Green Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

In our comprehensive review of all relevant aspects, Mr. Green Casino has attained a High Safety Index of 8.3. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Mr. Green Casino is related to 12 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Mr. Green Casino. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.

Mr. Green Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Mr. Green Casino during our review.

Player complaints about Mr. Green Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 13 complaints directly about this casino in our database, as well as 63 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,683 black points in total, out of which 3,798 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Mr. Green Casino user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

The user satisfaction feedback of Mr. Green Casino shared by 206 users has resulted in an Excellent User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Mr. Green Casino company data and licenses

Mr. Green Casino is owned by Mr Green Limited and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

Mr. Green Casino has a gambling license issued by Agenzia delle Dogane e dei Monopoli in Italy.

Win and withdrawal limits, payment options

Mr. Green Casino accepts deposits via 9 payment methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, PayPal, PostePay, Bank transfer, Papaya.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Mr. Green Casino.

Language Website Customer support Live chat
English No Yes No
Italian Yes Yes No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Mr. Green Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Mr. Green Casino to be good.

Casino games and slots available at Mr. Green Casino

Mr. Green Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Other games.

Games from 4 casino game providers are available. This includes NetEnt, Play'n GO, NYX Gaming Group, CAPECOD Gaming.

Mr. Green Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Mr. Green Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: In case you are looking for more information about this casino's bonus offers, visit our Mr. Green Casino bonuses page.

Games

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

Italian website
English customer support
No live chat

Game providers

  • NetEnt
  • NYX Gaming Group
  • Play'n GO
  • CAPECOD Gaming

Positives

  • Popular progressive jackpot slots
  • Mysterious gentleman Mr. Green as a mascot
  • Numerous best casino awards by Gaming Awards

Negatives

  • Live chat support is not available

Interesting facts

  • Local version of popular international casino
  • Registration available only to players owning Italian fiscal code card
Author & Guarantor: Yullia Kus Last updated: 26 Jul 2019 Anything incorrect or missing? Let me know
Casino Bonuses

Mr. Green Casino bonuses

Browse all bonuses offered by Mr. Green Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (206)

User reviews of Mr. Green Casino

This is a place to share experience with Mr. Green Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Excellent

Rated by 206 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 1 month ago
Very easy to navigate, fast and has all the games I like. My preferred deposit method is also available at the checkout. Chat support is easy to contact.
• 2 months ago
I saw a review about this site and I want to try so I did. I'm glad i tried because i love the bonuses and the games. fast transaction.
• 7 months ago
incredible casino !

I registered yesterday and got a 50% bonus, so I played with 300 euros, after the spin I could withdraw 600 euros without any problems, I got it in 2 seconds ! unbelievable fast ..
  • unbelievable fast
  • great site
  • fast payment and withdrawal
  • none
• 10 months ago
This casino is highly recommended.
My first and one of the best casinos.
Big winnings are also paid out!
  • Never had any problems there
  • Very quick payout
  • Very good game selection
  • The spin fees
• 10 months ago
I would recommend Mrgreen to others. Personally I never had any issues with the casino.
  • Fast deposit
  • Fast withdrawals
  • Top customer service.
  • Nothing.
• 10 months ago
Mr green one of the best casinos I have experienced. As a rule, the RTP is right at Mr green compared to many other casinos I have tried. Good campaigns, good games.
Fast payouts, and reasonably fast feedback if you write to them.
  • Fast payout -(never had a problem) great service
  • Good games
  • Great promotions
  • Can't find anything negative.
• 11 months ago
Been a loyal player since 2022, love all their games and withdrawal is usually very fast (within a day, mostly instant), the promos are awesome and vip is honestly the best of all sites I've played on 😉
  • Fast withdrawal
  • Easy deposit methods
  • Great promotions
  • Fun, new games added weekly
  • Fast, friendly customer support
  • Withdrawal is sometimes delayed
  • Games sometimes freeze after playing for a good amount of time
• 1 year ago
From 3/8 to 8/8, was the time it took to verify my account. The documentation requirements they asked for at verification were quite demanding, but that's okay. The requirement varied depending on the agent I spoke to, which baffled me. However, upon meeting the requirements, they verified my account. A problem arose, as I communicated mainly via email, but at the same time, via text messages, they asked me for documents, warning me that they would block my account in "x" number of days if I did not present them. At the same time, on the same day I received the verification confirmation email, the deadline mentioned in the text message was met. A few hours later, they blocked my account that day. I contacted the complaint service by email and the next day they unblocked my account. It is a good casino, since I played, lost and won. I withdrew my winnings without problems. Their biggest drawback is communication, since they have a live chat that is "hidden" and is not available all day.
  • They pay withdrawals
  • Communication
• 1 year ago
Was a good casino at the beginning, been playing here for the past 6 months and as of now im -80% from all the bets made. Past 2 months is an unlucky streak, had a big win 4 months ago, but after that nothing.
Game selection is ok, but nothing special.
Website loads ok, with occasional errors.
  • Fast payout
  • Good selection of games
  • Ok support
  • Gambling limits
  • Not the best payouts
  • Not much jackpot games
  • Sometimes has errors
• 1 year ago
This casino rocks with their incredible welcome bonus! It's one of the top dogs in the casino world, super trustworthy. They're not afraid of big wins – if you hit the jackpot, they'll pay you out for sure. No pesky maximum winning limits on bonuses, and they're lightning fast with payouts. This casino is legit and solid as a rock
• 1 year ago
Had a fantastic time at this online casino! They have an amazing variety of games to choose from, and the bonuses were a nice touch too. What impressed me the most was their friendly customer support team. They were always there to help whenever I had any questions or issues. Highly recommend!
• 1 year ago
A casino that is fun. Great support, Fast deposit and withdrawal. Good game selection. Always my pleasure. Bonus offers are great. Especially the free spins bonus.
• 1 year ago
I like this place. Glad I found it! I trust them. I have fun there everyday time I spend time on this site. Play, win, lost, but most have fun and I like its easy to found game and good rewards.
• 1 year ago
Great games fast withdraw time and awesome bonus when you deposit , this is deffs number one online casino to play, also the layout of the page and the support team are nice and helpful - once you climb the ladder of the rank you also receive kind and generous bonuses!
• 2 years ago
Fast money transfers, a good selection of games and efficient customer service.
Some games don't work on the phone, and the interface on the phone slows down
  • Game supply
  • Customer service
  • Fast money transfers
  • User interface on the phone
• 2 years ago
I have been playing your casino for over 2 years depositing at least 7000 euros and when I won 3000 euros my account was closed because of a dormant account I can't ever remember opening 5 years ago .I I think it's dishonorable to do such a thing .I have no words 2 describe how I feel I think I was treated very unfair..dshevlin57@gmail.com. Darren shevlin
  • Disgraceful behaviour from a reputable casino
• 3 years ago
Withdrawals are always quick. Everything works. Tons of bonuses and promotions. Literally nothing bad to say here.
  • quick withdrawals
  • good promos
  • good UX
Safety Index explained

Safety Index of Mr. Green Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mr. Green Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about Mr. Green Casino and related casinos (105)

105All1Opened42Not solved15Solved47Rejected

Complaints directly about Mr. Green Casino

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Show more complaints (+10)
Discussion

Mr. Green Casino Discussion

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Payment methods

Mr. Green Casino payment methods

Browse an overview of payment methods supported by Mr. Green Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill €10 - €1,000
€20 - ?
- How to use Skrill
NetellerNeteller €10 - €1,000
€20 - ?
- How to use Neteller
PaySafeCardPaySafeCard €10 - €1,000
Not Available - How to use PaySafeCard
MastercardMastercard €10 - €1,000
€20 - ?
-
VISAVISA €10 - €1,000
€20 - ?
-
PayPalPayPal €10 - €1,000
€20 - ?
- How to use PayPal
PostePayPostePay €10 - €1,000
€20 - ?
-
Bank transferBank transfer Not Available €30 - ?
-
PapayaPapaya €10 - €1,000
€20 - ?
-
Currencies
EUR
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