Martin is a Training and Development Specialist for Casino Guru's casino review team, making sure that all information about casinos is correct and up to date. Martin made a significant leap in his professional path to join our team, transitioning from an assistant manager position in the gastro ind...
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Martin D.
Author
Martin Donly
Training & Development Specialist
Martin is a Training and Development Specialist for Casino Guru's casino review team, making sure that all information about casinos is correct and up to date. Martin made a significant leap in his professional path to join our team, transitioning from an assistant manager position in the gastro ind...
Our expert team set out to review Marathonbet Casino from all angles. We used our casino review methodology to find out what makes it tick and where it misses the mark. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Although Marathonbet Casino scored an Above average Safety Index of 7.4, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our Marathonbet Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of Marathonbet Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Marathonbet Casino, we thoroughly read and reviewed the Terms and Conditions of Marathonbet Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
According to our approximate calculation or collected information, Marathonbet Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Marathonbet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Marathonbet Casino has attained an Above average Safety Index of 7.4. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Our Marathonbet Casino T&Cs review
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Marathonbet Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs review by clicking here.
Player complaints submitted about Marathonbet Casino
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 781 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Marathonbet Casino user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
The user satisfaction feedback of Marathonbet Casino shared by 5 users has resulted in a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Marathonbet Casino company data and licenses
Marathonbet Casino is owned by Marathonbet Spain, S.A. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Marathonbet Casino has a gambling license issued by Dirección General de Ordenación del Juego in Spain.
Win and withdrawal limits, payment options
Marathonbet Casino accepts deposits via 10 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Trustly Pay, PayPal, Bank transfer, ApplePay, MiFinity.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Marathonbet Casino.
Language
Website
Customer support
Live chat
English
Spanish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Marathonbet Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Marathonbet Casino to be good.
Slots and casino games at Marathonbet Casino
Marathonbet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other games, Crash games, Live roulette.
Games from 36 casino game providers are available. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Big Time Gaming, Playson, Eyecon, BGaming, Wazdan, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Inspired Gaming, PearFiction Studios, Jelly, MGA, Synot Games, Wizard games, RFranco Games, Stakelogic, Reflex Gaming, Nailed it! Games, Spribe, Fat Panda, Games Global, Gaming Realms, Buck Stakes Entertainment, Stormcraft Studios, Spinberry, Triple Cherry, 4ThePlayer, Hacksaw Gaming, Reel Play.
Bonuses and codes offered by Marathonbet Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Marathonbet Casino in our database, including:
100% up to €200
100% up to €200
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Marathonbet Spain, S.A.
Established
2016
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Marathonbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Marathonbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Marathonbet Casino payment methods
Currencies
EUR
User reviews
User reviews of Marathonbet Casino
This is a place to share experience with Marathonbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I played twice at this casino with a single deposit and made two withdrawals. To my surprise, the withdrawal time was incredibly fast, taking only seconds for the money to land in my account. As for the games and their RTPs, everything worked perfectly, with good payouts on the games. I even thought about increasing the value of my bets, but I preferred to stick to my standard with lower stakes. To sum up, I recommend this casino: great games, quality providers like PG Soft and Pragmatic, and fast withdrawals.
Joguei duas vezes neste cassino com um único depósito e fiz dois saques. Para minha surpresa, o tempo de saque foi incrivelmente rápido, levando apenas segundos para o dinheiro cair na minha conta. Quanto aos jogos e seus RTPs, tudo funcionou perfeitamente, com boas pagas nos jogos. Até pensei em aumentar o valor das minhas apostas, mas preferi manter o meu padrão com apostas mais baixas. Resumindo, recomendo este cassino: ótimos jogos, provedores de qualidade como PG Soft e Pragmatic, e saques rápidos.
withdrawal at lightning speed payment in seconds
saque na velocidade luz pagamento em segundos
i don't receive offers in my email
não recebo ofertas no email
Marathonbet Casino
Thank you for positive feedback. Please note that you can always find offers on our website or in email, specified during registration. We wish you always get only positive emotions from playing at Marathonbet Casino!
Hello, I've never had any problems with this company, but now I've been unable to make a withdrawal by bank transfer for 7 days. They've stopped me by cancelling it, according to them, due to problems with their supplier. I don't know if they'll actually pay me. Their response emails are always repetitive and generally there is no prospect of a solution. I don't think they will return.
Hola, pues nunca había tenido problemas con esta casa pero ahora llevo 7 días sin poder hacer un retiro por transferencia bancaria, me lo paran cancelando según ellos por problemas con su proveedor. Ya no se si me pagarán, realmente. Siempre sus emails de respuesta son repetitivos y en términos generales, ninguna perspectiva de solución. No creo que vuelva.
Nothing
Nada
SLOW WITHDRAWALS
RETIROS LENTOS
Marathonbet Casino
Unfortunately, you have repeatedly entered incorrect payment details when withdrawing funds. For this reason you received a refusal from the payment operator. At the moment the withdrawal of funds has been successfully carried out. We wish you always get only positive emotions from playing at Marathonbet Casino!
I was treated extremely unfairly. Before registering, I asked in live chat if it was possible to win back the bonus to the bonus account if the main account burned down, to which they answered - it’s possible. And when I noticed that the bet bar was not changing, I asked a question and after that they sent me an item, for a second: The DEPOSIT bonus is wagered exclusively from the main account, so what now? What kind of unfair treatment of players, unfair bonus system? In many casinos you can win back your bonus account without any problems, even if you have lost your main one. If you want to experience this, please register and play :)
What advantages can scammers have?
Bonus system
Marathonbet Casino
There are various promotions available at the Marathonbet Casino. In some cases, you can win back the bonus using the bonus balance, and in some cases this is not possible. The Client agrees to all the terms of the promotion and undertakes to familiarize himself with the rules before taking part in the promotion. We apologize for the inconvenience and look forward to your understanding. We wish you to always receive only positive emotions from playing at the Marathonbet Casino.
After a while without entering this casino I decided to do so. It has a hood, that's what it's called, right? that always diverts you to unclear situations and that in any case, even if you follow them, they cause errors. This leads to the account being blocked and the web chat skipping. After asking me my name and date of birth, they made me enter the date again but with bars. Once done, they asked me the security question about my mother's last name. I always put the same one but... according to them it didn't match. Good. The next question is my address---well it seems that I live in another one that I didn't know, because they claim that that address is not the one I provided. From all this I deduced that they made a copy paste of my answers, which means that if I put something in capital letters, or I put a hyphen on the floor/door or the number of spaces they gave them an error. My response was that if they didn't want me to play, they should tell me, because the next thing they asked me was to send an email to support with documentation etc etc, and that without winning a prize. If I make a withdrawal I have to send the size of the underwear with the same manufacturer's spaces. Out count and so happy. Good afternoon
Despues de un tiempo sin entrar en este casino decidí hacerlo. Tiene capcha ¿se llama así no? que siempre te desvía a situaciones poco claras y que en todo caso aunque las sigas dan error. Esto te lleva a bloquear la cuenta y te salta el chat de la web. Despues de preguntarme nombre, y fecha de nacimiento, me volvieron a hacer poner la fecha pero con barras. Una vez hecho me hicieron la pregunta de seguridad del apellido de mi madre. Siempre pongo el mismo pero ... segun ellos no coincidía. Bien. La siguiente pregunta es mi direccion--- pues parece ser que vivo en otra que no conocía, porque aseguran que esa dirección no es la que yo aporte. Por todo ello deduje que hacían un copia pega de mis respuestas, lo que conduce a que si algo lo puse en mayúsculas, o puse un guion en el piso/puerta o el numero de espacios les daba error. Mi respuesta fue que si no querían que jugara me lo dijeran, porque lo siguiente que me pidieron es mandar un mail a soporte con documentación etc etc, y eso sin ganar un premio. Si hago un retiro tengo que mandar la talla de la ropa interior con los mismos espacios del fabricante. Fuera cuenta y tan feliz. Buenas tardes
the game offer
la oferta de juegos
the unfortunate access to the web with capcha
el lamentable acceso a la web con el capcha
The disastrous data verification
La nefasta comprobación de datos
The ease with which they begin to request documentation by mail without having accessed the website
La facilidad con que empiezan a solicitar documentación por correo sin haber accedido a la web
Marathonbet Casino
We apologize for any difficulties and inconveniences. The support team adheres to strict standards and performs all necessary procedures for the security of the gaming account. For more information, please contact our support team again. We will do our best to help you.
The terms and conditions are unfair as they limit the earnings you can get, although this has never been the case for me
Los términos y condiciones son injustos ya que limitan las ganancias que puedes obtener, aunque nunca ha sido mi caso
Fast withdrawals almost always
Retiros rápidos casi siempre
Slots microgaming and Just for the win
Slots microgamimg y Just for the win
Sometimes the money is deducted when you deposit but the deposit takes a few minutes to be credited to your account
En ocasiones te descuenta el dinero al depositar pero el depósito tarda algunos minutos en acreditarse en tu cuenta
Sometimes withdrawals are delayed
Alguna vez los retiros se retrasan
Marathonbet Casino
Thank you for the feedback. Please keep in mind that Marathonbet Casino is not responsible for any fee charged by intermediary banks (paragraph 4.3 of the Rules). Please note that the withdraw processes to the web wallet can take anywhere from several minutes to 24 hours. Withdrawal of funds to bank cards takes up to 3-5 business days. We wish you always receive only positive emotions from playing at Marathonbet Casino!
Discussion
Marathonbet Casino discussion
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