Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
The casino only accepts players from a few countries
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 6
Not Available: 9
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Transaction limits
Withdrawal limits
$10,000
per month
$2,500
per week
Win limits
Unknown
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Malibu Club Casino Review
This review of Malibu Club Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, Malibu Club Casino has a High Safety Index of 8.1, which makes it a recommendable casino for most players. Take a look at our full Malibu Club Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Malibu Club Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Malibu Club Casino review, we carefully went through and inspected the Terms and Conditions of Malibu Club Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Considering our estimates and the factual data we have collected, Malibu Club Casino appears to be a large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Malibu Club Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Malibu Club Casino has achieved a Safety Index of 8.1, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, Malibu Club Casino is related to 25 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Malibu Club Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
Malibu Club Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Malibu Club Casino during our review.
Player complaints related to Malibu Club Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 12 complaints directly about this casino in our database, as well as 296 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,758 black points in total, out of which 765 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Malibu Club Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of Malibu Club Casino so far, and the score is only determined after a casino has accumulated at least 5 reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Malibu Club Casino company information and licenses
Malibu Club Casino belongs to Audeo N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Malibu Club Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.
About payment methods and win and withdrawal limits
Malibu Club Casino accepts 7 payment options. This includes: VISA, Mastercard, American Express, Neosurf, Bitcoin (BTC), Bank wire, Interac.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 2,500 per week
No win limit
EUR 10,000 per month
USD 2,500 per week
USD 10,000 per month
CAD 2,500 per week
CAD 10,000 per month
AUD 2,500 per week
AUD 10,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Malibu Club Casino.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Malibu Club Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Malibu Club Casino to be average.
Malibu Club Casino casino games and slots
You can play these types of games at Malibu Club Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games.
Titles supplied by 2 casino game providers are available. This includes Betsoft Gaming, iSoftBet.
Malibu Club Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 7 bonuses from Malibu Club Casino, including:
30 FREE SPINS on Gold Digger
30 FREE SPINS on Gold Digger
50% up to C$1,250 and 15 extra spins
100% up to C$2,500 and 30 extra spins
100% up to C$2,500 and 30 extra spins
100% up to C$2,500 and 30 extra spins
50% up to C$1,250 and 15 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
Audeo N.V.
Established
2010
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Malibu Club Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 11 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
User reviews
User reviews of Malibu Club Casino
This is a place to share experience with Malibu Club Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Opened the account in June 2021 in euro currency, closed the same following chat communication with the Support who advised me to do this to open a new one in a different currency or in Australian dollar. In both cases my Italian driving license was verified and approved. Following a complaint opened at Kings Chance Casino where my money is being illegally withheld, they saw fit to close the open one on Malibu Club Casino as well. Dishonest and unprofessional behavior. I will contact the Chamber of Commerce and the Ministry of Justice of Curacao.
Aperto il conto a giugno 2021 in valuta euro, chiuso lo stesso a seguito di comunicazione in chat con il Supporto che mi ha consigliato di fare ciò per aprirne uno nuovo in differente valuta ovvero in dollaro australiano. In ambedue i casi è stata verificata ed approvata la mia patente di guida italiana. Successivamente ad un reclamo aperto presso Kings Chance Casino dove si stanno trattenendo illecitamente i miei soldi, hanno pensato bene di chiudermi anche quello aperto su Malibù Club Casino. Un comportamento disonesto e poco professionale. Mi rivolgerò alla Camera di Commercio ed al Ministero della Giustizia di Curacao.
Discussion
Malibu Club Casino discussion
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