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Mail Casino Review

Casino closed

Mail Casino has been closed and no longer operates.

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Progressplay Limited
2016
< $1,000,000
OverviewUser reviews1Safety Index explainedDiscussion1

Casino closed

Mail Casino has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
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Mail Casino Review

Mail Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Mail Casino has a Below average Safety Index of 5.9, which makes it a less than ideal option for most players in terms of fairness and safety. Take a look at our full Mail Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index – Mail Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our Mail Casino review, we carefully went through and inspected the Terms and Conditions of Mail Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Mail Casino is a small to medium-sized online casino based on our estimates or collected information. This casino has an average value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find Mail Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All in all, when combined with other factors that come into play in our review, Mail Casino has landed a Below average Safety Index of 5.9. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: According to our records, Mail Casino is related to 7 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Mail Casino.

Mail Casino T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Mail Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Mail Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 421 black points in total, out of which 421 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Mail Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of Mail Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Mail Casino company information and licenses

Mail Casino belongs to ProgressPlay Limited and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

Mail Casino has been granted licenses by authorities in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority), Curaçao (Curaçao Gaming Control Board).

About payment methods and win and withdrawal limits

Mail Casino accepts 35 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, SOFORT Überweisung, Giropay, iDEAL, VISA Debit, WebMoney, Trustly, EuTeller, PayPal, Solo, QiWi, Diners Club, Maestro, VISA Electron, Switch, Zimpler, AstroPay, VISA Delta, Bank transfer, Fast Bank Transfer, JCB, Interac e-Transfer, Pay by Phone, NetBanking, MuchBetter, Check (Cheque), Interac, Discover, UPI, BitBay Pay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 6,000 per month No win limit
USD 20,000 per month
GBP 6,000 per month
CAD 20,000 per month
INR 2,000,000 per month
JPY 2,000,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Mail Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Japanese Yes Yes Yes
Finnish Yes No No
French Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Mail Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Mail Casino has a good customer support based on the responses we have received during our testing.

Casino games and slots available at Mail Casino

You can play these types of games at Mail Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Titles supplied by 71 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Thunderkick, Betsoft Gaming, Rival, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Evoplay, Eyecon, Barcrest, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Chance Interactive, Games Warehouse, Genii, Inspired Gaming, PearFiction Studios, Fantasma Games, Half Pixel Studios, Lucky Streak, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, Fortune Factory Studios, ALL41 STUDIOS, Revolver Gaming, Northern Lights Gaming, Bet Digital, Foxium, Buck Stakes Entertainment, Vivo Gaming, Triple Edge Studios, Crazy Tooth Studio, PlayPearls, Gameburger Studios, Switch Studios, Leap Gaming, TVBet, Neon Valley Studios, Fugaso, Skywind Group, Gamevy, Pulse 8 Studios, SpinPlay Games, Provision Gaming, Neko Games, Gold Coin Studios, Kalamba Games, Core Gaming, Super Spade Club, Just For The Win, Games Lab, SimplePlay, Snowborn Games, Stormcraft Studios.

Mail Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Mail Casino based on the data from our database.

Note: Visit our separate page on Mail Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (4)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (71)

  • NetEnt
  • Rival
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming

Positives

  • Simple and clean website design
  • Huge selection of game providers
  • Live dealer games are available
  • Supports many payment methods

Negatives

  • Low monthly withdrawal limit in some countries
  • Fees for some deposit and withdrawal methods
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Part of the ProgressPlay family
  • Small international casino
Author & Guarantor: Branislav Bright Last updated: 24 Jul 2021 Anything incorrect or missing? Let me know
Casino Bonuses

Mail Casino bonuses

Browse all bonuses offered by Mail Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (1)

User reviews of Mail Casino

This is a place to share experience with Mail Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 3 years ago
The selection of games is quite good and they accept cryptocurrencies. The site seems to have a wide variety of promotions for new and existing users
Safety Index explained

Safety Index of Mail Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mail Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Complaints about Mail Casino and related casinos (5)

5All0Opened5Not solved0Solved0Rejected

Complaints about related Cool Play Casino (1)

Unresolved Our verdict

No reaction, good regulator

Black points: 33(16 for this casino) Same management
Disputed amount: €100
Cool Play Casino
Safety Index:Below average
Submitted: 04 Nov 2021

Complaints about related Coin Falls Casino (1)

Unresolved Our verdict

Uncertain case, good regulator

Black points: 12(6 for this casino) Same management
Disputed amount: £120
Coin Falls Casino
Safety Index:Below average
Read more on: thepogg.com Submitted: 11/2016

Complaints about related GoldMan Casino (2)

Unresolved Our verdict

Uncertain case, good regulator

Black points: 25(12 for this casino) Same management
Disputed amount: ??
GoldMan Casino
Safety Index:Below average
Read more on: askgamblers.com Submitted: 2/2023
Unresolved Our verdict

Uncertain case, good regulator

Black points: 694(347 for this casino) Same management
Disputed amount: £7,200
GoldMan Casino
Safety Index:Below average
Read more on: askgamblers.com Submitted: 12/2020

Complaints about related SlotsLTD Casino (1)

Unresolved Our verdict

Uncertain case, good regulator

Black points: 80(40 for this casino) Same management
Disputed amount: NZ$1,500
SlotsLTD Casino
Safety Index:Below average
Read more on: thepogg.com Submitted: 4/2018
Discussion

Mail Casino Discussion

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