As a Casino Analyst, Zuzana is often praised and admired for her efficiency and accuracy when it comes to updating our database and making sure that the data is relevant and new. With her previous experience as a GIS specialist, she has a keen eye for detail. Reading is one of her many hobbies, and ...
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Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
As a Casino Analyst, Zuzana is often praised and admired for her efficiency and accuracy when it comes to updating our database and making sure that the data is relevant and new. With her previous experience as a GIS specialist, she has a keen eye for detail. Reading is one of her many hobbies, and ...
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Casino screenshots
After a detailed look at M88 Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. M88 Casino scored an Above average Safety Index of 7.9, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Read our M88 Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – M88 Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of M88 Casino, we meticulously evaluated and analyzed the Terms and Conditions of M88 Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
According to our approximate calculation or collected information, M88 Casino is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention M88 Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, M88 Casino has scored a Safety Index of 7.9, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Our M88 Casino T&Cs review
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of M88 Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from M88 Casino players
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 322 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
M88 Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 5 user reviews given to M88 Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
M88 Casino is owned by Tanoa Gaming Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
M88 Casino has been granted a gambling license in Vanuatu issued by Ministry of Finance and Economic Development.
Payment methods, win and withdrawal limits
M88 Casino supports 17 payment options. This includes: Bank transfer, Mobile Payment, ViettelPay, Tether (USDT), WeChat Pay, QQPay, GrabPay, USD Coin (USDC), Boost, Ethereum (ETH), GX Bank, SMS payment, MoMo Pay, QR code payment, ZaloPay, PromptPay, Alipay.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
CNY 3,000 per day
USD 600,000 per spin
IDR 300,000,000 per day
MYR 25,000 per day
THB 500,000 per day
VND 300,000 per day
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at M88 Casino.
Language
Website
Customer support
Live chat
English
24/7
Chinese
24/7
Thai
24/7
Vietnamese
24/7
Indonesian
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at M88 Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at M88 Casino came across as good in our tests.
Casino games and slots available at M88 Casino
M88 Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 23 game providers are offered. This includes NetEnt, Playtech, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Pragmatic Play, Endorphina, Habanero, Choice Gaming, Relax Gaming, AdvantPlay, CQ9 Gaming, JILI, Oriental Gaming, Aviator Studio, Comtrade Gaming, Fa Chai Gaming, Joker, Skywind Group, Hacksaw Gaming, Sexy gaming, PlayStar, JDB Gaming.
Bonuses and codes offered by M88 Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 5 bonuses from M88 Casino in our database, which include:
100% up to 688 ¥
188% up to 1,188 ¥
125% up to 588 RM
100% up to 3,000 Rp
100% up to 3,000 Rp
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Tanoa Gaming Limited
Established
2010
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of M88 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Vanuatu (Ministry of Finance and Economic Development)IGL-04/2021
Verified
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Unreasonably short time frame for providing information within KYC processes
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis
Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscated
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at M88 Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 13
Not Available: 2
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by M88 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that M88 Casino does not offer any bonuses to players from your country.
Loyalty program
M88 Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerCashbackBirthday giftHigher withdrawal limitsFaster withdrawalsCustom gifts
Payment methods
Payments
Browse an overview of payment methods supported by M88 Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(17)
Payment methods (17)
Transaction limits
Withdrawal limits
3,000 ¥
per day
Win limits
$600,000
Per spin
Currencies
Traditional
Supported Fiat currencies.
CNYIDRMYRTHBVND
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
5 languages
EnglishChineseIndonesianThaiVietnamese
All languages (5)
English
Chinese
Indonesian
Thai
Vietnamese
Live chat
Available in
5 languages
EnglishChineseIndonesianThaiVietnamese
All languages (5)
English
Chinese
Indonesian
Thai
Vietnamese
Customer support:
Available in
5 languages
EnglishChineseIndonesianThaiVietnamese
All languages (5)
English
Chinese
Indonesian
Thai
Vietnamese
Live chat rating
Good
Average response time: Instant
Based on 7 tests
Date and tester
Response time
Rating
11 Sep 2026
Zuzana C.
Instant
Good
01 Jul 2025
Jean S.
Not measured
Good
12 Sep 2024
Mária B.
Not measured
Excellent
14 Dec 2023
Jean S.
Not measured
Good
13 Jan 2023
Veronika F.
Not measured
Good
24 Aug 2021
Burak O.
Not measured
Good
20 Aug 2020
Martin D.
Not measured
Average
User reviews
User reviews of M88 Casino
This is a place to share experience with M88 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 11 months ago
confirms that crypto withdrawals are fully functional for MYR players.
After attempting to withdraw my winnings, M88 support repeatedly informed me that "cryptocurrency withdrawals must equal the deposited amount."
However, this rule is not published anywhere in their Terms & Conditions, Withdrawal Policy, or FAQ. It was never disclosed before depositing or while using their platform.
When I asked for clarification, support admitted that this restriction applies only to MYR members and that changing currency would require me to close my account, which would result in the loss of my funds.
I have no KYC verification with them, and at no point was I asked to complete it before depositing or withdrawing. Despite that, they continue to hold my balance without offering any valid withdrawal alternative.
This situation clearly shows that M88 is enforcing unpublished internal rules to restrict withdrawals, which is unfair and misleading for players.
I have full chat transcripts and transaction screenshots showing:
Proof of successful crypto transactions under MYR
Multiple confirmations from support about the unpublished withdrawal limitation
Undisclosed withdrawal restrictions
Currency-based restrictions
Lack of transparency
Misleading advertising
Stalling tactics
Withdrawal restrictions
Limited support resolution options
• 1 year ago
Went to make a deposit, fee's took .6 cents from me. Turns out any depost under 0.0004 BTC is not refundable or depositable. so because I was short .6 cents -- they get to keep my deposit, keep my funds & i don't get anything.
this place has no interest for anyone, they are scum bags. even tho its confirmed in their wallet etc, they won't do anything cause of a "rule" -- these people are nothing more than scum of earth.
support
deposits
• 2 years ago
I've been played this site for 5 years++, It's safe and trustworthy
Fast deposit and Withdrawal (less than 5 mins)
Great bonus and cash back
Crashed sometimes
• 2 years ago
I lost almost 3M cny(350k usd) in first year, in recent 2 months, i am lucky and won the losses back, I break even now.
1. They stopped to pay daily cashback and re-deposit bonus(5%, up to 1050 cny). They are so mean, lol, they said I broke their rules, definitely not, why they didn't do it when I lost money? Because they want me to lose and deposit, after you win, you can't get bonus and cashback any more. 2. They lower my betting limit, they don't wanna you win if you have good luck, so limit the betting amount to slow your winning speed.
They are too short-sighted, and they can't accept lose, only they can win, hilarious!
they have pinacle sports, whose odds are best. With cashback, it is very good to bet
cancel bonus and cashback when you win money even I just break even
• 3 years ago
I done $10/Spin and lost $17k. How can it be. The RTP is really just a number. I spent a lot of time with other slot service provider. The pragmatic is trustable for me. But I did a total loss of $17K in total. I'm sure that M88 slot something wrong, whichever game I tried is the same result. All the way deep loss. No bonus in 1000 spins. I did on Zeus vs Hades, no ever a bonus and just this game I lost almost $10K. Guess what, I try a bonus buy at $5/spin which is $1,500 bonus buy, I get $30 only. Something is really wrong.
They didn't explain to me why it keep losing. 1 win and 9 losing and it seem like cheating. I don't know why, the slot seem very bad. I hope that they can review on the betting rtp. It is not normal.
many games
fast customer service
Various deposit method available
Bad RTP for player
Limited promotion bonus
Withdrawal is slow
Chrome is slow for pragmatic
Player level will reset in months if player account inactive
Discussion
M88 Casino discussion
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