Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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M88 Casino Review
After a detailed look at M88 Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. M88 Casino has a High Safety Index of 8.0, which makes a recommendable option for most players in terms of fairness and safety. Read our M88 Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – M88 Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of M88 Casino, we meticulously evaluated and analyzed the Terms and Conditions of M88 Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
According to our approximate calculation or collected information, M88 Casino is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention M88 Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, M88 Casino has landed a High Safety Index of 8.0. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of M88 Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of M88 Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about M88 Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 270 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
M88 Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 5 user reviews given to M88 Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
M88 Casino is owned by Tanoa Gaming Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
M88 Casino has been granted a gambling license in Vanuatu.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
USD 10,000 per month
USD 600,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at M88 Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Korean
24/7
Malay
24/7
Chinese
24/7
Thai
24/7
Vietnamese
24/7
Indonesian
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at M88 Casino, managing your account, withdrawals, or other matters. M88 Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at M88 Casino
M88 Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 42 game providers are offered. This includes NetEnt, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Endorphina, Habanero, Relax Gaming, AdvantPlay, PlayAce, JILI, 9Gaming, Lottoland, GMW (Game Media Works), Origins (playtech), M88, Livespins, Oriental Gaming, World Entertainment, Fa Chai Gaming, Joker, Opus Gaming, Skywind Group, Spribe, Sexy gaming, JDB Gaming, AP Gaming, TC Gaming, CQ9 Gaming, SABA Sports, King Midas (Kingmaker), OneGame, MSport, V8 Poker, BTi Sportsbook, WS168, Hacksaw Gaming, PG Soft (Pocket Games Soft), PlayStar, Sprint Gaming, TFGaming.
Bonuses and codes offered by M88 Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 6 bonuses from M88 Casino in our database, which include:
30% up to 300,000 ₩
30% up to 300,000 ₩
200% up to 3,000 ฿
150% up to 3,300 ฿
100% up to 3,000 Rp
60% up to 3,000 Rp
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Tanoa Gaming Limited
Established
2010
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of M88 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Vanuatu
Verified
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Unreasonably short time frame for providing information within KYC processes
Show full rule and our analysis
Unreasonably short time frame for providing information within KYC processes
Show full rule and our analysis
Winnings may be forfeited if card counting strategies are detected
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at M88 Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by M88 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by M88 Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(25)
Payment methods (25)
Transaction limits
Withdrawal limits
$10,000
per month
Win limits
$600,000
Per spin
Currencies
Traditional
Supported Fiat currencies.
USDCNYIDRKRWMYRTHBVND
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
6 languages
EnglishChineseIndonesianKoreanThai
1 more
All languages (6)
English
Chinese
Indonesian
Korean
Thai
Vietnamese
Live chat
Available in
7 languages
EnglishChineseIndonesianKoreanMalay
2 more
All languages (7)
English
Chinese
Indonesian
Korean
Malay
Thai
Vietnamese
Customer support:
Available in
7 languages
EnglishChineseIndonesianKoreanMalay
2 more
All languages (7)
English
Chinese
Indonesian
Korean
Malay
Thai
Vietnamese
Live chat rating
Good
Based on 6 tests
Date and tester
Rating
01 Jul 2025
Jean S.
Good
12 Sep 2024
Mária B.
Excellent
14 Dec 2023
Jean S.
Good
13 Jan 2023
Veronika F.
Good
24 Aug 2021
Burak O.
Good
20 Aug 2020
Martin D.
Subpar
User reviews
User reviews of M88 Casino
This is a place to share experience with M88 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 8 months ago
confirms that crypto withdrawals are fully functional for MYR players.
After attempting to withdraw my winnings, M88 support repeatedly informed me that "cryptocurrency withdrawals must equal the deposited amount."
However, this rule is not published anywhere in their Terms & Conditions, Withdrawal Policy, or FAQ. It was never disclosed before depositing or while using their platform.
When I asked for clarification, support admitted that this restriction applies only to MYR members and that changing currency would require me to close my account, which would result in the loss of my funds.
I have no KYC verification with them, and at no point was I asked to complete it before depositing or withdrawing. Despite that, they continue to hold my balance without offering any valid withdrawal alternative.
This situation clearly shows that M88 is enforcing unpublished internal rules to restrict withdrawals, which is unfair and misleading for players.
I have full chat transcripts and transaction screenshots showing:
Proof of successful crypto transactions under MYR
Multiple confirmations from support about the unpublished withdrawal limitation
Undisclosed withdrawal restrictions
Currency-based restrictions
Lack of transparency
Misleading advertising
Stalling tactics
Withdrawal restrictions
Limited support resolution options
• 1 year ago
Went to make a deposit, fee's took .6 cents from me. Turns out any depost under 0.0004 BTC is not refundable or depositable. so because I was short .6 cents -- they get to keep my deposit, keep my funds & i don't get anything.
this place has no interest for anyone, they are scum bags. even tho its confirmed in their wallet etc, they won't do anything cause of a "rule" -- these people are nothing more than scum of earth.
support
deposits
• 2 years ago
I've been played this site for 5 years++, It's safe and trustworthy
Fast deposit and Withdrawal (less than 5 mins)
Great bonus and cash back
Crashed sometimes
• 2 years ago
I lost almost 3M cny(350k usd) in first year, in recent 2 months, i am lucky and won the losses back, I break even now.
1. They stopped to pay daily cashback and re-deposit bonus(5%, up to 1050 cny). They are so mean, lol, they said I broke their rules, definitely not, why they didn't do it when I lost money? Because they want me to lose and deposit, after you win, you can't get bonus and cashback any more. 2. They lower my betting limit, they don't wanna you win if you have good luck, so limit the betting amount to slow your winning speed.
They are too short-sighted, and they can't accept lose, only they can win, hilarious!
they have pinacle sports, whose odds are best. With cashback, it is very good to bet
cancel bonus and cashback when you win money even I just break even
• 3 years ago
I done $10/Spin and lost $17k. How can it be. The RTP is really just a number. I spent a lot of time with other slot service provider. The pragmatic is trustable for me. But I did a total loss of $17K in total. I'm sure that M88 slot something wrong, whichever game I tried is the same result. All the way deep loss. No bonus in 1000 spins. I did on Zeus vs Hades, no ever a bonus and just this game I lost almost $10K. Guess what, I try a bonus buy at $5/spin which is $1,500 bonus buy, I get $30 only. Something is really wrong.
They didn't explain to me why it keep losing. 1 win and 9 losing and it seem like cheating. I don't know why, the slot seem very bad. I hope that they can review on the betting rtp. It is not normal.
many games
fast customer service
Various deposit method available
Bad RTP for player
Limited promotion bonus
Withdrawal is slow
Chrome is slow for pragmatic
Player level will reset in months if player account inactive
Discussion
M88 Casino discussion
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