HomeOnline CasinosLunaCasino Review
LunaCasino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (12)
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • PayPal
  • Trustly
  • AstroPay
Withdrawal limits
 per month
€10,000
Skill On Net Ltd
2016
< $1,000,000
OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods12
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LunaCasino Review

In this review of LunaCasino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. LunaCasino has a High Safety Index of 8.3, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our LunaCasino review to find out more about this casino and determine if it's the right fit for you.

Is LunaCasino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of LunaCasino, we thoroughly read and reviewed the Terms and Conditions of LunaCasino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, LunaCasino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention LunaCasino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, LunaCasino has landed a High Safety Index of 8.3. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, LunaCasino is interconnected with 40 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of LunaCasino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of LunaCasino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LunaCasino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about LunaCasino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 1 complaints directly about this casino in our database, as well as 20 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,523 black points in total, out of which 6,523 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

LunaCasino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received LunaCasino player review so far. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

LunaCasino is owned by Skill On Net Ltd and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

LunaCasino has licenses from licensing organizations in the following countries or regions: Sweden (Spelinspektionen), Malta (Malta Gaming Authority).

Payment methods, win and withdrawal limits

LunaCasino supports 12 payment options. This includes: Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, PayPal, Trustly, AstroPay, Bank transfer, ApplePay, MuchBetter, Jeton.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limitsWin limits
EUR 10,000 per monthNo win limit

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at LunaCasino in the table below.

LanguageWebsiteCustomer supportLive chat
EnglishYesYesYes
GermanYesNoNo
FinnishYesNoNo
SwedishYesYesNo
NorwegianYesNoNo

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at LunaCasino, managing your account, withdrawals, or other matters. LunaCasino has a good customer support, judging by the results of our testing.

LunaCasino casino games and slots

LunaCasino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.

Casino games from 63 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, merkur, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Lightning Box, Rabcat, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic games, High 5 Games, Relax Gaming, Inspired Gaming, Win Fast, Authentic Gaming, Spadegaming, Gamomat, ALL41 STUDIOS, GVG, Armadillo Studios, Lady Luck Games, Foxium, OneXtwo Gaming, Amusnet (EGT), Givme Games, Reel Play, Gameburger Studios, Gluck Games, Oryx, Switch Studios, Slingo, Max Win Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, Golden Hero, STHLMGAMING, Games Global, Just For The Win, Reel Time Gaming, Cayetano, Stormcraft Studios, Hacksaw Gaming.

LunaCasino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by LunaCasino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on LunaCasino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (12)
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • PayPal
  • Trustly
  • AstroPay
Withdrawal limits
 per month
€10,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
All languages (2)
English live chat

Game providers
Show all (63)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
CASINO SCREENSHOTS
lunacasino_game_gallery_desktop
lunacasino_homepage_desktop
lunacasino_promotions_desktop
lunacasino_game_gallery_mobile
lunacasino_homepage_mobile
lunacasino_promotions_mobile

Positives

  • Mobile casino application for Android
  • Unique games filter
  • Good selection of games
  • Live dealer games are available
  • Wide range of currencies

Negatives

  • Live chat support is not available 24/7
  • Fees associated with some deposit methods

Interesting facts

  • Small casino popular in Europe
Author & Guarantor: Kristina Underwood Last updated: 18 May 2023 Anything incorrect or missing? Let me know
Casino Bonuses

LunaCasino bonuses

Browse all bonuses offered by LunaCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (1)

User reviews of LunaCasino

This is a place to share experience with LunaCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
The site is instant-play but it also has some downloadable modes. I hope that people can also find out the live dealer games here because there a highly-recommended game because they are fun games that can replicate the experience that you can have when you play in land-based casinos. Interacting with other people is also good since the support is good with the live chat. Encryption is strong on this site as well. There are some geo-locations that can’t check out this site because it’s unfortunate. Bugs should be flushed out because the site has some scattered all around there.
Safety Index explained

Safety Index of LunaCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LunaCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about LunaCasino and related casinos (206)

206All3Opened21Not solved61Solved121Rejected

Complaints directly about LunaCasino

Complaints about related Slots Magic Casino (3)

Resolved Our verdict

Case closed

Disputed amount: Can$1,225
Slots Magic Casino
Safety Index:High
Submitted: 10 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: Can$1,225
Slots Magic Casino
Safety Index:High
Submitted: 02 Feb 2024

Complaints about related LuckyNiki Casino (3)

Resolved Our verdict

Case closed

Disputed amount: $9,000
LuckyNiki Casino
Safety Index:High
Submitted: 13 May 2022
Resolved Our verdict

Case closed

Disputed amount: €50
LuckyNiki Casino
Safety Index:High
Submitted: 03 May 2022
Resolved Our verdict

Case closed

Disputed amount: 10,000 INR
LuckyNiki Casino
Safety Index:Low
Submitted: 15 Jul 2021

Complaints about related DrueckGlueck Casino (9)

Resolved Our verdict

Case closed

Disputed amount: £1,050
DrueckGlueck Casino
Safety Index:High
Submitted: 21 May 2023
Resolved Our verdict

Case closed

Disputed amount: €28
DrueckGlueck Casino
Safety Index:High
Submitted: 03 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €50
DrueckGlueck Casino
Safety Index:High
Submitted: 03 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: €300
DrueckGlueck Casino
Safety Index:High
Submitted: 25 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: €1,771
DrueckGlueck Casino
Safety Index:High
Submitted: 14 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: €470
DrueckGlueck Casino
Safety Index:High
Submitted: 02 May 2022
Resolved Our verdict

Case closed

Disputed amount: €62
DrueckGlueck Casino
Safety Index:High
Submitted: 06 Oct 2020
Resolved Our verdict

Case closed

Disputed amount: €1,000
DrueckGlueck Casino
Safety Index:High
Submitted: 06 Mar 2020

Complaints about related PlayOJO Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €330
PlayOJO Casino
Safety Index:High
Submitted: 16 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: 133 ₮
PlayOJO Casino
Safety Index:High
Submitted: 01 Jan 2024
Resolved Our verdict

Case closed

Disputed amount: Can$3,521
PlayOJO Casino
Safety Index:High
Submitted: 09 Jul 2023
Resolved Our verdict

Case closed

Disputed amount: Can$10
PlayOJO Casino
Safety Index:High
Submitted: 16 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: $991
PlayOJO Casino
Safety Index:High
Submitted: 08 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 200 kr.
PlayOJO Casino
Safety Index:High
Submitted: 06 May 2023
Resolved Our verdict

Case closed

Disputed amount: 100,000 kr
PlayOJO Casino
Safety Index:High
Submitted: 29 May 2022
Resolved Our verdict

Case closed

Disputed amount: Can$10,000
PlayOJO Casino
Safety Index:High
Submitted: 20 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €300
PlayOJO Casino
Safety Index:High
Submitted: 17 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €51
PlayOJO Casino
Safety Index:High
Submitted: 06 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €800
PlayOJO Casino
Safety Index:High
Submitted: 13 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: Can$200
PlayOJO Casino
Safety Index:High
Submitted: 13 Sep 2020

Complaints about related RedKings Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £670
RedKings Casino
Safety Index:High
Submitted: 17 Jun 2022

Complaints about related AHTI Games Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €430
AHTI Games Casino
Safety Index:High
Submitted: 13 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: €2,222
AHTI Games Casino
Safety Index:High
Submitted: 22 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: €180
AHTI Games Casino
Safety Index:High
Submitted: 09 May 2022
Resolved Our verdict

Case closed

Disputed amount: €1,800
AHTI Games Casino
Safety Index:High
Submitted: 23 Dec 2021

Complaints about related Turbonino Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 6,000 kr
Turbonino Casino
Safety Index:High
Submitted: 15 Oct 2021
Resolved Our verdict

Case closed

Disputed amount: 300 kr
Turbonino Casino
Safety Index:High
Submitted: 11 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €10
Turbonino Casino
Safety Index:High
Submitted: 20 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €10
Turbonino Casino
Safety Index:High
Submitted: 27 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €25
Turbonino Casino
Safety Index:High
Submitted: 17 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €30
Turbonino Casino
Safety Index:High
Submitted: 09 Nov 2020

Complaints about related PlayUZU Casino ES (Same management)

Resolved Our verdict

Case closed

Disputed amount: Mex$1,000
PlayUZU Casino ES
Safety Index:High
Submitted: 14 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: €36
PlayUZU Casino ES
Safety Index:High
Submitted: 14 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: Mex$200
PlayUZU Casino ES
Safety Index:High
Submitted: 28 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: Mex$4,000
PlayUZU Casino ES
Safety Index:High
Submitted: 04 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: Mex$16,000
PlayUZU Casino ES
Safety Index:High
Submitted: 16 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: ??
PlayUZU Casino ES
Safety Index:High
Submitted: 22 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: €4,600
PlayUZU Casino ES
Safety Index:High
Submitted: 10 Apr 2022

Complaints about related BacanaPlay Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €39
BacanaPlay Casino
Safety Index:High
Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €700
BacanaPlay Casino
Safety Index:High
Submitted: 27 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: 50 R$
BacanaPlay Casino
Safety Index:High
Submitted: 07 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: €3,000
BacanaPlay Casino
Safety Index:High
Submitted: 02 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 700 R$
BacanaPlay Casino
Safety Index:High
Submitted: 12 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €10
BacanaPlay Casino
Safety Index:High
Submitted: 17 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €3,800
BacanaPlay Casino
Safety Index:High
Submitted: 08 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: 950 R$
BacanaPlay Casino
Safety Index:High
Submitted: 14 Jun 2022

Complaints about related JackpotStar Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £540
JackpotStar Casino
Safety Index:Above average
Submitted: 06 Feb 2023
Show more complaints (+53)
Discussion

LunaCasino Discussion

Discuss anything related to LunaCasino with other players, share your opinion, or get answers to your questions.

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Payment methods

LunaCasino payment methods

Currencies
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