In this review of LunaCasino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. LunaCasino scored an Above average Safety Index of 7.2, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Continue reading our LunaCasino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of LunaCasino, we thoroughly read and reviewed the Terms and Conditions of LunaCasino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Considering our estimates and the factual data we have collected, LunaCasino appears to be an average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention LunaCasino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, LunaCasino has scored a Safety Index of 7.2, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LunaCasino to be somewhat unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 979 black points in total, out of which 979 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. You may access the casino's user reviews in the User reviews section of this page.
LunaCasino has estimated annual revenues higher than $1,000,000. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
LunaCasino has been granted a gambling license in Malta issued by Malta Gaming Authority.
LunaCasino supports 24 payment options. This includes: Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Euteller, PayPal, Trustly Pay, Boleto Bancário, AstroPay, Siru Mobile, Bank transfer, ApplePay, Banco do Brasil, Interac, MuchBetter, JCB, Aktia, Caixa Geral de Depositos, Säästöpankki, PIX, Pay4Fun, S-Pankki, Jeton.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| EUR 10,000 per month | No win limit |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at LunaCasino in the table below.
| Language | Website | Customer support | Live chat |
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To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at LunaCasino, managing your account, withdrawals, or other matters. LunaCasino has an average customer support, judging by the results of our testing.
LunaCasino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 63 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Lightning Box, Rabcat, 1X2 Network, Booming Games, Iron Dog Studio, Realistic Games, High 5 Games, Relax Gaming, Inspired Gaming, Win Fast, Authentic Gaming, Spadegaming, G Games, Gamomat, All For One Studios (ALL41), GVG (Green Valley Games), Armadillo Studios, Lady Luck Games, Foxium, OneXtwo Gaming, Amusnet, Givme Games, Reel Play, Gameburger Studios, Oryx Gaming, Switch Studios, Slingo, Max Win Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, Golden Hero, STHLMGAMING, Games Global, Just For The Win, Reel Time Gaming, Cayetano, Stormcraft Studios, Hacksaw Gaming.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by LunaCasino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Browse all bonuses offered by LunaCasino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LunaCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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