Lucky Monkey Casino Review
Matej N.
08/2024
Safety Index
User feedback
0 review
08/2024
08/2024
Lucky Monkey Casino has been closed and no longer operates.
In this review, Lucky Monkey Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Lucky Monkey Casino came in with a Below average Safety Index of 6.4. This means it does not fully meet our standards for fairness and safety. Take a look at our full Lucky Monkey Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Lucky Monkey Casino review, we extensively examined and analyzed the Terms and Conditions of Lucky Monkey Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based upon our estimates and collected information, we consider Lucky Monkey Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Lucky Monkey Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, Lucky Monkey Casino has scored a Safety Index of 6.4, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
To see how fair a casino is, we read through its T&Cs as part of every review. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We did not find any unfair or predatory rules in the Terms and Conditions of Lucky Monkey Casino during our review.
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We have found no relevant complaints about this casino.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Sadly, our database currently has no user reviews for Lucky Monkey Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Lucky Monkey Casino is owned by Progressplay Limited and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Lucky Monkey Casino holds licenses issued by licensing authorities in these countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
Lucky Monkey Casino accepts deposits via 21 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, iDEAL, VISA Debit, QIWI Кошелек, SoloPayment, Trustly Pay, Euteller, WebMoney, Diners Club, Zimpler, Online bank transfer, Bank transfer, JCB, Discover, Pay by phone, Klarna.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| EUR 6,000 per month | No win limit |
| USD 6,000 per month | |
| GBP 6,000 per month | |
| SEK 60,000 per month |
"We factor in customer support quality and language options as key data points whenever we review an online casino." The language and support options at Lucky Monkey Casino are shown in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| German | |
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To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Lucky Monkey Casino, managing your account, withdrawals, or other matters.
Lucky Monkey Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Craps and dice, Keno, Scratch cards, Virtual sports, Other games.
Games from 32 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Blueprint Gaming, Quickspin, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Eyecon, Wazdan, Lightning Box, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Chance Interactive, Games Warehouse, Inspired Gaming, Groove, Extreme Live Gaming, Skillzzgaming, Gamevy, Core Gaming, Just For The Win, Magnet Gaming, Bet Digital, Games Lab, Triple Edge Studios.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from Lucky Monkey Casino:
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Monkey Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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