HomeOnline casinosLucky Monkey Casino Review

Lucky Monkey Casino Review

avatarJannete H.
Last updated 08/2024
Safety Index
6.4
User feedbackNot enough data
0 review
avatarJannete H.
Last updated 08/2024

Casino closed

Lucky Monkey Casino has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
Stake Casino Logo
Stake Casino
Guru choice
Fortune Wins Casino Logo
Fortune Wins Casino
Great customer support
Sportzino Casino Logo
Sportzino Casino
Overall good casino

Pros and cons

  • Casino accepts players from many countries
  • Huge selection of game providers
  • Live chat support is available 24/7
  • Low monthly withdrawal limit

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 9 Not Available: 6

Transaction limits

Withdrawal limits
$6,000
 per month
Win limits
Unknown

Language options

Website
Available in 3 languages
EnglishGermanSwedish
Live chat
Available in 3 languages
EnglishGermanSwedish
Customer support:
Available in 3 languages
EnglishGermanSwedish

Lucky Monkey Casino Review

In this review, Lucky Monkey Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Lucky Monkey Casino scored a Below average Safety Index of 6.4, which makes it a suboptimal option for most players in terms of fairness and safety. Keep reading our Lucky Monkey Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index of Lucky Monkey Casino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Lucky Monkey Casino review, we extensively examined and analyzed the Terms and Conditions of Lucky Monkey Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Based upon our estimates and collected information, we consider Lucky Monkey Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Lucky Monkey Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, Lucky Monkey Casino has scored a Safety Index of 6.4, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.

Lucky Monkey Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Lucky Monkey Casino during our review.

Player complaints about Lucky Monkey Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

Lucky Monkey Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Sadly, our database currently has no user reviews for Lucky Monkey Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Lucky Monkey Casino company data and licenses

Lucky Monkey Casino is owned by Progressplay Limited and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

Lucky Monkey Casino holds licenses issued by licensing authorities in these countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).

Win and withdrawal limits, payment options

Lucky Monkey Casino accepts deposits via 22 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, iDEAL, VISA Debit, QIWI Кошелек, SoloPayment, Trustly Pay, Euteller, WebMoney, Diners Club, Maestro, Zimpler, Online bank transfer, Bank transfer, JCB, Discover, Pay by phone, Klarna.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 6,000 per month No win limit
USD 6,000 per month
GBP 6,000 per month
SEK 60,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Lucky Monkey Casino.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Swedish Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Lucky Monkey Casino, account management, withdrawal process, etc.

Slots and casino games at Lucky Monkey Casino

Lucky Monkey Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Craps and dice, Keno, Scratch cards, Virtual sports, Other games.

Games from 32 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Blueprint Gaming, Quickspin, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Eyecon, Wazdan, Lightning Box, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Chance Interactive, Games Warehouse, Inspired Gaming, Groove, Extreme Live Gaming, Skillzzgaming, Gamevy, Core Gaming, Just For The Win, Magnet Gaming, Bet Digital, Games Lab, Triple Edge Studios.

Lucky Monkey Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

As of right now, our database holds 1 bonus from Lucky Monkey Casino:

  • 100% up to $200

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Progressplay Limited
  • Established 2012
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Monkey Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low withdrawal limit: £6,000 / month

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Complaints about Lucky Monkey Casino
    Submit a complaint

    User reviews of Lucky Monkey Casino

    This is a place to share experience with Lucky Monkey Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.

    Nobody has submitted a written review of Lucky Monkey Casino yet

    Be the first one to share your experience in more detail.

    Write a review

    Lucky Monkey Casino discussion

    Discuss anything related to Lucky Monkey Casino with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.
    Looking for Lucky Monkey Casino? Here's what to know

    Lucky Monkey Casino isn't licensed in United States. Players are choosing these top, safe and legal casinos instead:
    Stake Casino Logo
    Stake Casino
    Guru choice
    Fortune Wins Casino Logo
    Fortune Wins Casino
    Great customer support
    Sportzino Casino Logo
    Sportzino Casino
    Overall good casino
    Crown Coins Casino Logo
    Crown Coins Casino
    Overall good casino
    Show available casinos
    flash-message-reviews
    User reviews – Write own casino reviews and share your experience
    Trustpilot_flash_alt
    What’s your opinion on Casino Guru? Share your feedback