In this review of Live Lounge Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Live Lounge Casino has a High Safety Index of 8.2, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our Live Lounge Casino review to find out more about this casino and determine if it's the right fit for you.
Is Live Lounge Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Live Lounge Casino, we thoroughly read and reviewed the Terms and Conditions of Live Lounge Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Live Lounge Casino is a medium-sized online casino based on our estimates or collected information. This casino has a low value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Live Lounge Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in Live Lounge Casino having a Safety Index of 8.2, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Live Lounge Casino is associated with 12 other online casinos. The Safety Index of Live Lounge Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of Live Lounge Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Live Lounge Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Live Lounge Casino player complaints
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 279 black points in total, out of which 279 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Live Lounge Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Seeing as there are no user reviews of Live Lounge Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of Live Lounge Casino
Live Lounge Casino is in the ownership of Mozebra Limited and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Live Lounge Casino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), Sweden (Spelinspektionen).
Withdrawal limits, win limits, and payment method options
Live Lounge Casino supports 18 payment methods. This includes: Trustly, Nordea, Zimpler, Handelsbanken, Sparbanken Skåne, Länsförsäkringar, SEB Bank, ICA Banken, Danske Bank, OP Bank, Skandiabanken, Säästöpankki, S-Pankki, OmaSP, POP Pankki, Alandsbanken, Aktia, Swedbank.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in SEK
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Live Lounge Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Spanish
German
Finnish
Swedish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Live Lounge Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Live Lounge Casino as good.
Live Lounge Casino casino games and slots
Live Lounge Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Virtual sports, Other games.
The casino's game library includes titles from 38 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, iSoftBet, Scientific Games (SG Digital), Playson, NYX Gaming Group, ELK Studios, Push Gaming, Endorphina, Lightning Box, 1X2 Gaming, Booming Games, Iron Dog Studio, Relax Gaming, Inspired Gaming, Leap Gaming, Fantasma Games, Authentic Gaming, Gamomat, Kalamba Games, Side City, STHLMGAMING, Just For The Win, Green Jade Games, Foxium, Hacksaw Gaming, PGsoft (Pocket Games Soft), Reel Play.
Live Lounge Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Currently, our database does not contain any bonus offers from Live Lounge Casino, unfortunately.
Browse all bonuses offered by Live Lounge Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews of Live Lounge Casino
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Safety Index explained
Safety Index of Live Lounge Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Live Lounge Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
18 Sep 2024
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