Jumba Bet Casino Review

The player from Bulgaria had an account closed due to being under review. We rejected the complaint, because the casino can close the player's account as long as there are no confiscated funds involved.

The player 'KRAYON' wanted to withdraw $1000 and provided all required documents to the casino. However, almost two weeks later, he complained he was still waiting for the winnings. There have been no more updates since then.

The player 'MJZ' deposited $6.5 via bitcoin and won $800. They requested a withdrawal, however, at first the casino claimed that player used a bonus and therefore they could withdraw only $100. The player proved that they didn't get any bonus and that it was solely the real money. Later, the casino claimed that Players who deposit below $20 could only withdraw $100 but according to the player there was no such rule and the only rule was the minimum deposit for claiming a bonus was $20. After talking to an agent via phone, the player was told that the whole of their winning should've been voided but the casino was willing to pay $100. In the end, 4 days later, the player was still waiting for the transfer to his bitcoin account.

The player from Philippines is struggling to contact casino support regarding delayed withdrawal. The complaint was rejected as the player played through his balance, therefore there was nothing left for withdrawal.

The player from Canada has been accused of opening multiple accounts. Admittedly, her husband has registered another account in the same casino. We rejected the complaint because the player didn't respond to our messages and questions.

The player from United States has requested a change of his Bitcoin address. Unfortunately, no confirmation from the casino came through and the player’s balance zeroed. After we haven't received any answer from the casino for two weeks we had to mark this complaint as "unresolved".

The player won over $7,000 but the casino refused to pay him his winnings due to accusations of multiple account holdings and some additional things. In the end, the casino closed his account claiming he had more than one account at "Funky Fortunes" which the player couldn't know of. Ever since there is no other information available.

The player's withdrawal request was successful but he didn't receive his winnings. When he contacted the casino via email about it, they never responded to him. The live chat was also rude to him and didn't provide him with any relevant answer. No further information is available.

The player from United States is claiming that her balance disappeared after she has finished her session. There was no evidence that she really won this amount of money, therefore we were forced to reject this complaint.

The player received a fantastic offer via email where it said that he would get as many free spins as was his age, which was 48. He also deposited $50 and once he lost that money, he made another deposit of $28. During the next eight weeks, the player managed to win around $3,800 but the casino told him that they would pay him only $100 because he didn't make a deposit. The player provided proof that showed he deposited money twice. There is no further information about this complaint and it remains unresolved.

The player from the United States has struggled with withdrawal issues for 3 weeks with several banking difficulties. Her first bank didn't accept wire transfers according to the casino, she had to sign up for one of their approved banks, but all her attempts to get her withdrawal to the new bank account have failed. The issue has been resolved successfully.

The player from the US completed a bonus requirement and tried to withdraw $1,200 in winnings. However, the casino operator stated that $300 was being deducted due to the bonus situation. The player is seeking full withdrawal, claiming that she fully completed the bonus requirement. After studying casino rules, it has come to light that maximum possible winnings could be 1000$ which player has received. Therefore, complaint has been considered resolved.

The player's deposit has not arrived in his casino account for more than 2 weeks. There was no response from the casino so the complaint was closed as 'unresolved'. Shortly after, the casino requested that the complaint be reopened and stated that the deposited amount had been credited to the player's account. This was confirmed by the player so the complaint was reclassified as 'resolved'.

The player from United States deposited funds to his gaming account via Bitcoin, but the funds seemed to be lost. The casino was notified about the player's complaint and a month later, the missing funds were credited to the his account. The complaint was closed as 'resolved'.

The player complains that his bank is not able to process his withdrawals via checks due to no funds in the casino’s bank account. He contacted the casino explaining his issue, but didn’t receive any response.

The player from the United States deposited money into their casino account but the funds seemed to be lost. The casino stated that they were looking into the issue. Shortly after this, the player's deposit was credited to their account and the issue was resolved.

The player from the US accumulated her winnings with a bonus. Later the casino reduced the winnings due to a maximum cashout limit. Since the casino decided to pay the player in full, we closed the case as 'solved'.

The player from North Carolina faced issues withdrawing winnings of $1,760 after requesting a withdrawal seven weeks prior. Despite the casino's claim that the money had been wired, the player had not received it and was unable to obtain the necessary IMAD number requested by their bank to resolve the issue. After intervention from the Complaints Team, it was confirmed that the wire transfer had been received successfully. The complaint was marked as resolved in the system, and the player was encouraged to reach out for future assistance if needed.

The player from the United States is experiencing difficulties withdrawing his funds due to the limited availability of payment methods. The only payment method available to the player is to withdraw via Bitcoin, but the player is experiencing an issue when trying to enter their wallet address. The form does not seem to allow enough characters to be entered. The casino did not respond to this complaint so it was closed as 'unresolved'. The casino requested that the complaint be reopened as the payment had since been made to the player. The player confirmed that although they had experienced further issues, the matter was now resolved.

The player struggled to withdraw as the casino kept changing the payment condition. The player was informed that there is a rule in the casino's Terms and Conditions defining a ratio of deposits (crypto/fiat) that has to be met to be able to withdraw the funds via BTC. The player confirmed that this issue was resolved and informed us about a new issue of non-credited deposits. Although he knew about the issue, he kept depositing to the casino and making it impossible to solve the problem, while he was able to resolve it directly with the casino's Customer Support. Since the main issue was resolved and the player stopped responding, we consider the complaint resolved.

The player from United States had their winnings cancelled and account suspended due to accusation of fraudulent activities. The issue was successfully resolved, the player eventually received their winnings with a delay.

The player from United States has been anticipating instant withdrawal transfers. Unfortunately, the transaction takes longer than it was advertised. The issue was eventually resolved, the player received his winnings.

The player from the United States has requested a withdrawal more than two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Lather, the player confirmed that the case was resolved.