The process of getting this bonus should be relatively FAST
Free spins: 100 spins on Achilles, $0.01 per spin ($1 total value)
Free spins conditions: Max cashout of 5x winnings from spins, 30x WR
18+ • New players only • Full Terms apply • All bets placed in some games listed in the terms and conditions will not be counted in turnover requirement
OverviewBonuses1User reviews170Safety Index explainedDiscussion11Payment methods15
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
This review examines Jackpot Capital Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Jackpot Capital Casino scored Low Safety Index of 4.4, implying a deficiency in fairness and safety as per our evaluation standards. Keep reading our Jackpot Capital Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Jackpot Capital Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Jackpot Capital Casino review, we extensively examined and analyzed the Terms and Conditions of Jackpot Capital Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, Jackpot Capital Casino is an average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Jackpot Capital Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Jackpot Capital Casino having a Safety Index of 4.4, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
Note: As far as we are aware, Jackpot Capital Casino is interconnected with 3 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Jackpot Capital Casino. This connection has resulted in an increased Safety Index.
Jackpot Capital Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Jackpot Capital Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Jackpot Capital Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 6 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 8,794 black points in total, out of which 997 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Jackpot Capital Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Judging by the 170 user reviews given to Jackpot Capital Casino, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Jackpot Capital Casino company data and licenses
Jackpot Capital Casino is owned by GALACTIC AFFILIATE CO. LTD. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
As far as we know, Jackpot Capital Casino does not have a gambling license.
Win and withdrawal limits, payment options
Jackpot Capital Casino accepts deposits via 15 payment methods. This includes: PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Neosurf, American Express, Bitcoin (BTC), Wire-transfer, eZeeWallet, Bitcoin Cash (BCH), Litecoin (LTC), Interac, MuchBetter, Check (Cheque), Discover.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
USD 5,000 per week
No win limit
USD 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Jackpot Capital Casino.
Language
Website
Customer support
Live chat
English
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Jackpot Capital Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Jackpot Capital Casino to be good.
Jackpot Capital Casino slots and casino games
Jackpot Capital Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Other card games, Other games, Crash games, Live baccarat, Live blackjack, Other live games, Live roulette.
Casino games from 1 game provider are offered. This includes Realtime Gaming.
Jackpot Capital Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from Jackpot Capital Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Jackpot Capital Casino bonuses page.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
100% up to $100 and 100 extra spins ($0.01/spin)Bonus T&C
The process of getting this bonus should be relatively FAST
Free spins: 100 spins on Achilles, $0.01 per spin ($1 total value)
Free spins conditions: Max cashout of 5x winnings from spins, 30x WR
18+ • New players only • Full Terms apply • All bets placed in some games listed in the terms and conditions will not be counted in turnover requirement
Browse all bonuses offered by Jackpot Capital Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(170)
User reviews of Jackpot Capital Casino
This is a place to share experience with Jackpot Capital Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
DON'T WASTE YOUR MONEY!! I have played off & on here for years and finally won $180 on a nd fs bonus. The casino denied my little win after all these years bc I had too many fs bonuses w/o a deposit although I had made 2 deposits with no win, then 2 fs bonuses with no win. This win was from an email and I was allowed to play it but when I won they declined paying out. No way to treat a long time customer! I had a similar situation several months ago with Playcroco Casino and they "bent" the rule one time and payed out anyway! I will use my money to play at casinos that appreciate good customers and casinos that let you win periodically!!
I recently played for the second or third time here and won $2600. They verified my docs in a couple of days and I had my bitcoin payout 2 days later. I was pleased to see this was a legit site after the low score Casino Guru gave them.
I’ve had nothing but positive interaction with Jackpot Capital, Slotastic and Grande Vegas casino. Been playing with them for years and never an issue. Always get paid out on time. Being in Maryland, the bank wire payment method is unavailable, which limits my withdrawal capacity, but I deal with it. I highly recommend them. The only thing you have to be aware of is when playing on a bonus at Slotastic, $9.95 is max bet, not $10 like most others. Even then, I made that mistake and Slotastic still paid me out after a win. I will continue to play here happily.
Fully working no deposit bonus! I was paid correctly, we had an understandable problem due to security reasons, but it was resolved! I recommend this casino!
bônus sem depósito totalmente funcional! me pagaram certinho, tivemos um probleminha compreensível por motivo de segurança mais foi resolvido! recomendo este casino!
Jackpot Capital is so lackluster to me that it really didntt make sense why I even visited it in the first place. Sure, the games are fine and there aren't anything wrong with it, it's just so painfully average. Still, I would like to think that it is nothing and that you can still enjoy it, but with my taste in casino gaming, I sure dont like an average site for my time. Im a businessman and i travel a lot so i want a great time no matter what site it is. This isn't sticking it for me though I will say that i love some of the games there so I wont give it an absolute 0 and go with like a 3/5 because i love the games featured here at times.
This place is bogus. I wish I could send a screenshot of these message thet me, granting me 10 free spins and no charge on the new game and when I go to redeem it they tell me I cannot because I previously had a free bonus well that's not what we're talking about we are talking about the fact that they sent me a message granting me 10 free of charge is specifically said that in big letters and they did not grant that and I think that's false advertisement not standing by your word
Definitely don't stand by their word.. Very misinforming and misleading Not trust worthy at all
shoes13
Unregistered user
• 3 years ago
I'd give it a negative rating if I could. Played their bonus promotion. Won $1200 and played through what I had to so I could cash out. Submitted my documents. Then I was told my account was closed due to making more than one account. As I talked to customer support the kept insisting I created another account using my email address. Told me all this stuff was sent to my email. I never got anything from them but a welcome thank you. After going back and forth the lady then says the other account was made with a email address I have no idea who's it is. Then I said now I got you in a lie as you kept saying that it was made with my email address but changed the email address. A couple days passed and I came here to lodge a complaint. Then they said I had 4 accounts with my physical name and physical address. Now if you were going to make other accounts who would be stupid enough to use the same information on each one? I asked for proof of these so called accounts and was told they didn't have to provide that information. Site is a scam they won't pay you if you win and they can make up anything they want why they aren't going to pay you.
nothing positive
site is a scam and don't pay and gives lies without proving it.
Good luck winning there. I went through $130 bucks with very low bets and hit 1 bonus total that paid $10. Had really bad lag as well. Not what I remember from playing a year ago. I am starting to not trust RTG at all=(
Good bonuses
Good customer support
Good games
Seems unreasonably hard to hit anything and play for awhile
Lag is questionable. Maybe worse here than anything I have seen before, and suspicious
Safety Index explained
Safety Index of Jackpot Capital Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpot Capital Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.0
Slotastic Casino has a Safety Index of 5, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.0
Slotastic Casino has a Safety Index of 5, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
24 Jan 2022
Complaints about related Grande Vegas Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.9
Grande Vegas Casino has a Safety Index of 5.9, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.9
Grande Vegas Casino has a Safety Index of 5.9, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
07 Jun 2022
Show more complaints (+9)
Discussion
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