OverviewBonusesUser reviews5Safety Index explainedDiscussion5Payment methods14
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Gratorama Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Gratorama Casino has a Below average Safety Index of 5.1, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Gratorama Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Gratorama Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Gratorama Casino, we thoroughly read and reviewed the Terms and Conditions of Gratorama Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based upon our estimates and collected information, we consider Gratorama Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Gratorama Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in Gratorama Casino having a Safety Index of 5.1, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Note: Gratorama Casino is linked to 9 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Gratorama Casino. They had a positive effect.
Terms and Conditions of Gratorama Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Gratorama Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Gratorama Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.
User feedback and reviews of Gratorama Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 5 player reviews of Gratorama Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Gratorama Casino is owned by Twino Trading N.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Gratorama Casino is licensed by Curaçao Antillephone N.V. in Curaçao.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 500 per month
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Gratorama Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
German
Italian
French
Dutch
Norwegian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Gratorama Casino, your account, withdrawals, or anything else. According to our tests and collected information, Gratorama Casino has a good customer support.
Casino games and slots available at Gratorama Casino
Players can enjoy these types of casino games at Gratorama Casino: Slots, Jackpot games, Scratch cards.
Casino games supplied by 2 game providers are available. This includes Spinoro, InBet.
Gratorama Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Gratorama Casino based on the data from our database.
Note: Take a look at our designated Gratorama Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Gratorama Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(5)
User reviews of Gratorama Casino
This is a place to share experience with Gratorama Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 5 users
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Alex
Unregistered user
• 1 year ago
I do not advise Gratorama or Grato Gana at all, as they are the same and others that use it I say from experience, be careful, they will take your eyes out, when it is your turn they will try to take as long as possible to pay you so that you can play it again and if you withdraw once I assure you that you will not withdraw again then they give you super bonuses which you have to multiply their value so many times that you will barely win to withdraw I am writing this because I am not going to allow this jerk to take advantage of the poor
No aconsejo para nada ni Gratorama ni grato gana que son lo mismo y otras más que utilizan lo digo por experiencia cuidado te sacarán los ojos,cuando te toque intentarán tardar lo más posible en pagarte para que vuelvas a jugártelo y si retiras una vez te aseguro que no volverás a retirar luego te dan súper bonos los cuales tienes que multiplicar su valor tantas veces que a penas ganaras para retirar escribo esto porque no voy a permitir que esta jentuza se aproveche de los pobres
The Jackpot feature is enticing but the casino itself really isn’t that impressive. The selection of games for me. Promotions could use some improvements like lower requirements.
Elisabettaponti
Unregistered user
• 2 years ago
Really absurd .... Nothing is won, and to get a bonus you are required to deposit ... Not to mention the chat agents .... I am able to credit 10 free spins on at least 30 euros of deposit .....
Veramente assurdo.... Non si vince nulla, e per avere un bonus ti viene richiesto di depositare... Per non parlare degli agenti della chat....Sono in grado di accreditare 10 spin gratuiti su almeno 30euro di deposito.....
Deposit was never credited! Promised replies didn't come! Request to close the account was ignored several times! And when I told them after 45 minutes of chatting that they are rude and totally incompetent, they banned my account for being aggressive! At least that's how the desired lock was achieved! The paid-in money has not appeared to date! Neither on the game account nor on the bank account! The promised contact from the casino did not materialize
Einzahlung wurde nie gutgeschrieben! Versprochene Rückmeldungen blieben aus! Wunsch das Konto zu schließen wurde mehrfach ignoriert! Und als ich denen nach 45 Minuten Chat mitgeteilt habe dass die unfreundlich und absolut unfähig sind, haben sie mein Konto wegen aggressiven Verhaltens gesperrt! Zumindest wurde so die gewünschte Sperre erreicht! Das einbezahlte Geld ist bis dato nicht aufgetaucht! Weder am Spielkonto noch am Bankkonto! Die versprochene Kontaktaufnahme von Seiten des Casinos blieb aus
Support is absolutely incompetent
Support ist absolut unfähig
Deposited money disappears
Einbezahltes Geld verschwindet
Promises were not kept
Zusagen wurden nicht gehalten
Alahu1234567890
Unregistered user
• 2 years ago
Always deposit nicely, and they always ask a deposit bonus to vetlock…. Employees unfortunately no good advice someone says something and others had no idea You play for hours and don't get anything... free spins rarely, and when. They come then 2-6 francs ... and my approach 4-9 francs per Deuck ... Ratio fits 000 there at Gratorama!!! I will not recommend this to anyone
Immet schön einzahlen , und sie bitten immer ein Einzahlungsbonus zur vetlockerung …. Mitarbeiter leider keine gute beratung jemand sagt was und andere hatt keine Ahnung Man spiwl stundenlang und bekommt nichz … freispiele selten , und wan. Sie kommen dann 2-6 franken … und mein Ansatz 4-9 franken pro Deuck … Verhältnis passt 000 da bei Gratorama!!! Ich werde nimanden dies empfehlen
Safety Index explained
Safety Index of Gratorama Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Gratorama Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
23 Aug 2021
Complaints about related Winorama Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
25 Aug 2019
Complaints about related ScratchMania Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
04 Jan 2021
Complaints about related Playoro Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
11 Mar 2024
Complaints about related WinsPark Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
04 Jul 2020
Show more complaints (+59)
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