HomeOnline CasinosGratorama Casino Review
Gratorama Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (14)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • EPS
  • Maestro
  • Wire-transfer
Withdrawal limits
 per month
€500
Twino Trading N.V.
2008
> $1,000,000
OverviewBonusesUser reviews5Safety Index explainedDiscussion5Payment methods14
Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
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Gratorama Casino Review

Gratorama Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Gratorama Casino has a Below average Safety Index of 5.1, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Gratorama Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – Gratorama Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Gratorama Casino, we thoroughly read and reviewed the Terms and Conditions of Gratorama Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider Gratorama Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature Gratorama Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Gratorama Casino having a Safety Index of 5.1, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Note: Gratorama Casino is linked to 9 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Gratorama Casino. They had a positive effect.

Terms and Conditions of Gratorama Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Gratorama Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Gratorama Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.

User feedback and reviews of Gratorama Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 5 player reviews of Gratorama Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

Gratorama Casino is owned by Twino Trading N.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

Gratorama Casino is licensed by Curaçao Antillephone N.V. in Curaçao.

Payment options, withdrawal limits and win limits

Gratorama Casino supports 14 deposit methods. This includes: Neteller, Skrill, PaySafeCard, VISA, Mastercard, EPS, Maestro, Wire-transfer, Bancontact, Bank transfer, Flexepin, Cashlib, Interac e-Transfer, Interac.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limitsWin limits
EUR 500 per monthNo win limit

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at Gratorama Casino can be seen in the table below.

LanguageWebsiteCustomer supportLive chat
EnglishYesYesYes
SpanishYesYesYes
PortugueseYesYesYes
RussianYesNoNo
GermanYesYesYes
ItalianYesYesYes
FrenchYesYesYes
DutchNoYesYes
NorwegianYesNoNo

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Gratorama Casino, your account, withdrawals, or anything else. According to our tests and collected information, Gratorama Casino has a good customer support.

Casino games and slots available at Gratorama Casino

Players can enjoy these types of casino games at Gratorama Casino: Slots, Jackpot games, Scratch cards.

Casino games supplied by 2 game providers are available. This includes Spinoro, InBet.

Gratorama Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Gratorama Casino based on the data from our database.

Note: Take a look at our designated Gratorama Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (14)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • EPS
  • Maestro
  • Wire-transfer
Withdrawal limits
 per month
€500

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (8)
English customer support
All languages (7)
English live chat
All languages (7)

Game providers

  • InBet
  • Spinoro
CASINO SCREENSHOTS
gratorama_casino_game_gallery_desktop
gratorama_casino_homepage_desktop
gratorama_casino_promotions_desktop
gratorama_casino_homepage_mobile
gratorama_casino_promotions_mobile

Positives

  • Very friendly support
  • Website supports many languages
  • Excellent reputation since 2012

Negatives

  • Limited responsible gaming options
  • Live chat support is not available 24/7
  • Very low monthly withdrawal limit
  • Live dealer games are not available

Interesting facts

  • Small international casino
Author & Guarantor: Natalia Burlutskaia Last updated: 21 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Gratorama Casino bonuses

Browse all bonuses offered by Gratorama Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (5)

User reviews of Gratorama Casino

This is a place to share experience with Gratorama Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
I do not advise Gratorama or Grato Gana at all, as they are the same and others that use it I say from experience, be careful, they will take your eyes out, when it is your turn they will try to take as long as possible to pay you so that you can play it again and if you withdraw once I assure you that you will not withdraw again then they give you super bonuses which you have to multiply their value so many times that you will barely win to withdraw I am writing this because I am not going to allow this jerk to take advantage of the poor
  • attention is good
  • don't play
• 2 years ago
The Jackpot feature is enticing but the casino itself really isn’t that impressive. The selection of games for me. Promotions could use some improvements like lower requirements.
• 2 years ago
Really absurd ....
Nothing is won, and to get a bonus you are required to deposit ...
Not to mention the chat agents .... I am able to credit 10 free spins on at least 30 euros of deposit .....
• 2 years ago
Deposit was never credited! Promised replies didn't come! Request to close the account was ignored several times! And when I told them after 45 minutes of chatting that they are rude and totally incompetent, they banned my account for being aggressive! At least that's how the desired lock was achieved! The paid-in money has not appeared to date! Neither on the game account nor on the bank account! The promised contact from the casino did not materialize
  • Support is absolutely incompetent
  • Deposited money disappears
  • Promises were not kept
• 2 years ago
Always deposit nicely, and they always ask a deposit bonus to vetlock…. Employees unfortunately no good advice someone says something and others had no idea You play for hours and don't get anything... free spins rarely, and when. They come then 2-6 francs ... and my approach 4-9 francs per Deuck ... Ratio fits 000 there at Gratorama!!! I will not recommend this to anyone
Safety Index explained

Safety Index of Gratorama Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Gratorama Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: €500 / month

Complaints about Gratorama Casino and related casinos (147)

147All0Opened1Not solved43Solved103Rejected

Complaints directly about Gratorama Casino

Complaints about related GratoWin Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,269
GratoWin Casino
Safety Index:Below average
Submitted: 10 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €50
GratoWin Casino
Safety Index:Below average
Submitted: 29 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €99
GratoWin Casino
Safety Index:Below average
Submitted: 31 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €700
GratoWin Casino
Safety Index:Below average
Submitted: 23 Aug 2021

Complaints about related Winorama Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €1,700
Winorama Casino
Safety Index:Below average
Submitted: 26 May 2023
Resolved Our verdict

Case closed

Disputed amount: €1,152
Winorama Casino
Safety Index:Below average
Submitted: 16 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €2,000
Winorama Casino
Safety Index:Below average
Submitted: 10 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €240
Winorama Casino
Safety Index:Below average
Submitted: 11 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €42
Winorama Casino
Safety Index:Below average
Submitted: 03 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €1,315.35
Winorama Casino
Safety Index:Below average
Submitted: 27 Aug 2020
Resolved Our verdict

Case closed

Disputed amount: €330
Winorama Casino
Safety Index:Below average
Submitted: 10 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €3,000
Winorama Casino
Safety Index:Below average
Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: €440
Winorama Casino
Safety Index:Below average
Submitted: 03 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,400
Winorama Casino
Safety Index:Below average
Submitted: 28 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,600
Winorama Casino
Safety Index:Below average
Submitted: 22 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €200
Winorama Casino
Safety Index:Below average
Submitted: 20 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €500
Winorama Casino
Safety Index:Below average
Submitted: 20 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €750
Winorama Casino
Safety Index:Below average
Submitted: 19 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,200
Winorama Casino
Safety Index:Below average
Submitted: 18 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €300
Winorama Casino
Safety Index:Below average
Submitted: 16 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €400
Winorama Casino
Safety Index:Below average
Submitted: 15 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €500
Winorama Casino
Safety Index:Below average
Submitted: 06 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €3,500
Winorama Casino
Safety Index:Below average
Submitted: 04 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €220
Winorama Casino
Safety Index:Below average
Submitted: 01 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €800
Winorama Casino
Safety Index:Below average
Submitted: 26 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €2,900
Winorama Casino
Safety Index:Below average
Submitted: 22 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €100
Winorama Casino
Safety Index:Below average
Submitted: 03 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: NZ$200
Winorama Casino
Safety Index:Below average
Submitted: 24 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: 50 CHF
Winorama Casino
Safety Index:Below average
Submitted: 28 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €251
Winorama Casino
Safety Index:Below average
Submitted: 15 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: ??
Winorama Casino
Safety Index:Below average
Submitted: 08 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €7,000
Winorama Casino
Safety Index:Below average
Submitted: 27 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: €800
Winorama Casino
Safety Index:Below average
Submitted: 01 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €400
Winorama Casino
Safety Index:Below average
Submitted: 29 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: €2,500
Winorama Casino
Safety Index:Below average
Submitted: 25 Aug 2019

Complaints about related ScratchMania Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $10
ScratchMania Casino
Safety Index:Below average
Submitted: 04 Jan 2021

Complaints about related Playoro Casino (Same management)

Complaints about related WinsPark Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €100
WinsPark Casino
Safety Index:Below average
Submitted: 11 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €3,000
WinsPark Casino
Safety Index:Below average
Submitted: 10 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: €5
WinsPark Casino
Safety Index:Below average
Submitted: 24 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: ??
WinsPark Casino
Safety Index:Below average
Submitted: 04 Jul 2020
Show more complaints (+59)
Discussion

Gratorama Casino Discussion

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