Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Our independent casino review team has taken a detailed look at GrandGames Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. GrandGames Casino scored a Very high Safety Index of 9.3, which places it among the safest and fairest online casinos on the internet. Continue reading our GrandGames Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of GrandGames Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of GrandGames Casino, we have looked closely into the Terms and Conditions of GrandGames Casino and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, GrandGames Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, GrandGames Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, GrandGames Casino has scored a Safety Index of 9.3, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, GrandGames Casino is associated with 11 other online casinos. The Safety Index of GrandGames Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of GrandGames Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of GrandGames Casino during our review.
GrandGames Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 11 complaints about other casinos related to it. Because of these complaints, we've given this casino 966 black points in total, out of which 966 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
GrandGames Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Seeing as there are no user reviews of GrandGames Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of GrandGames Casino
GrandGames Casino is in the ownership of Sonic SA and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
GrandGames Casino holds a gambling license in Belgium issued by Kansspelcommissie.
Withdrawal limits, win limits, and payment method options
GrandGames Casino supports 8 payment methods. This includes: Neteller, Skrill, PaySafeCard, Sofort Banking, Skrill 1-Tap, MisterCash, HiPay, Fast Bank Transfer.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 0 per month
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at GrandGames Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
German
Finnish
Swedish
Danish
French
Dutch
Norwegian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at GrandGames Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, GrandGames Casino has an average customer support.
GrandGames Casino slots and casino games
GrandGames Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Craps and dice.
The casino's game library includes titles from 2 providers. This includes NeoGames, GrandGames.
GrandGames Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from GrandGames Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to GrandGames Casino bonuses.
Browse all bonuses offered by GrandGames Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of GrandGames Casino
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Safety Index explained
Safety Index of GrandGames Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GrandGames Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Submitted:
05 Oct 2020
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