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Fone Casino Review

Casino closed

Fone Casino has been closed and no longer operates.

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Genesys Technology N.V.
2013
> $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1

Casino closed

Fone Casino has been closed and no longer operates.

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Fone Casino Review

Our expert casino review team has carefully analysed Fone Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Fone Casino has a Below average Safety Index of 6.3, which means it may not be the best choice for most players in terms of fairness and safety. Carry on reading our Fone Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Fone Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Fone Casino Terms and Conditions as part of our review of Fone Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Considering our estimates and the factual data we have collected, Fone Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, Fone Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, Fone Casino has achieved a Safety Index of 6.3, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: To the best of our knowledge, Fone Casino is associated with 18 other online casinos. The Safety Index of Fone Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.

T&Cs of Fone Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Fone Casino during our review.

Fone Casino player complaints

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 1 complaints directly about this casino in our database, as well as 89 complaints about other casinos related to it. Because of these complaints, we've given this casino 28,513 black points in total, out of which 28,363 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Fone Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Seeing as there are no user reviews of Fone Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of Fone Casino

Fone Casino is in the ownership of Genesys Technology N.V. and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

Fone Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Withdrawal limits, win limits, and payment method options

Fone Casino supports 16 payment methods. This includes: Neteller, Skrill, PaySafeCard, VISA, Mastercard, Nordea, Diners Club, American Express, Bitcoin, Wire-transfer, EcoCard, Visa Actorcard, Check, Courier Check, Fast Bank Transfer, UPayCard.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 6,000 per month No win limit
USD 6,000 per month
GBP 6,000 per month
SEK 6,000 per month
NOK 6,000 per month
CAD 6,000 per month
DKK 6,000 per month

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Fone Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Fone Casino, withdrawals, and other potential areas of concern. We would say Fone Casino has a bad or slow customer support based on the responses we have received during our testing.

Slots and casino games at Fone Casino

Fone Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Keno, Scratch cards.

The casino's game library includes titles from 3 providers. This includes Rival, Betsoft Gaming, Saucify.

Bonuses and codes offered by Fone Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Fone Casino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Fone Casino bonuses.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Rival
  • Betsoft Gaming
  • Saucify

Positives

  • Website developed especially for mobile
  • Live chat support is available 24/7
  • Just a few restricted countries

Negatives

  • Low withdrawal limits for new players
  • Casino supports only one language

Interesting facts

  • Medium sized casino popular in United States
Author & Guarantor: Matej Novota Last updated: 16 Jul 2019 Anything incorrect or missing? Let me know
Casino Bonuses (0)

Fone Casino bonuses

Browse all bonuses offered by Fone Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (0)

User reviews of Fone Casino

This is a place to share experience with Fone Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of Fone Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fone Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

  • Slow or bad customer support
  • Low withdrawal limit: £6,000 / month

Complaints about Fone Casino and related casinos (239)

239All2Opened90Not solved27Solved120Rejected

Complaints directly about Fone Casino

Complaints about related Jupiter Club Casino (1)

Resolved Our verdict

Case closed

Disputed amount: $150.37
Jupiter Club Casino
Safety Index:Below average
Submitted: 03 May 2020

Complaints about related Black Lotus Casino (6)

Resolved Our verdict

Case closed

Disputed amount: $1,000
Black Lotus Casino
Safety Index:Below average
Submitted: 04 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: $50
Black Lotus Casino
Safety Index:Below average
Submitted: 21 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $70
Black Lotus Casino
Safety Index:Below average
Submitted: 19 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $50
Black Lotus Casino
Safety Index:Below average
Submitted: 30 Oct 2021
Resolved Our verdict

Case closed

Disputed amount: $3,500
Black Lotus Casino
Safety Index:Below average
Submitted: 19 Jan 2020

Complaints about related Big Dollar Casino (4)

Resolved Our verdict

Case closed

Disputed amount: $1,100
Big Dollar Casino
Safety Index:Above average
Submitted: 23 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: $20
Big Dollar Casino
Safety Index:Above average
Submitted: 15 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $590
Big Dollar Casino
Safety Index:Above average
Submitted: 08 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: $100
Big Dollar Casino
Safety Index:Above average
Submitted: 21 Jan 2022

Complaints about related Lucky Creek Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €40
Lucky Creek Casino
Safety Index:Below average
Submitted: 22 May 2022
Resolved Our verdict

Case closed

Disputed amount: $650
Lucky Creek Casino
Safety Index:Below average
Submitted: 17 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: $300
Lucky Creek Casino
Safety Index:Below average
Submitted: 23 Jun 2020

Complaints about related Jumba Bet Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $2,500
Jumba Bet Casino
Safety Index:Below average
Submitted: 23 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: $262.34
Jumba Bet Casino
Safety Index:Below average
Submitted: 19 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: $400
Jumba Bet Casino
Safety Index:Below average
Submitted: 18 Jul 2020

Complaints about related Lotus Asia Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,580
Lotus Asia Casino
Safety Index:Below average
Submitted: 21 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €20
Lotus Asia Casino
Safety Index:Below average
Submitted: 06 Apr 2021

Complaints about related CryptoThrills Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $1,500
CryptoThrills Casino
Safety Index:Low
Submitted: 27 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: $2,700
CryptoThrills Casino
Safety Index:Low
Submitted: 09 Jan 2021

Complaints about related Jackpot Wheel Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $350
Jackpot Wheel Casino
Safety Index:Below average
Submitted: 04 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: $1,989
Jackpot Wheel Casino
Safety Index:Below average
Submitted: 14 Jun 2022

Complaints about related Grand Eagle Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $9,500
Grand Eagle Casino
Safety Index:Below average
Submitted: 26 Dec 2022

Complaints about related Mandarin Palace Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $1,000
Mandarin Palace Casino
Safety Index:Below average
Submitted: 18 May 2023
Show more complaints (+18)
Discussion

Fone Casino Discussion

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Payment methods

Fone Casino payment methods

Currencies
USD,CAD,EUR,GBP,AUD,DKK,NOK,SEK
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