HomeOnline CasinosEuro Palace Casino Review
Euro Palace Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (15)
  • Skrill
  • Neteller
  • PaySafeCard
  • Mastercard
  • VISA
  • Maestro
  • Neosurf
  • iDebit
Withdrawal limits
 per month
$300,000
 per day
$10,000
Digimedia Ltd
2008
> $5,000,000
OverviewBonusesUser reviews24Safety Index explainedDiscussion14Payment methods15
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Euro Palace Casino Review

Euro Palace Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Although Euro Palace Casino scored an Above average Safety Index of 7.3, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Keep reading our Euro Palace Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index of Euro Palace Casino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Euro Palace Casino review, we extensively examined and analyzed the Terms and Conditions of Euro Palace Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.

Euro Palace Casino is a very big online casino based on our estimates or collected information. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Euro Palace Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, Euro Palace Casino has attained an Above average Safety Index of 7.3. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Note: As far as we are concerned, Euro Palace Casino is related to 25 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Euro Palace Casino. This connection has resulted in an increased Safety Index.

Euro Palace Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Euro Palace Casino to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Euro Palace Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 8 complaints directly about this casino in our database, as well as 243 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,338 black points in total, out of which 5,175 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Euro Palace Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 24 user reviews given to Euro Palace Casino, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Euro Palace Casino company data and licenses

Euro Palace Casino is owned by Digimedia Ltd and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

Euro Palace Casino holds licenses issued by licensing authorities in these countries or regions: Alderney (Alderney Gambling Control Commission), Kahnawake (Kahnawake Gaming Commission).

Win and withdrawal limits, payment options

Euro Palace Casino accepts deposits via 15 payment methods. This includes: Neteller, Skrill, PaySafeCard, VISA, Mastercard, Neosurf, Maestro, iDebit, EcoCard, Bank transfer, ApplePay, Voucher, Interac, Prepaid Card, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 10,000 per day No win limit
EUR 300,000 per month
USD 10,000 per day
USD 300,000 per month
GBP 10,000 per day
GBP 300,000 per month
NOK 100,000 per day
NOK 3,000,000 per month
CAD 10,000 per day
CAD 300,000 per month
ARS 350,000 per day
ARS 10,500,000 per month
BRL 50,000 per day
BRL 1,500,000 per month
INR 1,000,000 per day
INR 30,000,000 per month
JPY 1,000,000 per day
JPY 30,000,000 per month
MXN 200,000 per day
MXN 6,000,000 per month
NZD 10,000 per day
NZD 300,000 per month
PLN 40,000 per day
PLN 1,200,000 per month
RUB 700,000 per day
RUB 21,000,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Euro Palace Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Russian Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Korean Yes Yes Yes24/7
Czech Yes Yes Yes24/7
Greek Yes Yes Yes24/7
French Yes Yes Yes24/7
Arabic Yes Yes Yes24/7
Azerbaijani Yes Yes Yes24/7
Bengali Yes Yes Yes24/7
Chinese Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Thai Yes Yes Yes24/7
Turkish Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Euro Palace Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Euro Palace Casino to be good.

Slots and casino games at Euro Palace Casino

Euro Palace Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games.

Games from 51 casino game providers are available. This includes NetEnt, Microgaming, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, iSoftBet, Amatic, Ezugi, Rabcat, Tom Horn, PearFiction Studios, Gacha studios, Ino Games, Oros Gaming, Old Skool Studios, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Foxium, Buck Stakes Entertainment, Wild Streak Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Switch Studios, Reel Kingdom, Neon Valley Studios, High Limit Studio, Pulse 8 Studios, Eurostar Studios, SpinPlay Games, Gold Coin Studios, Aurum Signature Studios, Games Global, Just For The Win, Gaming Realms, MahiGaming, Snowborn Games, Stormcraft Studios, Circular Arrow.

Euro Palace Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Euro Palace Casino in our database, listed in the 'Bonuses' section of this page.

Note: In case you are looking for more information about this casino's bonus offers, visit our Euro Palace Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (15)
  • Skrill
  • Neteller
  • PaySafeCard
  • Mastercard
  • VISA
  • Maestro
  • Neosurf
  • iDebit
Withdrawal limits
 per month
$300,000
 per day
$10,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (19)
English customer support
All languages (19)
English live chat
All languages (19)

Game providers
Show all (51)

  • NetEnt
  • Pragmatic Play
  • Microgaming
  • Big Time Gaming
  • IGT
  • Tom Horn
  • Evolution Gaming
  • Red Tiger Gaming
CASINO SCREENSHOTS
euro_palace_casino_homepage_desktop
euro_palace_casino_homepage_mobile

Positives

  • Various responsible gambling options available
  • Live dealer games are available
  • Tournaments available
  • Wide range of languages and currencies

Negatives

  • Many restricted countries
  • No game provider filter
  • Many unresolved complaints

Interesting facts

  • Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will only be able to withdraw their winnings at a sum of $4,000 per week
Author & Guarantor: Endri Kaleshi Last updated: 28 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Euro Palace Casino bonuses

Browse all bonuses offered by Euro Palace Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (24)

User reviews of Euro Palace Casino

This is a place to share experience with Euro Palace Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 24 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
The design of the casino is very interesting. Convenient menu, you can easily find your favorite game. I got the verification done pretty quickly. However, the payout took a little longer than expected. The support team never explained why the payout was delayed.
  • Convenient menu
  • Quick review
  • A large number of games
  • The casino has a beautiful design.
Safety Index explained

Safety Index of Euro Palace Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Euro Palace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Euro Palace Casino and related casinos (447)

447All2Opened292Not solved36Solved117Rejected

Complaints directly about Euro Palace Casino

Show 4 similiar complaints with 218 black points in total (218 for this casino)

Complaints about related All Slots Casino (1)

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Resolved Our verdict

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Disputed amount: €50
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Submitted: 11 Sep 2023

Complaints about related Royal Vegas Casino (1)

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Disputed amount: €750
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Submitted: 21 Jul 2023

Complaints about related The Hippodrome Online Casino (Same affiliate)

Complaints about related Betway Casino (Same affiliate)

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Disputed amount: R1,000
Betway Casino
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Submitted: 05 Jun 2023
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Disputed amount: 4,000 INR
Betway Casino
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Submitted: 30 May 2023
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Disputed amount: NZ$900
Betway Casino
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Submitted: 02 Mar 2023
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Disputed amount: 17,000 INR
Betway Casino
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Submitted: 01 Oct 2022
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Disputed amount: 50,000 INR
Betway Casino
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Submitted: 27 Sep 2022
Resolved Our verdict

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Disputed amount: €6,000
Betway Casino
Safety Index:High
Submitted: 01 Jun 2022
Resolved Our verdict

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Disputed amount: €17,154
Betway Casino
Safety Index:High
Submitted: 01 Jun 2021
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Disputed amount: 10,000 INR
Betway Casino
Safety Index:High
Submitted: 30 May 2021
Resolved Our verdict

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Disputed amount: €298
Betway Casino
Safety Index:High
Submitted: 30 Apr 2021

Complaints about related Spin Palace Casino (Same affiliate)

Resolved Our verdict

Publicity helped

Black points: 70(2 for this casino) Same affiliate
Disputed amount: Can$3,000
Spin Palace Casino
Safety Index:Below average
Submitted: 17 Feb 2021
Resolved Our verdict

Case closed

Disputed amount: NZ$11,800
Spin Palace Casino
Safety Index:Below average
Submitted: 07 Apr 2020

Complaints about related RubyFortune Casino (Same affiliate)

Resolved Our verdict

Case closed

Disputed amount: ??
RubyFortune Casino
Safety Index:High
Submitted: 08 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: Can$3,000
RubyFortune Casino
Safety Index:High
Submitted: 24 Aug 2022

Complaints about related JackpotCity Casino (Same affiliate)

Resolved Our verdict

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Disputed amount: $6,000 CLP
JackpotCity Casino
Safety Index:Above average
Submitted: 14 Jun 2024
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Disputed amount: Can$950
JackpotCity Casino
Safety Index:Above average
Submitted: 24 Oct 2023
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Disputed amount: €4,000
JackpotCity Casino
Safety Index:Above average
Submitted: 03 Aug 2023
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Disputed amount: €400
JackpotCity Casino
Safety Index:High
Submitted: 23 May 2023
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Disputed amount: €360
JackpotCity Casino
Safety Index:High
Submitted: 07 Dec 2021
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Disputed amount: Can$300
JackpotCity Casino
Safety Index:Above average
Submitted: 28 Jun 2021

Complaints about related Spin Galaxy Casino (Same affiliate)

Complaints about related Gaming Club Casino (Same affiliate)

Resolved Our verdict

Case closed

Disputed amount: $698
Gaming Club Casino
Safety Index:Above average
Submitted: 04 May 2021

Complaints about related Lucky Nugget Casino (Same affiliate)

Resolved Our verdict

Case closed

Disputed amount: Can$16,500
Lucky Nugget Casino
Safety Index:Above average
Submitted: 21 Apr 2022

Complaints about related Spin Casino (Same affiliate)

Resolved Our verdict

Case closed

Disputed amount: Can$100
Spin Casino
Safety Index:High
Submitted: 21 Apr 2023
Show more complaints (+33)
Discussion

Euro Palace Casino Discussion

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Payment methods

Euro Palace Casino payment methods

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