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Cleopatra Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (36)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • iDEAL
  • Neosurf
Withdrawal limits
 per week
$12,000
Dama N.V.
Dama N.V.
SOFTSWISS
2017
> $1,000,000
OverviewBonusesUser reviews44Safety Index explainedDiscussion5Payment methods36

Cleopatra Casino Review

When reviewing and assessing Cleopatra Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Cleopatra Casino scored a Below average Safety Index of 5.2, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Continue reading our Cleopatra Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – Cleopatra Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Cleopatra Casino, we thoroughly read and reviewed the Terms and Conditions of Cleopatra Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Considering our estimates and the factual data we have collected, Cleopatra Casino appears to be an average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Cleopatra Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

In our comprehensive review of all relevant aspects, Cleopatra Casino has attained a Below average Safety Index of 5.2. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Note: As far as we are aware, Cleopatra Casino is interconnected with 6 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Cleopatra Casino. Due to the link to other casinos, this casino has scored a lower Safety Index than it would have on its own.

Terms and Conditions of Cleopatra Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Cleopatra Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Cleopatra Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,677 black points in total, out of which 6,677 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Cleopatra Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Judging by the 44 user reviews given to Cleopatra Casino, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Cleopatra Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

Cleopatra Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

Cleopatra Casino supports 36 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, iDEAL, Maestro, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, Siru Mobile, Bank transfer, Flexepin, Rapid Transfer, Accentpay, SticPay, MuchBetter, Coinspaid, Klarna, CashtoCode, Jeton, Tether (USDT), Banco do Brasil, Binance Coin (BNB), Itaú, Tron (TRX), OXXO, Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Bradesco, Dogecoin (DOGE), Interac, Jetonbank.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 12,000 per week No win limit
USD 12,000 per week
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Cleopatra Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Cleopatra Casino, managing your account, withdrawals, or other matters. Cleopatra Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at Cleopatra Casino

Cleopatra Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 74 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, iSoftBet, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Network, Booming Games, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Lucky Games, Jelly, AceRun, Prospect Gaming, Platipus, Slotopia, Lucky Streak, SpinOn, Amigo Gaming, Bulletproof Games, Boomerang Studios, Ad Lunam, Reflex Gaming, TrueLab Games, Reevo, Bitpunch, Bang Bang Games, Mascot Gaming, Onlyplay, Amusnet, Reel Play, VoltEnt, Leap Gaming, Gamebeat, HungryBear, Absolute Live Gaming (alg), Gamevy, AvatarUX, Peter & Sons, Retro Gaming, 3 Oaks Gaming, 1spin4win, Zillion Games, Popiplay, CT Interactive, Apparat Gaming, Games Global, Reel Web (Playtech), Clawbuster, 7Mojos, 4ThePlayer, Netgame, Tornado Games, Ka Gaming.

Cleopatra Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Cleopatra Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Cleopatra Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (36)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • iDEAL
  • Neosurf
Withdrawal limits
 per week
$12,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

Show all (74)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • IGT
  • Yggdrasil Gaming

Casino screenshots

cleopatra_casino_homepage_desktop
cleopatra_casino_game_gallery_desktop
cleopatra_casino_promotions_desktop
cleopatra_casino_homepage_mobile
cleopatra_casino_game_gallery_mobile
cleopatra_casino_promotions_mobile

Positives

  • Above average withdrawal limit
  • Multiple currencies in one account
  • Live dealer games are available

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all currencies
Casino Bonuses

Cleopatra Casino bonuses

Browse all bonuses offered by Cleopatra Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (44)

User reviews of Cleopatra Casino

This is a place to share experience with Cleopatra Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 44 users

Very positivePositiveNeutralNegativeVery negative

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Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
The RTP of this Casino is very bad, several deposits, games do not pay a bonus, difficult to withdraw any amount here, I do not recommend it.
  • Deposits
  • Bad RTP, difficult games, very different from most casinos, this RTP is terrible
• 2 years ago
If you take the 20% bonus then you can't cash out more than 10x the bonus\

I deposit 60 euros and got 12 bonuses.
So instead of 60 per game I had 72.
I had to rotate it x 40 . and if it succeeds, I can pay out a maximum of 120
Think about whether it's worth it to you before you start playing with these hustlers
• 2 years ago
Just do yourself a favor and don't play on here with bonuses. They will use the 10x max win rule whenever THEY want. I won and withdrew around 250-300€ multiple times and they never mentioned the rule. Now after a 720€ win, they cut it down to 120€ and told me to f off. Just be aware of what you're dealing with.
  • nice layout
  • stable site
  • all necessary providers except hacksaw I think
  • 10x max win rule on bonuses is ridiculous
• 3 years ago
I've been a player at Cleopatracasino for a few years now and it's in my top 3 casinos to play. I've always enjoyed it and the VIP program is extremely generous to its loyal players. The VIP contacts always get back to you fast and are super friendly. Never had any issues with cashout, speedy withdrawals and friendly service
• 4 years ago
Used to be one of my favorite casino, but lately in late 2020 and onwards to 2022 it has been nothing but losses. Before that used to be fair in payouts, used to give and take. Lately been just taking with no wins. The only good thing about this casino is the fast cashouts and good selections of games and support.
  • Fast Withdrawls
  • Good Selections Games
  • Good Customer Service
  • Very Bad Payouts
  • Bad RTP in Games
Safety Index explained

Safety Index of Cleopatra Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cleopatra Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Cleopatra Casino and related casinos

(37)
37All0Opened2Unresolved14Resolved21Rejected

Complaints directly about Cleopatra Casino

Complaints about related Paradise Casino (13)

Show more complaints (+10)
Discussion

Cleopatra Casino Discussion

Discuss anything related to Cleopatra Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Cleopatra Casino payment methods

SkrillNetellerPaysafeCardPayz (ecoPayz) VISAMastercardiDEALNeosurfMaestroZimplerBitcoin (BTC)AstroPaySiru MobileBank transferFlexepinRapid TransferSticPayMuchBetterCashtoCodeJetonCoinspaidAccentpayBitcoin Cash (BCH)Ethereum (ETH)Litecoin (LTC)KlarnaDogecoin (DOGE)ItaúTether (USDT)BradescoBinance Coin (BNB)OXXOTron (TRX)Banco do BrasilInteracJetonbank

Currencies

USD, CAD, EUR, AUD, BCH, BNB, BRL, BTC, CNY, DOGE, ETH, INR, JPY, LTC, NOK, NZD, PLN, RUB, TRX, USDT
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