Casino Extra Review

Show company details

Payment methods

Show all (27)

Withdrawal limits

per month

€16,000

per week

€4,000

per day

€2,000

Owner Mobile Technology Marketing B.V.

Established 2014

Estimated annual revenues

> $1,000,000

Licensing Authorities

OverviewBonusesUser reviews16Safety Index explainedDiscussion4Payment methods27

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Casino Extra Review

This review examines Casino Extra, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Casino Extra scored an Above average Safety Index of 7.3, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Carry on reading our Casino Extra review to make an informed decision whether or not this casino is the right fit for you.

Fairness and safety of Casino Extra

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Casino Extra Terms and Conditions as part of our review of Casino Extra. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Considering our estimates and the factual data we have collected, Casino Extra appears to be a average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Casino Extra. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

Taking into account all factors in our review, Casino Extra has scored a Safety Index of 7.3, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Note: As far as we are aware, Casino Extra is interconnected with 6 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Casino Extra. Due to the link to other casinos, this casino has scored a lower Safety Index than it would have on its own.

Terms and Conditions of Casino Extra evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casino Extra to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Casino Extra

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 1 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 839 black points in total, out of which 839 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Casino Extra user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Casino Extra has a Good User feedback score based on the 16 user reviews in our database. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Casino Extra is owned by Mobile Technology Marketing B.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

Casino Extra has licenses from licensing organizations in the following countries or regions: Curaçao (Curaçao Gaming Control Board), Comoros (Anjouan Gaming).

Payment methods, win and withdrawal limits

Casino Extra supports 27 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Neosurf, DineroMail, Bitcoin (BTC), Todito cash, AstroPay, Wire-transfer, Bank transfer, Flexepin, Instant Bank Transfer, Interac, Interac e-Transfer, MuchBetter, MiFinity, Moneybookers, Revolut, N26, Ethereum (ETH), Litecoin (LTC), Volt, Bitcoin Cash (BCH), Tether (USDT), Tron (TRX).

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
EUR 2,000 per day	No win limit
EUR 4,000 per week
EUR 16,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Casino Extra in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish			24/7
Japanese			24/7
German			24/7
Finnish			24/7
Swedish			24/7
French			24/7
Norwegian			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casino Extra, managing your account, withdrawals, or other matters. Casino Extra has a good customer support, judging by the results of our testing.

Casino Extra slots and casino games

Casino Extra offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 46 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, Push Gaming, Wazdan, Spinomenal, Booming Games, Booongo (BNG), Visionary iGaming (ViG), Genii, Gaming Corps, Worldmatch, 7777 gaming, Livespins, Platipus, Altente, OctoPlay, Authentic Gaming, AFB Gaming, Mancala Gaming, Aviatrix, upgaming, Spribe, Gamomat, Gamzix, Flatdog, Casino Technology, Lady Luck Games, Spearhead Studios, Mascot Gaming, SlotMill, Hacksaw Gaming, Ruby Play, PGsoft (Pocket Games Soft), Reel Play.

Casino Extra bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Casino Extra, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Casino Extra bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (27)

Withdrawal limits

per month

€16,000

per week

€4,000

per day

€2,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (4)

English customer support

All languages (8)

English live chat

All languages (8)

Game providers
Show all (46)
Game providers (46)

CASINO SCREENSHOTS

Positives

Deposits and withdrawals in cryptocurrencies are available
24/7 Customer support
Live dealer games are available

Negatives

Bonuses not available for all countries
Many restricted countries
Not all game providers are available for all countries

Interesting facts

Small international casino
Average monthly withdrawal limit

Author & Guarantor: Martin Lambert Last updated: 02 Oct 2024 Anything incorrect or missing? Let me know

Casino Extra bonuses

Browse all bonuses offered by Casino Extra, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Casino Extra

This is a place to share experience with Casino Extra. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

YEAHITSME

Unregistered user

Canada

• 1 year ago

Good games but they are very slow to process withdrawals, many different stories from customer service when it comes to getting your money returned. Not a fan of that process whatsoever.

florentinsss78

Novice

Romania

• 2 years ago

Casino Extra is a good enough casino but it’s not good enough to make me stay. The bonuses are great but I plan on leaving once I deplete my welcome rewards. I still recommend trying it.

3miliE_S

Novice

Belgium

• 2 years ago

I am not a big fan of Casino Extra as there really is nothing much going for it besides the race and challenge. I’m a casual gamer so these don’t really excite me. What would have been nice is bonuses but I can’t find any. They are either hidden or Casino Extra doesn’t offer them.

Safety Index of Casino Extra explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Extra. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.3/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Casino Extra and related casinos (61)

61All2Opened11Not solved20Solved28Rejected

Complaints directly about Casino Extra

Unjustified complaint

Disputed amount: €125

Player's withdrawal has been canceled without notification.

The player from Spain expressed frustration with a casino that had marked their withdrawal of €125 as 'approved', resulting in the loss of their funds while they played the balance, believing it was still available. The player warned others against using this casino, labeling it a scam. The Complaints Team reviewed the situation but concluded that the casino's actions, while confusing, did not constitute unfair treatment, and the complaint was therefore rejected.

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Submitted: 18 Nov 2024

Unjustified complaint

Disputed amount: €267

Player's winnings have been confiscated due to alleged card counting.

The player from Ukraine had reported that their funds were confiscated by the casino, which had accused them of "fraudulent" behavior and card counting. The player had denied these allegations and had provided evidence of their past successful withdrawals and KYC verification. The casino, however, had stood by their decision, stating that the player had shown signs of strategic gambling. The player had contested this, claiming they had played Baccarat, not Blackjack as the casino had stated. The casino had corrected their statement but maintained that the player had violated their terms. After reviewing the evidence, we had agreed with the casino's position. The player had since taken their complaint to the regulator, and the case was then awaiting the regulator's decision.

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Submitted: 28 Aug 2023

Unresolved Our verdict

Uncertain case, passive regulator

Disputed amount: €60,000

Player's winnings were void.

The player from Spain had his winnings confiscated and deposits returned. The case will remain closed until the official legal investigation is completed.

Submitted: 06 Apr 2023

Case closed

Disputed amount: ??

The player's winnings were voided.

The player's winnings were voided for betting over the maximum allowed limit. The player had misunderstood the rules regarding which games contributed to the wagering requirements due to the way it was written in the terms and conditions. After some discussion, the casino offered the player a bonus in compensation for the loss of their winnings in this case. The player agreed with this outcome, and so the complaint was resolved.

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Submitted: 13 Dec 2022

Case closed

Disputed amount: €510

Player’s experiencing difficulties withdrawing his winnings.

The player from Estonia has requested withdrawal a few days ago. It hasn’t been received yet. Player’s complaint has been resolved successfully.

Submitted: 22 Apr 2022

Case closed

Disputed amount: €200

Player’s withdrawal has been delayed.

The player from Portugal requested a withdrawal 2 weeks ago, but he still hasn’t received his winnings. The complaint was resolved as the player received his withdrawal.

Submitted: 03 Dec 2020

Unjustified complaint

Disputed amount: €400

Player’s struggling to withdraw his winnings.

The player from Czech Republic is experiencing difficulties withdrawing his winnings. After a closer examination, we ended up rejecting this complaint as unjustified.

Submitted: 12 Jun 2020

Player stopped responding

Disputed amount: €100

Player is not receiving his winnings and bonus.

The player is complaining that he has already been waiting to receive his winnings from 22Bet Casino for a couple of weeks. And he did not receive a welcome bonus after depositing money to Casino Extra. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 08 Oct 2019

Complaints about related Dublinbet Casino (3)

Case closed

Disputed amount: €200

Player’s withdrawal delayed due to Skrill verification.

The player from Austria had deposited 150 euros via bank transfer and Rapid Transfer. However, Dublinbet requested proof from a Skrill account for withdrawal, which she did not possess. She had provided transfer confirmations for the bank transactions. The issue was resolved after the casino verified her account and initiated the withdrawal.

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Dublinbet Casino

Safety Index:Below average Submitted: 03 Jul 2024