We've thoroughly reviewed Casino Cromwell and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, Casino Cromwell is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 840 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Based on the information we've collected and assessed in our Casino Cromwell review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.
Browse all bonuses offered by Casino Cromwell, including their no deposit bonus offers and first deposit welcome bonuses.
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Safety Index explained
Safety Index of Casino Cromwell explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Cromwell. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low3.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Zombie casino: you will not be able to get in touch with anyone at this casino
Complaints about Casino Cromwell and related casinos (4)
4All0Opened4Not solved0Solved0Rejected
Complaints directly about Casino Cromwell
Unresolved
Our verdict
No reaction, passive regulator
Black points: 116
Disputed amount: €110
Extremely long and complicated withdrawal process.
Margaret made a deposit of €50 and won €110, which she requested for withdrawal. She wanted to receive her money the same way as she deposited them, via her debit card. Unfortunately, the only option she had was via wire transfer but that would cost her €39 and that was too much money. The casino stopped responding to her and the case remains unsolved.
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