OverviewBonuses3User reviews65Safety Index explainedDiscussion19Payment methods25
Important:
Win limit of $1,000,000 per day
This casino has a win limit rule. You will not be able to win more than $1,000,000 per day.
Important:
We could not verify the validity of this casino's license
This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake.
Our expert casino review team has carefully analysed BetOnline Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. BetOnline Casino has a Very low Safety Index of 1.3, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Keep reading our BetOnline Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of BetOnline Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our BetOnline Casino review, we extensively examined and analyzed the Terms and Conditions of BetOnline Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, BetOnline Casino is a very large online casino. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find BetOnline Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, BetOnline Casino has scored a Safety Index of 1.3, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Note: According to our records, BetOnline Casino is related to 6 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of BetOnline Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
BetOnline Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BetOnline Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to BetOnline Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 15 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 148,158 black points in total, out of which 12,772 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of BetOnline Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
The user satisfaction feedback of BetOnline Casino shared by 65 users has resulted in a Great User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
BetOnline Casino company information and licenses
BetOnline Casino belongs to Termas del Arapay Management S.A and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
BetOnline Casino is licensed by regulatory authorities in Panama.
About payment methods and win and withdrawal limits
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
USD 25,000 per day
USD 1,000,000 daily total win limit
USD 50,000 per week
Win limit also applies to progressive jackpot wins!
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at BetOnline Casino.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at BetOnline Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say BetOnline Casino has a good customer support based on the responses we have received during our testing.
Slots and casino games at BetOnline Casino
You can play these types of games at BetOnline Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.
Titles supplied by 11 casino game providers are available. This includes Rival, Betsoft Gaming, Arrow's Edge, Woohoo Games, Nucleus Gaming, Magma, Dragon Gaming, FlipLuck Games, Fresh Deck Studios, Concept Gaming, Digital Gaming Solutions (DGS).
Bonuses and codes offered by BetOnline Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from BetOnline Casino based on the data from our database.
Note: Visit our separate page on BetOnline Casino bonuses to learn more about this casino's offers.
Read more
Read less
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
100% up to $1,000Bonus T&C
First deposit bonus
Minimum deposit: $25, Maximum cashout: $20,000 or 10x bonus value (lower value applies)
Browse all bonuses offered by BetOnline Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(65)
User reviews of BetOnline Casino
This is a place to share experience with BetOnline Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I like others am shocked at the low review of this casino or of its affiliated casinos. I have not had any problems with collecting my money in minutes. Now for the however!! I am going to admit that I have been thinking what hypeshareofficial said. I went from killing it and making thousands to being a constant losing player. The thing that was most troubling was my losing streak seemed to cover all their sites. Before if I was losing I would just change casinos until I found a hot machine. For reference I am a player who doesn't quit and change machine after 50 spins. I will literally have 1000 spins on one machine. I have played enough to know how they can hit. But the last 2 months nothing works at anyplace. So maybe I was correct in my thinking so I will need to keep better records and see if a pattern develops. I am not making any sort of accusation just saying I am experiencing the same thing. I still recommend this casino but be on the look out for something fishy. I am a poker player and have found out over the tears when something doesn’t feel right it usually isn’t. Thanks Casino Guru for providing us player a place to exchange information and opinions
I started playing here just recently and I won a few hundred dollars. The payout after withdrawing with Bitcoin was faster than any other casino redemption in my experience. The only reason I gave it a positive and not a very positive is because their game selection isn’t the best in my opinion. Overall It’s a great casino if the games are ones you like.
I have played at Betonline and its siter sites for at least 3 years now. In the first 5 months I won a $98k progressive jackpot on slots follow by 3 x $10k hits on a different slot.
I played for a while, probably 3 days, then I decided to cash out. When I went to cash out, they tried to prevent me from cashing out over a remaining $2 in a free play bonus from the sports betting side. It was clearly a new rep i was talking to, because when things were escalated they removed the free play and approved my withdrawal. I had roughly $90k in my BTC wallet in 30 minutes.
However, I have heard from many friends they have either been prevented from withdrawing or dubious claims about having multiple accounts levied on them and they never received their money.
The thing that bothers me about Betonline, I feel that blackball you a bit from winning on any RNG or digital games if you have won quite a bit previously. I'm not the only player to feel this way. Many people feel they bait you with a small-large win, depending on what they are allowing at the time, then they keep you from winning from there on.
I would not have believed that claim previously. Then I started to think about my play experience. On days when I was winning, I was winning on EVERY SINGLE SLOT. On days when I was losing, I was losing on EVERY SINGLE SLOT. This was always the game behavior, never any different. There was never a mix of winning or losing per slot it was always all one way or all the other. I'm sorry...but that's not how randomization or luck works!
I would have even dismissed that, but then I played at their other site, wildcasino, and the experience was exactly the same. Possibly worse. I noticed they use the same chat support and email and phone support teams for wildcasino as they do betonline. I also noticed a few game glitches where it was obvious the two sites where sharing game mechanics even though they claimed they were for sure separate. I played on wildcasino for 3 years, probably gave them $15k-$20k, and I wont like $1500 one time. My lack of winning felt consistent with my betonline lack of winning
With the emergence of STAKE.com and STAKE.us, I have since closed my account on both sites. I've been playing slots on Stake for less than 2 months, I've had 4x the amount of wins there already!
This is by far the worst thing a casino platform could do to someone , and someone who actually makes multiple deposits . BetOnline let me create my account and had me signed up no problem . Letting me deposit and even withdraw a few hundreds in the past . But today I won 5,000 . Soon after trying to just withdrawal a small portion of that , my withdrawal was declined and minutes later my account was closed . I then called customer service to speak with someone about getting knowledge to what's going on with my account , and where are my funds . I then got transferred a few times , put on hold and then hung up on . So I called back , sat on hold and the reasoning behind my account being closed was "having multiple accounts in one household " . This is entirely incorrect on their part due to the FACT of me only signing up for my ONE account . I have now read multiple reviews on BetOnline and the same issue I'm having with them , hundreds have had the exact same problem . It's honestly very frustrating because I actually love gaming on BetOnline . But they obviously have a very wrong way of conducting their business . It seems to me and pretty much to everyone else that has left a review that when someone wins any good amount from a few hundred, or a few thousand they don't want to follow through with the payout so they close the account and say it's been closed because of too many accounts . If that was the case why did you not only let me create my account but also accept every single deposit I have ever made with no issues but when it's time for you to pay up , BetOnline creates an issue due to them not wanting to pay anyone out is what it looks like . They told me I'd receive an email within 24-48 hours about what their conclusion is . I really don't want to have to take it further but I'm so close to getting my lawyer involved . They need to give me what rightfully mine .
I honestly can't believe that betonline has any negative points at all. You can't find better customer service. Incredibly fair. And the poker is great. I'm at a loss that this site portrays betonline negatively. Shame on you. Betonline is hands down the best.
I would give minus zero stars. I was a member here several times. Closed my account 2x because of loss. Came back again and made a deposit with a credit card and my card company alerted me that there were 2 exact charges of the same amount at the same time same minute same day. My credit card company stopped payment immediately. NOW its gets interesting. I didn't wait for Betonline to contact me that my deposit didn't go through. I contacted them within minutes and told them I was charged double for the same amount at the exact minute and my credit card company denied this charge, I asked them what is up here, Why are you double charging me? I received no answer from them but they accused me for a chargeback. Now they said I had to make a payment with a money gram to someone's name which I did immediately and cleared the denied deposit. Then they closed my account. This place sucks, They are THIEVES! PLAYER BEWARE!
It didn't credit me for my 100% crypto match so live chat had to manually add it. The RTP was absurdly awful. Then, found out that my matching bonus had to be used on sports. I don't know how to bet on sports. The guy in Live chat might as well been talking Greek to me. STAY AWAY.
This casino deserves a much higher rating. Theyve been around for like 25 years. Awesome selection of games and the fastest payout out of all the online casinos. They have always paidout, bonus winnings or otherwise. In litterally 90 seconds everytime 24/7... Definatly my all time favorite casino. Plus they have poker. Highly recommend!
90 second payouts 24/7.
Full Poker room!
Hundreds of games and hidden gamed
Events galoroondd tournament s
None ..Ive never had a problem in 10 years
Safety Index explained
Safety Index of BetOnline Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetOnline Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low1.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Win limit of $1,000,000 per day
This casino has a win limit rule. You will not be able to win more than $1,000,000 per day.
Important:
We could not verify the validity of this casino's license
This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Operates with an unverifiable license
Low win limit: $1,000,000 / day (sum of all wins, wagers not subtracted)
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Submitted:
11 Nov 2020
Complaints about related Payday Casino
(Same management)
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Submitted:
31 Mar 2024
Complaints about related Wild Casino
(Same management)
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Submitted:
11 May 2020
Show more complaints (+25)
Discussion
BetOnline Casino Discussion
Discuss anything related to BetOnline Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Payment methods
BetOnline Casino payment methods
Browse an overview of payment methods supported by BetOnline Casino, along with related limits and fees associated with transactions to or from your casino account.
