The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place.
21+. Gambling Problem? Call 1-800-GAMBLER.
HomeComplaints7BitCasino - Player has deposit issues at the casino.
7BitCasino - Player has deposit issues at the casino.
Amount:
26 XRP
7BitCasino
Safety Index:Very high
Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
The player from Japan faced issues with depositing money into a casino. He sought assistance in resolving the situation. The Complaints Team extended the communication period by 7 days for the player to respond, but due to a lack of response, the complaint was closed.
The player from Japan faced issues with depositing money into a casino. He sought assistance in resolving the situation. The Complaints Team extended the communication period by 7 days for the player to respond, but due to a lack of response, the complaint was closed.
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 7BitCasino.
Please allow me to ask you a few questions so I can better understand the situation.
Do I understand correctly that you don't have an account in this online casino?
Have you contacted the casino and asked for assistance with the issue already? What response have you received?
Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
Thank you very much in advance for your reply.
Best regards,
Tomas
Dear sxzw74,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 7BitCasino.
Please allow me to ask you a few questions so I can better understand the situation.
Do I understand correctly that you don't have an account in this online casino?
Have you contacted the casino and asked for assistance with the issue already? What response have you received?
Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Dear sxzw74,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment. However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards, Tomas Casino.Guru
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment. However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards, Tomas Casino.Guru
We sent you an e-mail
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.