The player from India had trouble withdrawing his winnings due to his account being blocked for verification, despite his claim that he had already verified the account. However, the player later requested his complaint be closed, leading us to close the case as per his request.
4raBet Casino - Player's account blocked during first withdrawal attempt.
Amount: 100,000 INR
4raBet Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
6 months ago
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7 months ago
Account blocked due toh verification I have already verified my account but too they blocked my account when i started my first withdrawal plz be needful and reopen my account so that I can withdraw my balance
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6 months ago
Dear jayantparmar000,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long were you a player of the casino and when exactly was your account blocked?
- How did you learn about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
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6 months ago
We've received the following message from the player:
"Hi please reject my complaint, I am using my 4rabet for cricket sports betting
https://casino.guru/4rabet-casino-player-s-account-blocked-during-first"
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6 months ago
We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.
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6 months ago
Jayant, we've got information from the team about your issue, your account is blocked as a result of verification for violating rules of the platform. Using multiple accounts are prohibited
Follow the link and check all rules, pay attention to points 9.3 and 13: https://4rabetsite.com/terms-and-conditions. All the details regarding your account blocked were sent to you on the email, kindly check the email spam folder.
4Rabet Team Support
