- Practically non-existent assistance
- Bonuses never activated
- Little transparency of transactions
Our expert casino review team has carefully analysed 21point Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. 21point Casino has an Above average Safety Index that sits at 7.7, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our 21point Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of 21point Casino, we meticulously evaluated and analyzed the Terms and Conditions of 21point Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
According to our approximate calculation or collected information, 21point Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature 21point Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, 21point Casino has landed an Above average Safety Index of 7.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 21point Casino to be mostly fair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected a review from one player, 21point Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
21point Casino is owned by E-PLAY 24 ITA LTD, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
21point Casino is licensed by Agenzia delle Dogane e dei Monopoli in Italy.
21point Casino supports 15 deposit methods. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, PayPal, PostePay, Bank transfer, Bonifico, SEPA, Nuvei, Prepaid Card, Carta Elektra, Voucher, MyBank.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits | Win limits |
---|---|
EUR 7,996 per day | No win limit |
EUR 239,880 per month |
When reviewing online casinos, we collect information about their customer support and language options. The options available at 21point Casino can be seen in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
Italian |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at 21point Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of 21point Casino as average.
Players can enjoy these types of casino games at 21point Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 37 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, GameArt, Endorphina, Habanero, Booming Games, Worldmatch, Vital Games, Espresso Games, MGA, Skywind Group, Spinmatic, Octavian, Fazi, Spribe, NEMESIS, Games Global, Religa, WMG, Bragg Gaming, Giocaonline, Tuko Productions, Medialive, EURASIAN Gaming, Amusnet (EGT).
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from 21point Casino in our database at the moment.
Browse all bonuses offered by 21point Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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We do not have any complaints about 21point Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
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