- easy registration
- No deposit bonus, $25, ×35 wagering, max cashout $100
- customer service, as usual, very fast and expeditious
- bitcoin payout in less than 24 hours
- The RTP is very low
- Rival software games dominate
Our independent casino review team has taken a detailed look at 21 Grand Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. 21 Grand Casino scored a Very low Safety Index of 1.5, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Continue reading our 21 Grand Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of 21 Grand Casino, we thoroughly read and reviewed the Terms and Conditions of 21 Grand Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, 21 Grand Casino is a medium-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature 21 Grand Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, 21 Grand Casino has achieved a Safety Index of 1.5, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 21 Grand Casino to be unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 7 complaints directly about this casino in our database, as well as 34 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,190 black points in total, out of which 1,803 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 7 player reviews of 21 Grand Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
21 Grand Casino is owned by Cyberrock Entertainment, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
21 Grand Casino is licensed by Curaçao Antillephone N.V. in Curaçao.
21 Grand Casino supports 22 deposit methods. This includes: Skrill, Neteller, VISA, Mastercard, Sofort Banking, American Express, Bitcoin (BTC), Wire-transfer, Flexepin, Cashlib, PayDo, Discover, Bitandpay, SEPA, Litecoin (LTC), Interbank, MiFinity, Swipelux, Bitcoin Cash (BCH), Ethereum (ETH), Tether (USDT), USD Coin (USDC).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits | Win limits |
---|---|
USD 500 per week | No win limit |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at 21 Grand Casino can be seen in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | 24/7 | ||
Portuguese | 24/7 | ||
German | 24/7 | ||
Italian | 24/7 | ||
French | 24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at 21 Grand Casino, your account, withdrawals, or anything else. According to our tests and collected information, 21 Grand Casino has a good customer support.
Players can enjoy these types of casino games at 21 Grand Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Crash games.
Casino games supplied by 8 game providers are available. This includes Rival, Betsoft Gaming, Saucify, Arrow's Edge, Dragoon Soft, Vivo Gaming, Fresh Deck Studios, Qora Games.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from 21 Grand Casino based on the data from our database.
Browse all bonuses offered by 21 Grand Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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