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OverviewBonuses0User reviews7Safety Index explainedDiscussion1Payment methods20
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Important:
Low daily withdrawal limit (less than $500)
This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
21 Grand Casino Review
Our independent casino review team has taken a detailed look at 21 Grand Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. 21 Grand Casino scored a Very low Safety Index of 1.8, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Continue reading our 21 Grand Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of 21 Grand Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of 21 Grand Casino, we thoroughly read and reviewed the Terms and Conditions of 21 Grand Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, 21 Grand Casino is a medium-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature 21 Grand Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, 21 Grand Casino has achieved a Safety Index of 1.8, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: 21 Grand Casino is linked to 9 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of 21 Grand Casino. They resulted in a lower Safety Index than this casino would have without related casinos.
Terms and Conditions of 21 Grand Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 21 Grand Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding 21 Grand Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 7 complaints directly about this casino in our database, as well as 34 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,874 black points in total, out of which 1,584 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of 21 Grand Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 7 player reviews of 21 Grand Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
21 Grand Casino is owned by Cyberrock Entertainment, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
21 Grand Casino is licensed by Curaçao Antillephone N.V. in Curaçao.
Payment options, withdrawal limits and win limits
21 Grand Casino supports 20 deposit methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, American Express, Bitcoin (BTC), Wire-transfer, Bank transfer, Flexepin, PayDo, Tron (TRX), CashtoCode, SEPA, Cashlib, MiFinity, USD Coin (USDC), Litecoin (LTC), Tether (USDT), Ethereum (ETH).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
USD 500 per week
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at 21 Grand Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Italian
24/7
French
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at 21 Grand Casino, your account, withdrawals, or anything else. According to our tests and collected information, 21 Grand Casino has a good customer support.
21 Grand Casino slots and casino games
Players can enjoy these types of casino games at 21 Grand Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.
Casino games supplied by 14 game providers are available. This includes Rival, Betsoft Gaming, Saucify, Spinomenal, Tom Horn, Smartsoft Gaming, InstaNet, Fresh Deck Studios, Qora Games, Fugaso, Felix Gaming, Dragon Gaming, Vivo Gaming, Wingo.
Bonuses and codes offered by 21 Grand Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from 21 Grand Casino based on the data from our database.
Note: Take a look at our designated 21 Grand Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(20)
Payment methods (20)
Withdrawal limits
per week
$500
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchGermanItalianSpanishPortuguese
English customer support
All languages
(6)
All customer support languages
EnglishFrenchGermanItalianSpanishPortuguese
English live chat
All languages
(6)
All livechat languages
EnglishFrenchGermanItalianSpanishPortuguese
Game providers
Show all
(14)
Game providers (14)
Casino screenshots
Positives
24/7 Customer support
Bitcoin accepted
Negatives
Questionable reputation
Strict dormant account policy
Small selection of game providers
All Deposits of 249 USD/EUR/GBP/AUS (or currency equivalent) or less have a max withdrawal of 10X the deposit for that specific play session
Deposit and withdrawal fees
Not all payment methods are available for all countries
Interesting facts
Players must be 25 years of age or older to play
Not all payment methods are available for both deposits and withdrawals
Browse all bonuses offered by 21 Grand Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(7)
User reviews of 21 Grand Casino
This is a place to share experience with 21 Grand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The same casino, in terms of graphics and the appearance of the site, as Gibson, Fiz, Vegasdays, Vegas amped, Cocoa, etc. But unlike Vegasdays casino or Cocoa casino, here are slots with very low RTP. certain slots from Rival software seem to have no return of invested money. out of 100 spins played, at a minimum bet of $0.3, the most I got was 1.3 a few times. or maybe it was such a losing moment, or the games are rigged like that... the offer is of course the same as with other clones of the Rival software provider casino. there's a little something from Betsoft, Arrows timing, Qora and Dragon.1 roulette, a few poker games, keno and that's all on offer. deposit bonuses several options and there is also a no deposit welcome bonus $25 (×35 spins, match cashout $100) while bitcoin seems to be the best option for deposits and withdrawals.
Isti kazino, po grafici i izgledu sajta, kao i Gibson, Fiz, Vegasdays, Vegas amped, Cocoa, i sl. Ali za razliku od Vegasdays kazina ili Cocoa kazina ,ovde su slotovi sa veoma malim RTP. pojedini slotovi od Rival software kao da nemaju bilo kakav povraćaj uloženog novca. od 100 odigranih okretaja, na minimalni ulog od 0,3$, najviše što sam dobio je 1,3 nekoliko puta. ili je možda bio takav gubitni momenat, ili su igre tako nameštene... ponuda je naravno ista kao i kod drugih klonova kazina Rival software provajdera. ima malo i nešto od Betsoft, Arows tajming, Qora i Dragon.1 rulet, nekoliko poker igara, keno i to je sva ponuda. depozit bonusi nekoliko opcija, a postoji i bezdepozitni bonus dobrodošlice 25$ (×35 okreta, meč cashout 100$) dok je bitcoin izgleda najbolja opcija za uplate i isplate.
easy registration
laka registracija
No deposit bonus, $25, ×35 wagering, max cashout $100
Bonus bez depozita, 25$ , ×35 wagering, max cashout 100$
customer service, as usual, very fast and expeditious
korisnička služba,po običaju veoma brza i ekspeditivna
Played few times closed my account just bc I complained about not getting a cashout in 35 days from sister casino
They are open taking $$
Close your account unjust!
Safety Index explained
Safety Index of 21 Grand Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 21 Grand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low1.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Important:
Low daily withdrawal limit (less than $500)
This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Unfair terms and conditions
Use of the Martingale betting strategy may result in confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
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Detection of some basic betting techniques may result in confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Max win based on deposits
T&C copied from the casino's website (in English):
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Casino voids gaming account balances after less than 6 months of account inactivity
T&C copied from the casino's website (in English):
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Other factors
Operates with a fake license
Low withdrawal limit: $500 / week
Complaints about 21 Grand Casino and related casinos
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