The player from New Zealand faced errors when trying to make deposits. The issue remained unresolved as the player did not respond to the Complaints Team's requests for more information. Consequently, the complaint was rejected due to lack of communication.
Zoome Casino - Player is encountering errors during deposit.
Amount: NZ$100
Zoome Casino
Safety Index:Very highSafety Index
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9.0
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 months ago
Public
Public
3 months ago
Dear Jrgueco27,
Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will definitely need more information. Could you please elaborate? What happens after this error occurs?
I will be patiently waiting for your reply.
Best regards,
Kristina
