Our independent casino review team has taken a detailed look at ZixCasino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. ZixCasino scored a Low Safety Index of 3.5, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Keep reading our ZixCasino review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our ZixCasino review, we extensively examined and analyzed the Terms and Conditions of ZixCasino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Considering our estimates and the factual data we have collected, ZixCasino appears to be one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature ZixCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, ZixCasino has scored a Safety Index of 3.5, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of ZixCasino to be somewhat unfair.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 2 players, ZixCasino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
ZixCasino is owned by Zix Entertainment S.R.L., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, ZixCasino has not been granted any official gambling license.
ZixCasino supports 10 deposit methods. This includes: VISA, Mastercard, Maestro, Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), Tron (TRX), Dogecoin (DOGE), Ethereum (ETH).
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 1,250 per day | No win limit |
| EUR 12,500 per week | |
| EUR 50,000 per month | |
| USD 1,250 per day | |
| USD 12,500 per week | |
| USD 50,000 per month |
In our casino reviews, we always collect data about available languages and customer support options. The options available at ZixCasino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| German | |
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To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at ZixCasino, your account, withdrawals, or anything else. ZixCasino doesn't provide customer support. This is something we consider to be quite concerning, as it is practically impossible for players to resolve whatever problems they have when they are unable to contact any staff members at the casino.
Players can enjoy these types of casino games at ZixCasino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 18 game providers are available. This includes Novomatic, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, BGaming, Endorphina, Spinomenal, Tom Horn, Booongo (BNG), Genii, CQ9 Gaming, Wizard games, Mascot Gaming, PGsoft (Pocket Games Soft).
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by ZixCasino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Browse all bonuses offered by ZixCasino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with ZixCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ZixCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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