HomeOnline casinosZixCasino Review

ZixCasino Review

avatarMunya S.
Last updated 04/2026
Safety Index
3.5
User feedbackNot enough data
2 reviews
avatarMunya S.
Last updated 04/2026

Casino closed

ZixCasino has been closed and no longer operates.

Accepts players from Ohio
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Pros and cons

  • Deposits and withdrawals via cryptocurrencies
  • High withdrawal limit
  • Good selection of slot games
  • Costa Rica license
  • Limited responsible gaming options
  • Non-responsive live chat

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12 Not Available: 3
Real Games
Verified by Gamecheck

Transaction limits

Withdrawal limits
$50,000
 per month
$12,500
 per week
$1,250
 per day
Win limits
Unknown

Language options

Website
Available in 1 language
German
Live chat
Available in 2 languages
EnglishGerman
Customer support:
Available in 2 languages
EnglishGerman

ZixCasino Review

The goal of this review was taking a closer look at ZixCasino. Our expert team used our casino review process to check how it performs and where it lets players down. To form a clear view of this casino's safety, our expert team looked at its Terms and Conditions, licenses, player complaints, support, and limits. They used this data to decide where this casino falls between safe and legit and a clear scam.

The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. ZixCasino scored a Low Safety Index of 3.5, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Continue reading our ZixCasino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of ZixCasino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our ZixCasino review, we extensively examined and analyzed the Terms and Conditions of ZixCasino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Considering our estimates and the factual data we have collected, ZixCasino appears to be one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature ZixCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, ZixCasino has scored a Safety Index of 3.5, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.

Terms and Conditions of ZixCasino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of ZixCasino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding ZixCasino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

User feedback and reviews of ZixCasino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, ZixCasino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

ZixCasino is owned by Zix Entertainment S.R.L., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

As far as we are aware, ZixCasino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

ZixCasino supports 10 deposit methods. This includes: VISA, Mastercard, Maestro, Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), Tron (TRX), Dogecoin (DOGE), Ethereum (ETH).

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 1,250 per day No win limit
EUR 12,500 per week
EUR 50,000 per month
USD 1,250 per day
USD 12,500 per week
USD 50,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at ZixCasino can be seen in the table below.

Language Website Customer support Live chat
English No Yes Yes
German Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at ZixCasino, your account, withdrawals, or anything else. ZixCasino doesn't provide customer support. This is something we consider to be quite concerning, as it is practically impossible for players to resolve whatever problems they have when they are unable to contact any staff members at the casino.

ZixCasino slots and casino games

Players can enjoy these types of casino games at ZixCasino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 18 game providers are available. This includes Novomatic, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, BGaming, Endorphina, Spinomenal, Tom Horn, Booongo (BNG), Genii, CQ9 Gaming, Wizard games, Mascot Gaming, PG Soft (Pocket Games Soft).

ZixCasino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 3 bonuses from ZixCasino, including:

  • 250% up to $2,000
  • 200% up to $2,000
  • 250% up to $2,000

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Zix Entertainment S.R.L.
  • Established 2024
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ZixCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Somewhat unfair
Issues found: 4
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 1
  • Rejected 0
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Operates without a license
    • No customer support
    • Zombie casino: you will not be able to get in touch with anyone at this casino

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Important
    Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
    Unfair terms and conditions
    • Playing restricted games while wagering bonuses may forfeit bonus balances
    • Common bonus hunting strategies may be seen as a serious T&C violation
    • Policy that might unfairly affect some players
    • Low-risk play may lead to winnings being confiscated
    Complaints about ZixCasino
    Submit a complaint

    User reviews of ZixCasino

    This is a place to share experience with ZixCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 2 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 1 year ago
    zombie casino. No live chat. No withdrawals.
    Have alerted casinoguru about this two weeks ago but nothing done as of yet. I hope this gets rectified.
    • Nothing
    • Dead casino.
    • No live chat
    • Withdrawals not processed
    • 1 year ago
    I’ve played at a lot of online casinos, but ZixCasino is by far my favorite. Their support team is super friendly and always ready to help, which is awesome. The variety of games is fantastic – slots, blackjack, live dealers, you name it, they have it. The site is easy to navigate and looks great too. Overall, I’ve had a blast here and can’t recommend it enough.
    • Fast withdrawals, crypto, no KYC
    • Missing crush games

    ZixCasino discussion

    Discuss anything related to ZixCasino with other players, share your opinion, or get answers to your questions.

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