Our expert casino review team has carefully analysed Wunderino Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Wunderino Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Wunderino Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of Wunderino Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Wunderino Casino, we read and assessed Terms and Conditions of Wunderino Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, Wunderino Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Wunderino Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Wunderino Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Wunderino Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Wunderino Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Wunderino Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 16 complaints about this casino in our database. Because of these complaints, we've given this casino 2,410 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Wunderino Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Wunderino Casino has a Good User feedback score based on the 31 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Wunderino Casino is owned by Megapixel Entertainment Limited and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Wunderino Casino has been granted a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 10,000 per day
No win limit
EUR 300,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Wunderino Casino in the table below.
Language
Website
Customer support
Live chat
English
German
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Wunderino Casino, managing your account, withdrawals, or other matters. Wunderino Casino has a good customer support, judging by the results of our testing.
Slots and casino games at Wunderino Casino
Wunderino Casino offers these types of casino games: Slots, Jackpot games.
Casino games from 14 game providers are offered. This includes Merkur Gaming, Play'n GO, Pragmatic Play, Amatic, ELK Studios, Push Gaming, Wazdan, Greentube, Apparat Gaming, Hölle games, Synot Games, Swintt, G Games, Gamomat.
Bonuses and codes offered by Wunderino Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Wunderino Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Wunderino Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Wunderino Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(31)
User reviews of Wunderino Casino
This is a place to share experience with Wunderino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Rating: Unacceptable behavior of the support at Wunderino
I am shocked by the way Wunderino's customer service is treating them. My account was restricted and instead of getting a clear answer to my question, I was pressured to "get on my knees" and retract an alleged threat - and write it word for word in the chat. All this despite the fact that I have never given a bad review!
The tone of the support was rude and insulting. Instead of addressing my question about why my account was restricted, I felt blackmailed into making an apology that was completely unfounded. No attempt was made to de-escalate the situation or resolve it professionally - quite the opposite.
Treating customers like this is unacceptable. There are many other online casinos where support is respectful and solution-oriented. Wunderino should urgently rethink how they treat their players if they want to remain competitive.
Bewertung: Unakzeptables Verhalten des Supports bei Wunderino
Ich bin schockiert über den Umgang des Kundenservices von Wunderino. Mein Konto wurde eingeschränkt, und anstatt eine klare Antwort auf meine Frage zu erhalten, wurde ich dazu gedrängt, "auf die Knie zu gehen" und eine angebliche Drohung zurückzunehmen – und das Wort für Wort im Chat zu schreiben. Das Ganze, obwohl ich niemals eine schlechte Bewertung abgegeben habe!
Der Tonfall des Supports war unverschämt und beleidigend. Anstatt auf meine Frage einzugehen, warum mein Konto eingeschränkt wurde, fühlte ich mich erpresst, um eine Entschuldigung zu leisten, die völlig unbegründet ist. Es wurde kein Versuch unternommen, die Situation zu deeskalieren oder professionell zu klären – im Gegenteil.
Ein solcher Umgang mit Kunden ist inakzeptabel. Es gibt viele andere Online-Casinos, bei denen der Support respektvoll und lösungsorientiert agiert. Wunderino sollte dringend überdenken, wie sie mit ihren Spielern umgehen, wenn sie weiterhin konkurrenzfähig bleiben wollen.
Reputable online casino with good customer support.
All in all, Wunderino offers what you need to play. A large selection of slots, many deposit options and good German-speaking customer support.
Only the bonuses for regular players are too bad and there are too few of them. Therefore two stars deducted.
Contrary to the other reviews here, I can't be upset about the RTP rate because I was able to turn over a whole €1,500 from my small deposit amount of €10. Certainly an isolated case, but it's just a game of chance. Sometimes you're lucky, sometimes not. The payouts have always worked wonderfully so far. That's why all the negative reviews here should be viewed with caution.
All in all, I can recommend Wunderino but it's only worth it if there are promotions taking place. (e.g. Easter games etc.)
Seriöses Online Casino mit gutem Kundensupport.
Alles in allem bietet Wunderino, das was man zum spielen braucht. Eine große Auswahl an Slots, viele Einzahlungsmöglichkeiten und einen guten deutschsprachigen Kundensupport.
Einzig die Boni für Stammspieler sind zu schlecht und es gibt zu wenige von ihnen. Deswegen auch zwei Sterne Abzug.
Entgegen den anderen Bewertungen hier, kann ich mich über die RTP Quote nicht aufregen, da ich aus meinem kleinen Einzahlungsbetrag von 10€ ganze 1.500€ umsetzen konnte. Sicherlich ein Einzelfall, aber es ist halt Glücksspiel. Mal hat man Glück, mal nicht. Die Auszahlungen haben bisher auch immer wunderbar funktioniert. Deswegen sind die ganzen Negativbewertungen hier mit Vorsicht zu genießen.
Alles in allem aber, kann ich Wunderino empfehlen aber es lohnt sich nur dann, wenn Aktionen stattfinden. (z. B. Osterspiele etc.)
In itself a good casino with friendly employees especially marcy good slot selection payouts are fast at least for me 400 euros not even in 1 hour through paysafe cards deposit without fees super many no deposit spins if you are a depositor the welcome offer is generous deduction I have to give that Bonuses except for the welcome bonus can only be used from 20 euros
An für sich ein gutes casino mit freundlichen Mitarbeitern vorallem marcy gute slot Auswahl Auszahlungen sind flott zumindest bei mir 400 Euro nichtmal in 1std durch paysafe Karten einzahlung ohne Gebühren super viele no deposit spins wen man einzahler ist das willkommensangebot ist großzügig abzug muss ich geben da die bonis bis auf den willkommensbonus erst ab 20 Euro nutzbar sind
fast payout good friendly live chat free spins offers german license
schnelle Auszahlung guter freundlicher livechat kostenlose freispielangebote deutsche lizenz
bonus from 20 euros only usable
bonus ab 20 Euro erst nutzbar
cqx227
Unregistered user
• 1 year ago
Used to be a decent website. Have been with them since they had the sportbook!! Blocked my account and confiscated the winnings, even though it was a tiny amount of 20€! Anyway, doesn't deserve even a star!!! The Wunderino hype is long gone..
I used to like playing here, but the slots only run down, no matter whether you deposit 10 euros or win 50, you don't do it anymore.....a lot of advertising for nothing.Hands off!!!
Ich habe mal gerne hier gespielt aber die Slots laufen nur noch runter egal ob du 10 euro einzahlst oder 50 gewinnen tut man nicht mehr .....viel Werbung für nichts.Finger weg!!!
A very nice casino with many different slots. Even if the 5 second rule and the 5 minute cool down break apply, this is where it's fun to play. There are always wins, which simply increases the duration of the fun. I really like playing here.
Ein sehr schönes Casino mit vielen unterschiedlichen Slots. Auch wenn die 5 Sekundenregel und die 5 Minuten Abkühlpause gilt, hier macht es Spaß zum Spielen. Es gibt immer wieder Gewinne, was die Dauer des Spielspaßes einfach erhöht. Ich spiele sehr gerne hier.
Great selection of slots
Tolle Auswahl an Slots
Always small wins that increase the duration of the fun
Immer wieder kleine Gewinne, die die Dauer des Spielspaßes erhöhen
very pleasant to play despite the fact that it is also banned according to German... say no more automatic play and the 5 sec rule which is very stupid but ok
sehr angenehm zu spielen trotz das es auch nach deutschen verboten ausgelegt ist… sprich kein automatsches spielen mehr und die 5 sec regel was sehr doof ist aber ok
I think the game selection is totally sufficient and clear! money is paid out quickly! customer service in chat is always friendly and helpful!
ich finde die spielauswahl total ausreichend und übersichtlich! geld wird schnell ausbezahlt! kundenservice im chat ist immer freundlich und hilfsbereit!
I always have small problems when registering and the 24-hour lock button is placed inappropriately! because that happened to me not just once!
ich hab immer mal kleine probleme beim anmelden und der 24std sperre button ist iwie unpassend platziert! denn das ist mir leider nicht nur einmal passiert!
Safety Index explained
Safety Index of Wunderino Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wunderino Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Wunderino Casino and related casinos (19)
