Winscore Casino - Player struggles with account closure.

Casino dont send any email. If your withdrawal is cancelled, they add message to casino website inbox without any noticed, and your withdrawal is just pending.

I wait my withdrawal one week without know its cancelled, even support say its pending.

Now i ask closure my account two times but casino dont let me close my account without answer confirmation email. I dont get amy email even i ask 2 times. Not my email inbox or spam folder

Please i want close my account on this full criminal casino.

Dear Jamethai888,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Slotamba Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

Do I understand correctly your negative experience with canceled withdrawals was the reason why you wish to close your casino account?

Is your email in the casino verified? Have you ever received any communication from the casino on your registered email?

Do I understand correctly your casino balance is currently 0?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Jamethai888,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

This case can close.

My account is closed now this casino, after i ask to do it several times.

Lost all my credit because they dont verified my account on time.

Nothing works on this rogue casino.

Dear Jamethai888,

Thank you for the update, Jamethai888, I am glad to hear the casino managed to close your account. I will now mark the complaint as 'resolved' in our system. 

Please do not hesitate to contact our Complaint Resolution Center if you run into issues with any online casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru