Wheelz Casino Ontario Review

Name: Wheelz Casino Ontario Review
Item: Wheelz Casino Ontario
Rating: 8.9
Author: Veronika Lash

8.9/10Safety Index High by Casino Guru

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Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Show company details

Payment methods

Withdrawal limits

Not Limited for CAD

Owner Rootz Limited

Established 2023

Estimated annual revenues

> $20,000,000

Licensing Authorities

Ontario (iGO)

OverviewBonusesUser reviews24Safety Index explainedDiscussion1Payment methods8

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Wheelz Casino Ontario Review

We've thoroughly reviewed Wheelz Casino Ontario and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Wheelz Casino Ontario is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 43 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: Wheelz Casino Ontario has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Wheelz Casino Ontario is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

Not Limited for CAD

Games
Show all

Slots

Roulette

Blackjack

No betting

No video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

No eSports betting

Crash games

Language options

English website

All languages (2)

English customer support

All languages (5)

English live chat

All languages (5)

Game providers
Show all (25)
Game providers (25)

Positives

Good selection of games
Simple and clean website design
Various responsible gambling options available
24/7 Customer support

Negatives

Small selection of game providers
Relatively new casino, not yet proven by time

Interesting facts

The players must be 19 or over to play in the casino
The players must be located in Ontario Canada to play

Author & Guarantor: Veronika Lash Last updated: 20 Aug 2023 Anything incorrect or missing? Let me know

Wheelz Casino Ontario bonuses

Browse all bonuses offered by Wheelz Casino Ontario, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Wheelz Casino Ontario

This is a place to share experience with Wheelz Casino Ontario. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 24 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

Jokkemann85

Junior Apprentice

• 5 months ago

By all means a good casino, good games and support, just wanted to let people know that they have technical issues when it comes to withdraws now. Been waiting a bit for my withdraw.(all casinos operated by Rootz has the issue)They wont disclose what the issue is.

TIMVX

Apprentice

• 7 months ago

Good, reputable online casino with a few slots.

In itself, WHEELZ is a good casino, I am very happy there and I like both the bonuses and the level system.

Technically everything works and the RTP odds are also above average. I can't find anything negative to say here. :)

I enjoy playing at WHEELZ and remain loyal to the casino with the German license.

The biggest disadvantage that I see with WHEELZ, however, is the relatively few slots to choose from. I'm missing some big providers (Greentube/Novoline, Booming Games etc.) and games, which would make the casino perfect for me. There is a need for improvement here.

All in all, but serious and good. Therefore a good choice compared to other online casinos with a German license. :)

German license
Deutsche Lizenz
Nice topic
Schönes Thema
Good customer service
Guter Kundenservice

Few slots
Wenige Slots
No live games
Keine Live Spiele

chans3794

Visitor

• 9 months ago

It's the last garbage and scam Stay away, real money is converted into play money and that has to be wagered 35 times so that you can pay it out and my account was simply blocked without a reason, keep your hands off it cheek

cheating cheating
Betrug Betrug
Dubious fakes
Unseriöse Fake

Wheelz Casino Ontario

Hello chans3794,

I am sorry to hear that you have not had a nice time with us.

Regarding the bonus money, that is a Balance Booster Bonus we have that you must have claimed before depositing where the balance gets converted to bonus money.

You are able to contact the customer support when you notice this and the balance could be converted back to the original deposit, unless you have played with the funds already.

I would recommend you to be in contact with our support again regarding this so we could investigate this and possibly fix the issue.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wheelz

Teddyy

Novice

• 1 year ago

good casino , I liked the selection of games and slots , but unfortunately not all payment methods are available .

huge selection of games and slots

not all payment methods are available

Wheelz Casino Ontario

Hi Teddyy,

Thank you for the nice review you have left.

It is great to hear that you like our game selections and we are getting more games all the time!

Unfortunately not all the payment methods are available but hopefully we will get the payment method that you like added to our site in the near future.

Again, thank you for the great review that you left about us and have a wonderful day!

Sincerely,
Sebastian
Customer Representative
Wheelz

ericfran32

Novice

• 1 year ago

I got the welcome bonus and loved it + 20 free spins without a deposit for new players!
The casino has a really good selection of games and I had a really good time

Wheelz Casino Ontario

Hello ericfran32,

Thank you for taking the time to leave this review!

We are glad to hear you are loving the vast game selection, as well as the Welcome offers. We hope, you continue having a good time at Wheelz.

We would also like to take this opportunity to mention our new sister casino Chipz - a Pay'n Play brand, meaning you can easily log in and deposit using only your online banking! And the best part - all of the rewards there are wager free!

Best regards,
Jenny
Customer Representative
Wheelz

chantels0210

Unregistered user

• 2 years ago

They closed my account for no reason and kept my 200 that was in my account. Do not play this casino, they rip you off and ask you to upload documents and keep asking when you already did and they verified it. Scammer casino, truly DONOT PLAY THIS CADINO THEY WILL JUST TAKE YOUR MONEy

Wheelz Casino Ontario

Hi chantels0210,

It is unfortunate to hear about the KYC issues you have had with claiming your wins. Unfortunately I am unable to comment in more detail on this forum, as it is a third party site. Therefore I cannot confirm or deny any information about the specific ongoing KYC process, but please rest assured that we operate according to the guidelines set by the relevant authorities.

Either way I want to thank you again for your review and to wish you a lovely day!

Sincerely,

Sebastian
Casino Representative
Wheelz

Bebinjo225

Advanced Novice

• 2 years ago

There are some problems with the casino. You also can know it from others' opinions.

Wheelz Casino Ontario

Hi Bebinjo225,

It is unfortunate to hear that you have had problems with our site, but thank you for your review.

If there are any problems in our site these should be solved by visiting our customer services and explaining the issue.

I wish you a nice day!

Best regards,
Sebastian
Customer Representative
Wheelz

Tonkabohne

Novice

• 2 years ago

This casino has all the limits there is. 1.00 € and 5 seconds rule. The rewards are just ridiculous. Always the same games and always the same stakes and a maximum of 20 free spins. Absolutely unattractive.

Nothing ! Because a typical German licensed casino
Nichts ! Weil ein typisch deutsches Lizenz Casino

Very boring actions.
Sehr langweilige Aktionen .

Safety Index of Wheelz Casino Ontario explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wheelz Casino Ontario. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Wheelz Casino Ontario and related casinos (11)

Submitted: 15 Apr 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €4,000

Player is struggling to verify his account.

The player from Ireland is dissatisfied with the verification process. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 29 Mar 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €100

Player’s account has been blocked.

The player from Germany had his account blocked without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 08 Feb 2022

Resolved Our verdict

Case closed

Disputed amount: Can$50

Player's account has been blocked.

The player from Canada had his account blocked due to a third party deposit. Player’s complaint has been resolved successfully.

Submitted: 06 Dec 2021

Case closed Our verdict

Other

Disputed amount: ¥5,600

Player is experiencing an undefined problem.

The player from Japan complains about an uncertain issue. We’ve rejected this complaint as per the player’s explicit request.

Submitted: 16 Aug 2021

Resolved Our verdict

Case closed

Disputed amount: €4,115

Player’s account has been blocked.

The player from South Africa has submitted false personal data when registering the account. Subsequently, the player's account was deactivated when a friend has logged into her account from the same device.

Read moreRead less

Submitted: 30 Jan 2021