HomeOnline CasinosWheelz Casino Ontario Review
Wheelz Casino Ontario Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • InstaDebit
  • MuchBetter
  • Interac
  • Gigadat
Withdrawal limits
Not Limited for CAD
Rootz Limited
2023
> $20,000,000
OverviewBonusesUser reviews26Safety Index explainedDiscussion1Payment methods7
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Wheelz Casino Ontario Review

In this review, Wheelz Casino Ontario has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Wheelz Casino Ontario has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Wheelz Casino Ontario review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Wheelz Casino Ontario fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Wheelz Casino Ontario, we read and assessed Terms and Conditions of Wheelz Casino Ontario in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Wheelz Casino Ontario is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention Wheelz Casino Ontario. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Wheelz Casino Ontario has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Wheelz Casino Ontario evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Wheelz Casino Ontario to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Wheelz Casino Ontario

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 34 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Wheelz Casino Ontario user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Wheelz Casino Ontario has a Good User feedback score based on the 26 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

Wheelz Casino Ontario is owned by Rootz Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Wheelz Casino Ontario has been granted a gambling license in Ontario issued by iGaming Ontario.

Payment methods, win and withdrawal limits

Wheelz Casino Ontario supports 7 payment options. This includes: Payz (ecoPayz) , Mastercard, VISA, InstaDebit, Gigadat, Interac, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Wheelz Casino Ontario in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German No Yes Yes24/7
French Yes Yes Yes24/7
Norwegian No Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Wheelz Casino Ontario, managing your account, withdrawals, or other matters. Wheelz Casino Ontario has a good customer support, judging by the results of our testing.

Wheelz Casino Ontario casino games and slots

Wheelz Casino Ontario offers these types of casino games: Slots, Roulette, Blackjack, Bingo, Baccarat, Jackpot games, Live games, Other card games, Crash games, Live shows, Other games.

Casino games from 34 game providers are offered. This includes Nolimit City, Pragmatic Play, Quickspin, Big Time Gaming, Playson, Push Gaming, Wazdan, Relax Gaming, Inspired Gaming, Oryx Gaming, Fantasma Games, Max Win Gaming, OctoPlay, Slingshot Studios, Stakelogic, Alchemy Gaming, AvatarUX, Peter & Sons, ALL41 STUDIOS, Gamomat, Blue Guru Games, Games Global, Just For The Win, Storm Gaming, Foxium, Silverback Gaming, Stormcraft Studios, Four Leaf Gaming, 4ThePlayer, Hacksaw Gaming, Triple Edge Studios, Crazy Tooth Studio, Print Studios, Reel Play.

Wheelz Casino Ontario bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Wheelz Casino Ontario, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Wheelz Casino Ontario bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • InstaDebit
  • MuchBetter
  • Interac
  • Gigadat
Withdrawal limits
Not Limited for CAD

Games
Show all

Slots
Roulette
Blackjack
No betting
No video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games

Language options

English website
All languages (2)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (34)

  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • Quickspin
  • Push Gaming
  • Wazdan
  • Playson
  • Relax Gaming
CASINO SCREENSHOTS
wheelz_casino_ontario_homepage_desktop
wheelz_casino_ontario_game_gallery_desktop
wheelz_casino_ontario_promotions_desktop

Positives

  • 24/7 Customer support
  • Simple and clean website design
  • Various responsible gaming options available
  • Live dealer games are available
  • Unlimited withdrawals

Negatives

  • Customer support via phone is not available
  • Only one currency is accepted

Interesting facts

  • Local version of an international casino
  • The players must be 19 or over to play in the casino
  • All deposits need to be wagered 1x before withdrawal
  • The players must be located in Ontario Canada to play
Author & Guarantor: Ayberk Ayan Last updated: 08 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Wheelz Casino Ontario bonuses

Browse all bonuses offered by Wheelz Casino Ontario, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (26)

User reviews of Wheelz Casino Ontario

This is a place to share experience with Wheelz Casino Ontario. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 26 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 3 months ago
Wheelz Casino is solid, but there are both pros and cons. The selection of games is decent and the interface is relatively easy to navigate. However, the bonus offers and promotions could be a bit better. Also, the withdrawal times could be faster. Overall, it's an acceptable choice, but there's definitely room for improvement.
  • Good game selection
  • easy navigation
  • Weak bonus offers
  • slow payouts
• 4 months ago
I opened my first and only account here and made my first deposit.as soon as they accepted my deposit my account was locked demanding verification so i verified my number via code sent to my number as a text. Email verified sent in my id government issued as well as documents stating my residence and proof of deposit and they refuse to unlock my account they also refuse to refund my deposit.Do not deposit here
  • Locked account after sign up
  • Locked account after first deposit was accepted
  • Impossible verification ptocess
• 6 months ago
Awesome product with good RTP and great bonuses. Also wager on bonuses is smaller then in other casinos. I've just started playing here, but so far all good.
  • Licenced
  • Good bonuses with low wager
  • High rtp
  • No live games
• 1 year ago
By all means a good casino, good games and support, just wanted to let people know that they have technical issues when it comes to withdraws now. Been waiting a bit for my withdraw.(all casinos operated by Rootz has the issue)They wont disclose what the issue is.
• 1 year ago
It's the last garbage and scam Stay away, real money is converted into play money and that has to be wagered 35 times so that you can pay it out and my account was simply blocked without a reason, keep your hands off it cheek
  • cheating cheating
  • Dubious fakes
Wheelz Casino Ontario
Hello chans3794,

I am sorry to hear that you have not had a nice time with us.

Regarding the bonus money, that is a Balance Booster Bonus we have that you must have claimed before depositing where the balance gets converted to bonus money.

You are able to contact the customer support when you notice this and the balance could be converted back to the original deposit, unless you have played with the funds already.

I would recommend you to be in contact with our support again regarding this so we could investigate this and possibly fix the issue.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wheelz
• 2 years ago
good casino , I liked the selection of games and slots , but unfortunately not all payment methods are available .
  • huge selection of games and slots
  • not all payment methods are available
Wheelz Casino Ontario
Hi Teddyy,

Thank you for the nice review you have left.

It is great to hear that you like our game selections and we are getting more games all the time!

Unfortunately not all the payment methods are available but hopefully we will get the payment method that you like added to our site in the near future.

Again, thank you for the great review that you left about us and have a wonderful day!

Sincerely,
Sebastian
Customer Representative
Wheelz
• 2 years ago
I got the welcome bonus and loved it + 20 free spins without a deposit for new players!
The casino has a really good selection of games and I had a really good time
Wheelz Casino Ontario
Hello ericfran32,

Thank you for taking the time to leave this review!

We are glad to hear you are loving the vast game selection, as well as the Welcome offers. We hope, you continue having a good time at Wheelz.

We would also like to take this opportunity to mention our new sister casino Chipz - a Pay'n Play brand, meaning you can easily log in and deposit using only your online banking! And the best part - all of the rewards there are wager free!

Best regards,
Jenny
Customer Representative
Wheelz
• 2 years ago
They closed my account for no reason and kept my 200 that was in my account. Do not play this casino, they rip you off and ask you to upload documents and keep asking when you already did and they verified it. Scammer casino, truly DONOT PLAY THIS CADINO THEY WILL JUST TAKE YOUR MONEy
Wheelz Casino Ontario
Hi chantels0210,

It is unfortunate to hear about the KYC issues you have had with claiming your wins. Unfortunately I am unable to comment in more detail on this forum, as it is a third party site. Therefore I cannot confirm or deny any information about the specific ongoing KYC process, but please rest assured that we operate according to the guidelines set by the relevant authorities.

Either way I want to thank you again for your review and to wish you a lovely day!

Sincerely,

Sebastian
Casino Representative
Wheelz
• 2 years ago
There are some problems with the casino. You also can know it from others' opinions.
Wheelz Casino Ontario
Hi Bebinjo225,

It is unfortunate to hear that you have had problems with our site, but thank you for your review.

If there are any problems in our site these should be solved by visiting our customer services and explaining the issue.

I wish you a nice day!

Best regards,
Sebastian
Customer Representative
Wheelz
• 2 years ago
This casino has all the limits there is. 1.00 € and 5 seconds rule. The rewards are just ridiculous. Always the same games and always the same stakes and a maximum of 20 free spins. Absolutely unattractive.
  • Nothing ! Because a typical German licensed casino
  • Very boring actions.
Safety Index explained

Safety Index of Wheelz Casino Ontario explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wheelz Casino Ontario. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Wheelz Casino Ontario and related casinos (16)

16All0Opened2Not solved4Solved10Rejected

Complaints directly about Wheelz Casino Ontario

Show more complaints (+5)
Discussion

Wheelz Casino Ontario Discussion

Discuss anything related to Wheelz Casino Ontario with other players, share your opinion, or get answers to your questions.

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We want players to understand gambling.

Payment methods

Wheelz Casino Ontario payment methods

Payz (ecoPayz) MastercardVISAInstaDebitMuchBetterInteracGigadat
Currencies
CAD
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