Vulkan Vegas Casino - Player is experiencing an undefined problem.

ΓΙΑ ΑΛΛΗ ΜΙΑ ΦΟΡΑ ΚΑΘΥΣΤΕΡΟΥΝ ΤΗΝ ΑΝΑΛΗΨΗ ΕΝΩ ΕΙΝΑΙ ΟΛΑ ΝΟΜΙΜΑ ΚΑΙ ΤΑΥΤΟΠΟΙΗΜΕΝΑ.ΚΑΘΥΣΤΕΡΟΥΝ ΧΩΡΙΣ ΛΟΓΟ ΤΗΝ ΑΝΑΛΗΨΗ....

Dear nikolas88,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information than a picture. Could you please elaborate?

Do I understand correctly that you are experiencing difficulties regarding delayed withdrawal?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear nikolas88,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

We’ve reopened this complaint as per the player’s request. We would like to give this case one more chance to get resolved and help both involved parties to reach a satisfactory conclusion.

Additional comments from the player:

"GOOD MORNING AND HAPPY BIRTHDAY !!!

BY OPEN EDUCATIVE POINT OF BUTTON I PLAY KANNE at 1000E MY RETURN OLD 330E I try to make them APPLICATION AND ALL REVIEW NO RESPONSE IN EMAIL WHEN RAVILING MAKE MILK, BUT THESE MAKES HAVE BACK AND PUBLICS AND PHYSICAL WILL HAVE HOLD AND WHEN I ASKED THEM TO CLOSE THE ACCOUNT WHILE THEY WERE WAITING FOR A DRAW, THEY FIRST WAITED FOR MY ANSWER AND THEN THEY PROCESSED TO MY REQUEST."

Dear nikolas88,

I'm afraid I still don't understand what has happened. Could you please elaborate?

Additional comments from the player:

"ΚΑΛΗΜΕΡΑ ΣΑΣ.

ΣΥΓΝΩΜΗ ΠΟΥ ΣΑΣ ΕΒΑΛΑ ΣΕ ΟΛΗ ΑΥΤΗ ΤΗΝ ΤΑΛΑΙΠΟΡΙΑ ΑΛΛΑ ΓΙΑ ΑΚΟΜΑ ΜΙΑ ΦΟΡΑ ΜΟΛΙΣ ΕΚΑΝΑ ΤΑ ΠΑΡΑΠΟΝΑ ΜΟΥ ΣΕ ΕΣΑΣ ΤΟΤΕ ΞΕΚΙΝΗΣΑΝ ΚΑΙ ΜΟΥ ΕΣΤΕΙΛΑΝ EMAIL ΟΤΙ Η ΑΝΑΛΗΨΗ ΠΡΟΧΩΡΑΕΙ.ΣΑΣ ΕΥΧΑΡΙΣΤΩ ΠΑΡΑ ΠΟΛΥ ΓΙΑ ΤΟΝ ΧΡΟΝΟ ΣΑΣ.ΜΠΟΡΕΙΤΕ ΝΑ ΚΛΕΙΣΕΤΕ ΤΑ ΠΑΡΑΠΟΝΑ ΚΑΙ ΟΤΙ ΝΕΟΤΕΡΟ ΕΧΩ ΘΑ ΣΑΣ ΣΤΗΛΩ EMAIL ΑΠΟ ΕΔΩ.

ΕΥΧΑΡΙΣΤΩ ΠΟΛΥ"

Do I understand correctly that you're experiencing problems with account verification?

Dear nikolas88,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.