VertBet Casino - Player's withdrawals are delayed.

Attention. This site looks like a scam. I ordered several withdrawals, none of them have arrived yet. Nobody responds to emails. No contact with the website, chat doesn't work. It all looks very dangerous. So far, I have ordered 3 withdrawals on September 19, 21 and 23, for a total amount of USD 400. Nothing happens with them and no one responds. In addition, I have another USD 400 in my account. And I'm worried if I'll ever get them back. Total USD 800

Dear Kakadu,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Have you made any successful withdrawals before? 
• Could you please confirm that you have passed the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hi

I have completely veryfied. And im full veryfied

Before i dont made successful withdrawal

I dont use any bonus on site.

Unfortunately, I noticed that this problem applies not only to me but to all players on this site. In the social chat, everyone writes that they made a deposit and never received a withdrawal. This looks like a large-scale scam. Especially since there is no contact with the casino.