OverviewBonusesUser reviews9Safety Index explainedDiscussion24Payment methods10
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Velvet Spin Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Velvet Spin Casino has a Below average Safety Index of 5.6, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Keep reading our Velvet Spin Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Velvet Spin Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Velvet Spin Casino review, we extensively examined and analyzed the Terms and Conditions of Velvet Spin Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based on our estimates or gathered data, Velvet Spin Casino is a medium-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Velvet Spin Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Velvet Spin Casino having a Safety Index of 5.6, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Terms and Conditions of Velvet Spin Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Velvet Spin Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Velvet Spin Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 1,793 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Velvet Spin Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 9 player reviews of Velvet Spin Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
Velvet Spin Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino on our scale.
As far as we are aware, Velvet Spin Casino has not been granted any official gambling license.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
AUD 5,000 per week
No win limit
AUD 20,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Velvet Spin Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Velvet Spin Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Velvet Spin Casino as average.
Casino games and slots available at Velvet Spin Casino
Players can enjoy these types of casino games at Velvet Spin Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other card games.
Casino games supplied by 2 game providers are available. This includes Realtime Gaming, SpinLogic Gaming.
Velvet Spin Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Velvet Spin Casino based on the data from our database.
Note: Take a look at our designated Velvet Spin Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(10)
Payment methods (10)
Withdrawal limits
per month
A$20,000
per week
A$5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
No crash games
Language options
English website
English customer support
English live chat
Game providers
CASINO SCREENSHOTS
Positives
Good selection of slot games
Bitcoin accepted
Negatives
Live chat is available only after registration
Undisclosed owner
No responsible gambling tools
Withdrawal fees
Interesting facts
Non-Australian players can only deposit via cryptocurrency
Browse all bonuses offered by Velvet Spin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(9)
User reviews of Velvet Spin Casino
This is a place to share experience with Velvet Spin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I won on a $30 cashback bonus with a substantial playthough and I'd only made 1 previous deposit of $31 LTC. Ran the $30 all the way up to $470.00 and decided to attempt to cash it out. Cashout limit was $100. They approved it in a day and a half, which is reasonable. Then there's the notorious "10 business day" wait while it's being reviewed and sent. Well, I'm happy to say that it only took them 5 business days! I redeemed it in BTC, it was my first withdrawal with them, I'd just signed up a week prior, and it was won on a cashback bonus from the one deposit I'd made.. so 6 days from winning it, to it being in my BTC wallet is actually quiet impressive. Customer service was somewhat okay. They do play the famous role where they act like they don't understand anything you're saying, they dodge questions and repeat the same generic, "please allow 10 business days before inquiring about the withdrawal" for anything you ask that has to do with it, but, they weren't very rude like a lot of other casinos I've dealt with. KYC process was very speedy and easy. I do, however, have one negative thing to mention, a warning if you will... of the $100 winnings I redeemed, only $65.39 made it to my BTC wallet. So, there's either some extremely hefty fees attached, or they don't pay out the total amount of what you win. Just be careful, because if you don't hit big over what you've deposited, you may not break even by the time it gets to you. $35 is a lot when you're only dealing with $100 to begin with. That's 33% of the winnings!
Speedy KYC verification process
Quality Slots, and a decent variety
Accepts players from Oklahoma, USA
Hassle free and fast payouts
Great bonuses and rewards
Easy to navigate/user friendly interface
Customer service gets the all-to-familiar attitude when you inquire about your withdrawal request
Huge fees or missing money when withdrawing in BTC (35%!)
I won 200.00. They first would not accept my bitcoin address as it took me hours to get anotger one set up. Im a begginner with bitcoin. They accepted my new one but the day im suppose to be receiveing the redemption. I can no longer log in and cant talk to support unless you are logged in. This casino is a scam. Dont waste ypur money.
They don't stand up to their no deposit comps payout. They send me free spins and when I asked how to withdrawal, their tech told me I couldn't and all my winnings would be taken after I had beat their play through by a long shot. It took a lot of my time to beat the play through. Time I won't get back
very slow with payouts - I have been waiting 2 weeks for a $600 payout. Whenever I query this, I am simply told to "wait patiently and to respect the approval process".
I was offered a no deposit free $30 chip to play with a max cashout of $100, As a new player. I played and was able to win $100 after meeting the playthrough requirements. The withdrawl process took about 10 days, but I got paidout . In my opinion, this casino is legit.
Submitted an official complaint which they never responded to, they never approved my withdrawal request going on about 3 months now. Now I see that they are only taking withdrawal requests through wire transfer.....super shady! AVOID!!!!!
Withdraw on 19.1.2023 date today 8.2.2023 and I still haven't got nothing
Safety Index explained
Safety Index of Velvet Spin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Velvet Spin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Operates without a license
Slow or bad customer support
Complaints about Velvet Spin Casino and related casinos (14)
