HomeOnline casinosUBox Casino Review

UBox Casino Review

avatarSilvia S.
Last updated 07/2025
Safety Index
6.9
User feedbackNot enough data
0 review
avatarSilvia S.
Last updated 07/2025

Read our UBox Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (1)
Doesn't accept players from Ohio
Best casinos available in US-OH
Stake Casino Logo
Stake Casino
Guru choice
Fortune Wins Casino Logo
Fortune Wins Casino
Great customer support
Sportzino Casino Logo
Sportzino Casino
Overall good casino

Pros and cons

  • Extensive collection of games from multiple providers
  • Very high withdrawal limits
  • Website developed especially for mobile
  • Lottery is available
  • No license
  • Undisclosed owner
  • Not very elaborate Terms and Conditions
  • No responsible gambling tools

Casino screenshots

ubox_casino_homepage_desktop
ubox_casino_game_gallery_desktop
ubox_casino_promotions_desktop
ubox_casino_game_gallery_mobile
ubox_casino_promotions_mobile

UBox Casino Review

In this review of UBox Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. With an Above average Safety Index of 6.9, UBox Casino is a decent choice for players. There are safer casinos out there, but this one holds up well. Dig into UBox Casino with the rest of our review and see if this casino is right for you.

Safety Index of UBox Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of UBox Casino, we meticulously evaluated and analyzed the Terms and Conditions of UBox Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based on our estimates or gathered data, UBox Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find UBox Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All of that, together with other factors considered in our review, has resulted in UBox Casino having a Safety Index of 6.9, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

UBox Casino T&Cs reviewed

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of UBox Casino during our review.

Player complaints about UBox Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

User feedback and assessment of UBox Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, there are no user reviews available for UBox Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

UBox Casino company information and licenses

UBox Casino has estimated annual revenues higher than $1,000,000. This makes it one of smaller online casinos according to our classification.

To the best of our knowledge, UBox Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

UBox Casino accepts 12 payment options. This includes: S Pay Global, GrabPay, Tether (USDT), Touch'n Go, RHB Bank, Public Bank, BSN Bank, Boost, CIMB Bank, Ambank, Malayan Banking Berhad (Maybank), Hong Leong Bank.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
MYR 400,000 per day No win limit
MYR 12,000,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at UBox Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Chinese Yes Yes Yes24/7
Malay Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at UBox Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of UBox Casino to be average.

Slots and casino games at UBox Casino

You can play these types of games at UBox Casino: Slots, Betting, Jackpot games.

Titles supplied by 32 casino game providers are available. This includes NetEnt, Playtech, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Playson, Evoplay, Habanero, Booongo (BNG), Relax Gaming, AdvantPlay, JILI, 918Kiss, Joker, Apollo777, Spadegaming, Mega888, Neko Games, Sexy gaming, JDB Gaming, CQ9 Gaming, UU Slots, Dragoon Soft, MegaWin (MW Electronics), SBOBET, 888 King, Hacksaw Gaming, ACE333, Lucky365, Asia Gaming, Big Gaming.

UBox Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 1 bonus from UBox Casino:

  • 50% up to 500 RM

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Established 2022
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of UBox Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Operates without a license

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Important
    Important: Very short or unclear Terms and Conditions This casino has very short or unclear Terms and Conditions, which means it is not clear what rules should be followed when playing at it.
    Complaints about UBox Casino
    This tab does not contain any complaints

    We do not have any complaints about UBox Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    Games

    Explore the game selection available at UBox Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 3 Not Available: 12
    Real Games
    Verified by Gamecheck

    Game providers

    Show all (32)
    • NetEnt
    • Pragmatic Play
    • Playtech
    • Yggdrasil Gaming
    • Evoplay
    • Evolution Gaming
    • Red Tiger Gaming

    UBox Casino bonuses

    Browse all bonuses offered by UBox Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    Payments

    Browse an overview of payment methods supported by UBox Casino, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (12)
    • Public Bank
    • Malayan Banking Berhad (Maybank)
    • Boost
    • RHB Bank
    • Ambank
    • Hong Leong Bank
    • CIMB Bank

    Transaction limits

    Withdrawal limits
    12,000,000 RM
     per month
    400,000 RM
     per day
    Win limits
    Unknown

    Currencies

    Traditional

    Supported Fiat currencies.

    MYR

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 3 languages
    EnglishChineseMalay
    Live chat
    Available in 3 languages
    EnglishChineseMalay
    Customer support:
    Available in 3 languages
    EnglishChineseMalay
    Live chat rating
    Subpar
    Last updatedLast updated
    Date and tester
    Rating
    30 Jun 2025
    Silvia S.
    Subpar
    03 Oct 2024
    Katarina D.
    Good
    12 Apr 2023
    Zuzana C.
    Subpar

    User reviews of UBox Casino

    This is a place to share experience with UBox Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.

    Nobody has submitted a written review of UBox Casino yet

    Be the first one to share your experience in more detail.

    Write a review

    UBox Casino discussion

    Discuss anything related to UBox Casino with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.
    Looking for UBox Casino? Here's what to know

    UBox Casino isn't licensed in United States. Players are choosing these top, safe and legal casinos instead:
    Stake Casino Logo
    Stake Casino
    Guru choice
    Fortune Wins Casino Logo
    Fortune Wins Casino
    Great customer support
    Sportzino Casino Logo
    Sportzino Casino
    Overall good casino
    Crown Coins Casino Logo
    Crown Coins Casino
    Overall good casino
    Show available casinos
    flash-message-reviews
    User reviews – Write own casino reviews and share your experience
    Trustpilot_flash_alt
    What’s your opinion on Casino Guru? Share your feedback