HomeComplaintsTrue Blue Casino - Player has a technical problem with the casino’s website.

True Blue Casino - Player has a technical problem with the casino’s website.

Amount: A$9,000

True Blue Casino
Submitted: 02 Nov 2019 | Resolved : 06 Nov 2019
Resolved Our verdict

Case closed

RESOLVED

Case summary

Greg from Australia has a problem with the casino’s website. It looks like only the cashier page is not working, so he is unable to make a withdrawal.

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I am still awaiting verification of my account after 10 days. I can deposit at the drop of a hat but to verify and withdrawal I get the run around.

Now when I go to log into the cashier page, the withdrawal page opens up to a blank white screen. Every other component of the website works and funnily enough there's nothing wrong with the deposit page.

So angry that this casino can operate and seeing the amount of negative comments about this casino, it should be blacklisted.

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Hello Greg.

We are very sorry that you have a problem with this casino website. Did you contact the casino and tell them about your problem? Did you try a different browser or clear the cookies? Are you using any ad blocking software?

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All good response given.

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Hello Greg.

Do I understand it right that your complaint is solved now? Can I close the case?

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Yes please,

Close the case.

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